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Hotel Ciao

1.0 star property
Pet-friendly hotel connected to the convention centre, within easy reach of Colosseum

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Ciao

Superior Double or Twin Room
Staircase
Exterior
Hair dryer, soap, shampoo, toilet paper
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Room service
  • Air conditioning
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Television
  • Daily housekeeping
  • Lift
  • Mini fridge
  • Hairdryer
The price is NZ$150
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Rainfall showerhead
Hairdryer
Private bathroom
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Shared Bathroom

Down duvets, in-room safe, desk, laptop workspace

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Rainfall showerhead
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Quadruple Room

Down duvets, in-room safe, desk, laptop workspace

Classic Quadruple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

Similar properties

Superior Double Room

Hotel Madison

Pet-friendly
Free WiFi
Air conditioning
Bar
7.6 out of 10, Good, (1002)
The price is NZ$126
includes taxes & fees
24 Dec - 25 Dec
Hotel Madison
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About the area

Map
Via Marsala 96B, Rome, RM, 185

What's nearby

  • Colosseum - 4 min drive - 2.8 km
  • Spanish Steps - 5 min drive - 3.1 km
  • Piazza di Spagna - 5 min drive - 3.1 km
  • Trevi Fountain - 6 min drive - 3.7 km
  • Pantheon - 6 min drive - 3.8 km

Getting around

  • Ciampino Airport (CIA) - 34 min drive
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 44 min drive
  • Rome (IRT-Tiburtina Rail Station) - 4 min drive
  • Rome Termini Station - 7 min walk
  • Rome (XRJ-Termini Rail Station) - 7 min walk
  • Termini Tram Stop - 6 min walk
  • Laziali Station - 8 min walk
  • Farini Tram Stop - 9 min walk

Restaurants

  • ‪Bar Trombetta - ‬2 min walk
  • ‪Antica Focacceria San Francesco - ‬4 min walk
  • ‪Hokkaido - ‬1 min walk
  • ‪Binario Zero Caffè - ‬2 min walk
  • ‪La Crostaceria - ‬3 min walk

About this property

Hotel Ciao

When you stay at Hotel Ciao, you'll be a short five-minute drive from Colosseum and Spanish Steps. Also, Via Veneto and Roman Forum are a short five-minute drive away. Public transportation is only a short walk: Termini Tram Stop is 6 minutes and Laziali Station is 8 minutes.

Languages

English, Filipino, Italian, Romanian, Spanish

At a glance

Hotel size

  • 15 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Lift door width (centimetres): 59
  • Well-lit path to entrance
  • 13 steps to reach property
  • Tile flooring in public areas

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome

Frequently asked questions

Are pets allowed at Hotel Ciao?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Ciao?
Sorry, there's no on-site parking at Hotel Ciao.
What are the check-in and check-out times at Hotel Ciao?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is 10:00 AM.
What's the area around Hotel Ciao like?
Hotel Ciao is in Rome City Centre, a short 6-minute walk from Termini Tram Stop and 19 minutes' walk from Via Veneto.

Hotel Ciao Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

This hotel served me well. Rooms are small but fine for the price. The location did not feel as bad to me as others say. There are now more police and security there than homeless people. Still, visitors will spend most of the time away from the area and the buses and metro make the rest of Rome accessible. Service was friendly and the no problems.
Oscar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice room, very clean , staffs are great, very kind and helpful. Free coffee and water
Hannaliza, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good services, close to transportation
gdo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a good stay for what it was worth. I would stay again.
Glennie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed 3 nights and the staffs were friendly, spacious room and very clean. Very convenient to Roma Termini station for bus, metro and train transportation. I would stay again at this place.
Maria Josefina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

10/10 stay!
This hotel was amazing! Highly recommend! It has a good location next to Termini station, making getting to and from the airport easy as we did not need to lug our suitcases around Rome. Rooms come with a fridge and safe which are included in the brilliant booking. Air con was marvellous, especially coming in from walking around all day! The hotel staff were wonderful and so friendly, helped us with key information about Rome and gave us recommendations. Could not recommend it anymore.
Abigail, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel Ciao was right in the heart of Rome. Everything is close by within walking distance from dining, shopping and also the main attractions.
Ralph, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff, very helpful. Enjoyed our stay.
Stephen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay. Staff was very nice and helpful.
SHUMAINE, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our hotel Ciao experience was very good. We were greeted and welcomed in such a lovely manner! Our room was spacious and clean. As was our bathroom. It felt safe and was quiet for the duration of our stay. Being across from the Roma Termini was so helpful and the staff were incredibly helpful in helping us plan our day in Rome. Our vouchers for a traditional Italian breakfast were very much appreciated and the dinner recommendations and reservations were excellent! The property may only be one star - but the staff are five stars for sure!!! Would definitely recommend for the budget conscious traveler.
Cindy, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great communication and easy check in
1-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff… clean rooms and great location….
Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A good simple "base camp" for the traveler who just needs somewhere to rest and recuperate after a long day's exploring. It's clean, has good internet, and the location across from the central terminal could not be more convenient. Also, the staff was all very cordial and helpful. It's not fancy, but I liked it. recommended.
Kelly, 6-night trip
Verified Expedia guest review

8/10 Very good

Hosts were very friendly and the housekeeping is excellent. The beds were comfortable and the location is convenient. It is not the fault of the place that the Italian government is so inept they can't manage trash and homelessness near the train station. The area is FILTHY, garbage and human waste all over the streets. There are homeless people screaming outside the building almost all day and all night long.
Verified Expedia guest review

8/10 Very good

Sara, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sophia, 1-night trip
Verified Expedia guest review

4/10 Fair

Hotel Ciao is centrally located near the train station which is why I booked it. Looking at the photos of the rooms online did not match the room I received, which was very outdated and in need of repairs. The room I stayed in was the "triple" room. The bathroom shower did not drain so I had to turn off the water every 30 seconds and wait a few min before turning it back on. The shower curtain nearly touched the toilet, so you can visualize how small the bathroom was. Pretty inconvenient, as the floor was wet where one would put their feet to use the toilet. The staff members were nice and provided a voucher for a croissant and coffee at a nearby coffee shop which was appreciated. And they were flexible with check-out to be between 10 and 11AM which also was nice as it allowed for more time to explore. PROS: nice staff, good location, cafe voucher, clean room. CONS: outdated rooms, expensive for 1-star hotel ($200 CAD), issues with bathroom. Overall, I think you can find a better hotel for a similar price.
MICHELLE, 1-night family trip
Verified Expedia guest review

6/10 Good

Carlo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were so helpful and friendly rooms were basic but clean and spacious with really good air con i would higy recomend them only down side is reception location is awkard
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very centric and it’s in front of the train. Pharmacies, restaurants and shops in just a minutes.
Vilmari, 6-night family trip
Verified Expedia guest review

6/10 Good

20-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Just ok
Pros: - very friendly staff running the hotel and also very helpful - location is central and walking distance to Rome city Centre - ensuite bathroom - close to termini - for those who have early morning trains Cons: - I was told location can be dangerous as too many pickpockets and homeless people around termini. I never encountered any problems though - room is tiny and a bit claustrophobic - bathroom shower area is very tiny and no place to keep your soap/shampoo, etc - toiletries = 1 packet of shower gel - there is no sign of hotel ciao at all. So if you hadn’t read the reviews and didnt know that you need to register at hote luciani, you will never find hotel ciao - what they didn’t tell you - hotel Luciani is on the first floor and there is no lift. So if you are a solo traveler, you will have to haul your bags up to check in. Not a big deal for me, but may be for many. Overall: - very basic rooms, cannot be considered a hotel. Not really cheap considered what you are getting but then again, Rome ain’t cheap! :)
Nirev, 4-night trip
Verified Hotels.com guest review

6/10 Good

Convenience but not good
Not in the original hotel and a poor shower. Just a place for a short stay if you need a hotel just next to the train station.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

"When in Rome"
Hotel Ciao is adjacent to Roma Termini and thus has immediate access to public transportation. It was super easy to find, the staff is multi-lingual, and our rooms were kept tidy. I would stay here again.
traveling mom, 3-night trip
Verified Orbitz guest review