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Phoenix by Centro Basic

City centre hotel within easy reach of Miniatur Wunderland

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Free WiFi
Free WiFi
Interior
Interior
Interior
In the heart of Hamburg City Center, Phoenix by Centro Basic offers a comfortable retreat. Connect to WiFi, store your valuables in the front-desk safe, and enjoy 24-hour assistance from our friendly staff.

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Breakfast available
  • 24-hour front desk
  • Front desk safe

Room options

Standard Double Room

Highlights

Private bathroom
Cable channels
  • 18 sq m
  • Sleeps 2

Single Room

Highlights

Private bathroom
Cable channels
  • 14 sq m
  • Sleeps 1

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About the area

Map
Kirchenallee 56, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 14 min walk - 1.2 km
  • Miniatur Wunderland - 4 min drive - 2.9 km
  • Elbe Philharmonic Hall - 4 min drive - 3.1 km
  • Hamburg Cruise Center - 4 min drive - 3.0 km
  • Reeperbahn - 6 min drive - 4.3 km

Getting around

  • Hamburg Airport (HAM) - 28 min drive
  • Hamburg Central Station - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 3 min walk
  • Hamburg Dammtor Station - 23 min walk
  • South Central U-Bahn - 1 min walk
  • North Central U-Bahn - 4 min walk
  • Mönckebergstraße Station - 6 min walk

Restaurants

  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬4 min walk
  • ‪Dean & David - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Schweinske Hamburger Hauptbahnhof - ‬3 min walk
  • ‪Small Talk - ‬3 min walk

About this property

Phoenix by Centro Basic

Phoenix by Centro Basic puts you a short five-minute drive from Hamburg City Hall and Miniatur Wunderland. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are a short five-minute drive away. The property is only a short walk to public transportation: South Central U-Bahn is steps away and North Central U-Bahn is 4 minutes.

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:30 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Cable TV channels

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi
  • Phone

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

Optional extras

  • Breakfast is offered for an extra charge of approximately EUR 8.90 per person

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Phoenix Centro Basic
Phoenix Centro Basic Hamburg
Phoenix Centro Basic Hotel
Phoenix Centro Basic Hotel Hamburg
Phoenix by Centro Basic Hotel
Phoenix by Centro Basic Hamburg
Phoenix by Centro Basic Hotel Hamburg

Frequently asked questions

Is parking offered on site at Phoenix by Centro Basic?

Sorry, there's no on-site parking at Phoenix by Centro Basic.

What are the check-in and check-out times at Phoenix by Centro Basic?

You can check in starting at 2:30 PM. Check-out time is 11 AM.

Is there an on-site casino at Phoenix by Centro Basic?

No, this hotel doesn't have a casino, but Casino Esplanade (20-min walk) and Casino Reeperbahn (5-min drive) are both nearby.

What's the area around Phoenix by Centro Basic like?

Phoenix by Centro Basic is in Hamburg City Center, a short 1-minute walk from South Central U-Bahn and 14 minutes' walk from Hamburg City Hall.

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Phoenix by Centro Basic Reviews

Reviews

5.6

6.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

a good hotel till small money

We stay 1 neigth and all whats perfect
This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel under renovation, closed without any notice

Hotel was closed due to renovation. No warning or reference note at the hotel door. Asked around, found another hotel by same owner next door - got a nice little room in perfect location for transport from central train station.
This review was submitted before 2018 and has not been verified.

6/10 Good

Not bad

Only draw back was it was further from the station than expected
This review was submitted before 2018 and has not been verified.

2/10 Poor

Lage und Ambienete

Nahe am Hauptbahnhof, Parkhaus 500 m entfernt. Leider konnte man die Nachbar im Bad hören, als wenn sie im gleichen Zimmer waren.
This review was submitted before 2018 and has not been verified.

6/10 Good

Cheap and old, but a surprisingly good bathroom

This was a last-second booking via the wifi from the McDonalds around the corner. Cheap and nearby was paramaount and this hotel certainly delivered on both accounts. Upon entering the reception I immediately thought this was going to be a two-star rating and this was confirmed upon entering the room. However, the bathroom surprisingly exceeded all expectations, hence my overall three-star rating. The bathroom was refurbished, had a box of tissues, was clean, had extra toilet paper, had a hairdryer, and had shampoo from a normal bottle. Negatives were the worn-out carpet throughout the hotel, the state of the rest of the room, it was cold, it was noisy. The wifi was good though.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Einmal und NIE wieder!!!

Der Aufenthalt in diesem Hotel war ein einziger Horror! Ich habe ein Doppelzimmer für 2 Nächte mit meiner Freundin gebucht. Bereits am Anreisetag wurde lautstark eine Baustelle im Hotel betrieben, die nicht angekündigt war! Dadurch war das ohnehin schlecht gereinigte Hotel noch verschmutzter! Am Samstag morgen wurden wir um 9 Uhr durch laute Bohrmaschinen im Hotel geweckt. Die Heizung war ausgefallen und das warme Wasser war nicht verfügbar. Das Personal war unkooperativ uneinsichtig und interessierte sich nicht für unsere Sorgen / Probleme / Beschwerden. Samstagabend gegen 19:00 Uhr wurde immer noch im Hotel lautstark renoviert, so dass wir das Hotel wechseln mussten, weil der Lärm unerträglich war!
This review was submitted before 2018 and has not been verified.

6/10 Good

Juletur 2014

Hotellet valgt pga. beliggenhed. Ret slidt og dårligt vedligeholdt. Varmeanlægget brød ned og der blev meget koldt på værelset. Der er ikke mulighed for at spise morgenmad på hotellet.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

6/10 Good

discreto

La camera era pulita, il personale è gentile, la posizione dell'albergo è ideale per muoversi in città. La struttura necessiterebbe di un restauro urgente.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Hat nicht ueberzeugt

Sauberkeit kritisch. Realitaet entspricht nicht dem Preis und den dadurch erzeugten Erwartungen. Kein freundlcihes Empfangspersonal.
This review was submitted before 2018 and has not been verified.

4/10 Fair

God beliggenhed - Slidt - Ingen elevator

Hotellet har god beliggenhed overfor Hauptbahnhof på det lidt listige St. Georg. Hotellet er meget slidt - og svarer ikke til prisen bortset fra de 3xB'er.Der var ikke engang et tandkrus. Meget venlig betjening. Morgenmad var ikke incl. så kan ikke kommenteres. Omkringliggende P-Huse var ikke billige. Men så er det godt at Hamborg er en dejlig by !
This review was submitted before 2018 and has not been verified.

6/10 Good

God beliggenhed,hurtig tjek ind
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

older station hotel

Problem with the fan noise in the bathroom and the TV. Perhaps it cost more tnhan it was worth because. It was a busy weekend. Staff offered to keep my bags until my train, which was good because I didn't understand that the lockers in the train station were only for 6hours.
This review was submitted before 2018 and has not been verified.

6/10 Good

Good location, however the hotel is old!

Good location, however the hotel is in need of a refurbishment, it's old and worn out, also a lift would be nice, it's hard on the arms when you have to carry your luggage up 4 flights of stairs to get t the 2nd floor.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

4/10 Fair

Väldigt nära Hauptbahn hof (Centralstationen)

Helt ok för att sova. Ingen lyx, Tjock-TV. Ingen frukost tillgänglig på hotellet. Inte den bästa trådlösa uppkopplingen. Nära till centralstationen, bara över gatan. Supergod schnitzel på Bodega Nagel bredvid hotellet!
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

6/10 Good

Sehr durchwachsen

Ich war schön öfters in Hamburg in div., Hotels, aber sorry, dass hier kann nicht mithalten. Für den schwindelerregenden Preis, den wir bezahlt haben für 2 Übernachtungen OHNE Frühstück, auf keinen Fall. Die Lage direkt am Hauptbahnhof ist super, sehr zentral, aber es gibt ein paar Hotels um die Ecke, da ist das Preis-Leistungsverhältnis besser. Das Personal war total nett und hilfsbereit. Das Hotel selber ist schon älters, alter Teppichboden, wildes Durcheinander von Bildern an den Wänden. Das Zimmer war klein, die Betten sauber, aber im Bad ließ sich die Duschkabine nicht schließen und das Wasser kam aus den Rohren unten am Waschbecken wieder raus. Wenn ich die Wahl für ein anderes Hotel habe, komme ich leider nicht wieder und würde es auch nicht weiter empfehlen.
This review was submitted before 2018 and has not been verified.

6/10 Good

Hamburg museums visit

excellent museums nearby and easy to walk to the port areas.