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Best Western Nairobi Upper Hill

3.5 star property
Nairobi hotel with 4 restaurants and conference centre

Choose dates to view prices

Best Western Nairobi Upper Hill, nestled in the heart of Nairobi Upper Hill, offers a tranquil retreat with a garden and four on-site restaurants. Enjoy convenient amenities like free self parking and WiFi while you stay active at the gym or explore nearby attractions.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Fitness centre
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 3 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is NZ$131
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

TV
Ceiling fan
Free bottled water
Coffee/tea maker
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Highlights

TV
Ceiling fan
Free bottled water
Coffee/tea maker
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Highlights

TV
Ceiling fan
Free bottled water
Coffee/tea maker
In-room safe
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

Superior Room, 1 King Bed, Non Smoking

Highlights

TV
Ceiling fan
Free bottled water
Coffee/tea maker
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

Highlights

TV
Ceiling fan
Free bottled water
Coffee/tea maker
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cozy Room

In-room safe, desk, free WiFi, bed sheets

Cozy Room

  • Sleeps 1

View all photos for Standard King Room

In-room safe, desk, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Similar properties

Front of property
Best Western Plus Meridian Hotel
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,000 reviews
The price is NZ$132
includes taxes & fees
17 Dec - 18 Dec
Best Western Plus Meridian Hotel
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About the area

Map
2nd Ngong Avenue, Nairobi

What's nearby

  • Uhuru Park - 8 min walk - 0.7 km
  • Nairobi Hospital - 8 min walk - 0.7 km
  • Central Park - 13 min walk - 1.1 km
  • Kenyatta International Convention Centre - 20 min walk - 1.7 km
  • University of Nairobi - 2 min drive - 1.5 km

Getting around

  • Nairobi (WIL-Wilson) - 11 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 25 min drive
  • Syokimau Station - 22 min drive
  • Nairobi Station - 25 min drive
  • Syokimau SGR Railway Station - 27 min drive
  • Airport pickup service

Restaurants

  • โ€ชArt Caffe - Britam Tower - โ€ฌ11 min walk
  • โ€ชAlan Bobbes Bistro - โ€ฌ2 min walk
  • โ€ชJava KMA - โ€ฌ8 min walk
  • โ€ชBricklayers Arms - โ€ฌ16 min walk
  • โ€ชJava Upper Hill - โ€ฌ9 min walk

About this property

Best Western Nairobi Upper Hill

Best Western Nairobi Upper Hill is just 3.3 mi (5.4 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 4 restaurants and visit the fitness centre for a workout. Other highlights at this Colonial hotel include a snack bar/deli, a terrace and a garden.

At a glance

DONE

Hotel size

    • 84 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age โ€“ 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • 4 restaurants
  • Room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (624 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi

Frequently asked questions

Are pets allowed at Best Western Nairobi Upper Hill?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Best Western Nairobi Upper Hill?

Yes, there's free self parking.

Is an airport shuttle service offered by Best Western Nairobi Upper Hill?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 25 per vehicle.

What are the check-in and check-out times at Best Western Nairobi Upper Hill?

Check-in start time: noon; check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Best Western Nairobi Upper Hill?

No, this hotel doesn't have a casino, but Lucky 8 Casino (5-min drive) is nearby.

What is there to do at Best Western Nairobi Upper Hill and nearby?

Best Western Nairobi Upper Hill has a fitness centre and a garden.

Are there restaurants at or near Best Western Nairobi Upper Hill?

Yes, there are 4 on-site restaurants.

What's the area around Best Western Nairobi Upper Hill like?

Best Western Nairobi Upper Hill is a short 10-minute walk from Nairobi Hospital and 11 minutes' walk from Uhuru Park.

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Reviews

Best Western Nairobi Upper Hill Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was excellent with plenty of options, including freshly cooked meals and a barista coffee station. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Restaurant
Location

Reviews

10/10 Exceptional

Not a very big hotel with a beautiful swimming pool, restaurant, breakfast and even more wonderful staff.
Wienczyslawa, 4-night trip

10/10 Exceptional

Very helpful and friendly staff, clean, close to everything.
Gerbern, 12-night trip

10/10 Exceptional

Great place
Jonathan, 2-night trip

8/10 Very good

Very good safety. Staffs were very friendly and helpful. Very good breakfast service
Epiphane, 3-night trip

10/10 Exceptional

very helpful and friendly staff, great breakfast, quit, clean rooms, great value for money
Kenneth, 6-night trip

10/10 Exceptional

Very good stay

Friendly staff
Jan, 7-night trip

10/10 Exceptional

It is a beautiful property with amazingly helpful staff!
Jan, 4-night trip

10/10 Exceptional

Excellent services and very polite staffs
Ngingyu, 3-night trip

10/10 Exceptional

Great stay.

Great stay. Super helpful staff. Repaired our team's rooms with fresh fruit to welcome them after long flights from the US. Will definitely return.
John, 9-night trip

2/10 Poor

I booked on the platform for room and breakfast to get to the hotel to be told, breakfast was not part of my booking. Thatโ€™s was not pleasing. And had to spend more than I budgeted for. I am highly disappointed.
Agudor Kwaku, 3-night trip

10/10 Exceptional

staff was wonderful . breakfast excellent ! lots of choices . and nice pool
Elysee, 1-night trip

8/10 Very good

Proper and safe hotel with friendly staff.
Johannes Hartmut, 2-night trip

8/10 Very good

Nice area and close to town and there are a number of good restaurants in the area.
Dut, 1-night trip

10/10 Exceptional

This is one of my favorite hotels.
Dean, 5-night trip

10/10 Exceptional

Wonderful place to stay. Highly recommended.
Dean, 2-night trip

10/10 Exceptional

Nice property with access to a 4 star hotel next door
Enrique, 3-night trip

8/10 Very good

Beautiful Hotel and great service

Good location ,Nice roms and amazing front office and restaurant personell !totally recomended ๐Ÿ‘๐Ÿ‘๐Ÿ‘
Harry, 3-night trip

10/10 Exceptional

Great as always

Always super friendly, nice and helpful staff.
9-night trip

10/10 Exceptional

lovely staff
Alison, 2-night trip

10/10 Exceptional

excellent
FUKANG, 1-night trip

10/10 Exceptional

Great place - peaceful amenities like pool shared with Fairview. Good bed, room, and food options.
Grace, 9-night trip

10/10 Exceptional

Everyone was very friendly and helpful. There was also plenty of hot water and a great breakfast!
Jan, 3-night trip

10/10 Exceptional

The staff is very friendly and welcoming. It is a part of a high end hotel and share a large pool, beautiful grounds, and an outdoor bar and bar menu. Very safe neighborhood, walking during the day, and a very pleasant place to hang out in the evening.
ellyn, 4-night trip

10/10 Exceptional

A great landing place after a busy city tour

Clean, safe and friendly a great start to a Kenyan adventure. The breakfast was tasty and freshly cooked and the rooms, whilst basic had everything you needed. Excellent value.
Rebecca, 2-night trip

8/10 Very good

Good place. You can use the facilities of the Fairview hotel
Gonzalo, 6-night trip