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All properties in Jakarta, Special Capital Region of Jakarta, Indonesia

Raffles Jakarta

Luxury hotel with full-service spa, connected to a shopping center, near ITC Kuningan

  • Free WiFi and free parking
From
NZ$306

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
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Outdoor Pool. Image 1 of 94.
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Ciputra World 1, Jakarta, 12940, Jakarta, Indonesia
9.6.Exceptional.
  • The best garden in town

    Jun 29, 2021

  • This hotel has it all. It was my partners birthday and they went above and beyond with…

    Feb 7, 2020

See all 29 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 173 guestrooms
    • Daily housekeeping
    • Restaurant and 2 bars/lounges
    • Full-service spa
    • 2 outdoor pools
    • Breakfast available

    For families

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Connecting/adjoining rooms available

    What’s around

    • Heart of Jakarta
    • ITC Kuningan - 10 min walk
    • Jakarta World Trade Center - 18 min walk
    • Balai Sidang Jakarta Convention Center - 39 min walk
    • Lotte Shopping Avenue - 41 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Suite, 1 King Bed (Artist)
    • Suite, 1 King Bed (Gallery)
    • Suite, 1 King Bed, Garden View
    • Raffles, Room, 1 King Bed, Garden View
    • Raffles, Room, 1 King Bed
    • Raffles, Twin Room, 2 Twin Beds
    • Signature Room, 1 King Bed

    What’s around

    Landmarks

    • Heart of Jakarta
    • ITC Kuningan - 10 min walk
    • Jakarta World Trade Center - 18 min walk
    • Balai Sidang Jakarta Convention Center - 39 min walk
    • Lotte Shopping Avenue - 41 min walk

    Getting around

    • Soekarno-Hatta Intl. Airport (CGK) - 28 min drive
    • Jakarta (HLP-Halim Perdanakusuma Intl.) - 10 min drive
    • Jakarta Tanah Abang Station - 4 min drive
    • BNI City Station - 5 min drive
    • Jakarta Sudirman Station - 5 min drive
    • Stasiun MRT - Setiabudi - 26 min walk
    • Airport shuttle (surcharge)
    map
    See on map
    Ciputra World 1, Jakarta, 12940, Jakarta, Indonesia

    At a glance

    Hotel size

    • This hotel has 173 rooms

    Arriving/leaving

    • Check-in time 2 PM-11:30 PM
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

    Children

    • Babysitting/childcare*
    • Free children's club

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Onsite valet parking (USD 7 per day)
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 bars/lounges
    • 2 coffee shops/cafés
    • Restaurant
    • Poolside bar
    • 24-hour room service

    Things to do

    • Number of outdoor pools - 2
    • Children's pool
    • Fitness facilities
    • Outdoor tennis courts - 2
    • Full-service spa
    • Spa treatment room(s)
    • Fitness classes on site
    • Playground on site
    • Tennis lessons on site
    • Yoga classes/instruction on site
    • Pool cabanas (surcharge)
    • Health club
    • Steam room
    • Sauna

    Working away

    • Business center
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 2014
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Library

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • Chinese
    • Dutch
    • English
    • Filipino
    • French
    • German
    • Indonesian
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Espresso maker
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding

    Things to enjoy

    • Number of living rooms
    • Separate sitting area

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Rainfall showerhead
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 42-inch LED TV
    • Premium TV channels
    • DVD player

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Raffles Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

    The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

    Dining

    Arts Café by Raffles - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

    The Writers Bar - This bar specializes in international cuisine and serves breakfast, lunch, and light fare. Happy hour is offered. Open daily.

    Navina Pool Bar - This bar specializes in international cuisine and is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Health club
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Fitness classes on site
    • Playground on site
    • Tennis lessons on site
    • Yoga classes/instruction on site

    Awards and affiliations

    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of USD 25 for adults and USD 12.5 for children (approximately)
    • Airport shuttle service is offered for an extra charge of USD 62 per vehicle (one way)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    • Rollaway beds are available for USD 35.0 per night
    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    • Valet parking costs USD 7 per day

    Pool, spa & gym (if applicable)Pay at property

    • Pool open 24-hours
    • Children under 16 years old are not allowed in the spa without adult supervision
    • Guests under 12 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted.

    Also known as

    • Raffles Jakarta Hotel
    • Raffles Jakarta
    • Raffles Jakarta Hotel
    • Raffles Jakarta Jakarta
    • Raffles Jakarta Hotel Jakarta

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Raffles Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 2 outdoor pools and a children's pool. Guests have 24-hour pool access.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2 PM - 11:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
    • Yes, Arts Café by Raffles offers alfresco dining, international cuisine, and garden views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Bottega Ristorante (4-min walk), Bakso Solo Samrat (4-min walk), and Imperial Chef (4-min walk).
    • Yes, an airport shuttle is available. The charge is USD 62 per vehicle one way.
    • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Raffles Jakarta also has 2 bars, a sauna, and a steam room, as well as a garden and access to a nearby health club.
    9.6.Exceptional.
    • 8.0.Very good

      Wonderful stay

      Wonderful stay, amazing room, reception staff were fantastic. Only downside was the service in restaurants - slow and sometimes rude

      2 night family trip, Nov 7, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The service is excellent, breakfast is a lot of variety

      1 night trip, Sep 6, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      Everything gorgeous started from the staff to the Decorative marble Thank you Raffles

      1 night trip, Jul 25, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent service by the staff who were courteous, friendly with recommendations of good food and places to explore without having to ask, served our personal requests with no qualms! Book the garden-view room! It is worth the money :)

      3 night trip, Nov 29, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Top stay in Jakarta

      Great 5 stars in Jakarta. Service really good. Premises at top level. Luvish decor and great atmosphere. Breakfast gorgeous with extensive choices. Rooms are spacious and really comfy. Beds are divinely comfortable.

      Ana maria, 1 night business trip, Oct 15, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      最高です

      さすがラッフルズと思えるようなサービスでした。

      Yukimoto, 1 night trip, Aug 13, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      이용후기

      마스크, 장갑, 소독약, 알콜스왑이 기본적으로 준비되어있고 SNS을 통해서 필요한 부분을 확인하고 있었습니다. 다만 24층에 머물렀습니다만 날파리등의 벌레가 보였습니다.

      1 night trip, Aug 14, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best hotel in Jakarta

      We really enjoyed our stay at the hotel.. All staff were very warmhearted.. The room was wonderful.. The housekeepers were also friendly and they did really well.. We look forward to staying with you in the near future!!

      1 night family trip, Jul 3, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Treat for myself!

      Enjoying the birthday of turning 40 by myself, Raffles Jakarta was the best choice that I made. Without family in Jakarta due to covid-19, Raffles was very clean and secured place from virus I believe. Surprise birthday cake to my room and even at the breakfast restaurant was really fun and touching! All of the staffs were very kind from the first step there until the last. Connecting to Lotte Avenue is also really convenient.

      1 night trip, Mar 20, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      크리스마스에 가족여행을 갔는데 다양한 선물을 직접 객실에 주어 매우 좋았습니다 조식부페가 예전 대비하여 음식종류 다양하지 않아 조금 바뀌웠네요, 아마 투숙객이 많아 그런가봅니다 전반적으로 아주 만족스러운 호텔입니다

      JEONGHOON, 1 night family trip, Dec 23, 2019

      Verified Hotels.com guest review

    See all 29 reviews