Atlantis Family Waterpark Hotel, Ascend Hotel Collection
At Atlantis Family Waterpark Hotel, Ascend Hotel Collection, you'll be a short five-minute drive from Noah's Ark Waterpark and Mt. Olympus Water and Theme Park. Guests can take a dip in one of 3 indoor pools, and the Hot tub makes for a relaxing end to the day. A seasonal outdoor pool and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff and overall value.
Languages
English
At a glance
Hotel size
96 rooms
Arriving/Leaving
Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests can visit the waterpark prior to check-in. The amount of tickets offered is the same as the occupancy of the room.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Travelling with children
Children stay for free (see details)
Children's pool
Water slide
What to do
Access to nearby outdoor pool
Access to nearby indoor pool
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Picnic area
Television in common areas
3 indoor pools
Seasonal outdoor pool
Arcade/games room
Hot tub
Water slide
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
40-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 15 per accommodation, per night
Resort fee inclusions:
Children's club/arcade access
Faxes
Housekeeping
In-room coffee
In-room safe
Partner property pool access
Phone calls (may be limited)
Pool access
Hot tub access
Children & extra beds
Cots/infant beds are available for USD 10.00 per day
Rollaway beds are available for USD 20.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from May 26 to September 04
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Atlantis Hotel Waterpark
Atlantis Hotel Wi Dells
Atlantis Waterpark Hotel
Atlantis Waterpark Hotel Wi Dells
Atlantis Waterpark Wi Dells
Atlantis Wi Dells
Wi Dells Atlantis
Atlantis Waterpark Wisconsin Dells
Atlantis Wisconsin Dells
Atlantis Waterpark Hotel Wisconsin Dells
Hotel Atlantis Waterpark
Atlantis Family Waterpark Hotel
Atlantis Waterpark Hotel Suites
Atlantis Hotel Wisconsin Dells Near Noah's Ark
Atlantis Family Waterpark Hotel Ascend Hotel Collection
Atlantis Family Waterpark Hotel, Ascend Hotel Collection Hotel
Frequently asked questions
Does Atlantis Family Waterpark Hotel, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Atlantis Family Waterpark Hotel, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Atlantis Family Waterpark Hotel, Ascend Hotel Collection?
Yes, there are 3 indoor pools, a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Atlantis Family Waterpark Hotel, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Atlantis Family Waterpark Hotel, Ascend Hotel Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Atlantis Family Waterpark Hotel, Ascend Hotel Collection?
You can check in starting at 4:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Atlantis Family Waterpark Hotel, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but Ho-Chunk Casino (9-min drive) is nearby.
What is there to do at Atlantis Family Waterpark Hotel, Ascend Hotel Collection and nearby?
Atlantis Family Waterpark Hotel, Ascend Hotel Collection has 3 indoor pools, 1 hot tub and an arcade, as well as a picnic area and access to a nearby outdoor pool.
What's the area around Atlantis Family Waterpark Hotel, Ascend Hotel Collection like?
Atlantis Family Waterpark Hotel, Ascend Hotel Collection is in the heart of Wisconsin Dells, a short 5-minute walk from Noah's Ark Waterpark and 17 minutes' walk from Mt. Olympus Water and Theme Park. Travellers say that the area is walkable and good for families.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
9 December 2024
Courtney
Courtney, 2-night trip
Verified Hotels.com guest review
4/10 Fair
7 December 2024
Erin
Erin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
2 December 2024
No hot water
Had a room with a jacuzzi and couldn't even use it the whole weeked we had no hot water
Kirsten
Kirsten, 2-night trip
Verified Hotels.com guest review
6/10 Good
30 November 2024
It was ok but the little kids pool area needs some work. One of the slides had holes and was coming apart.
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
We had a fun time with two small children five and three. The downside was we had called and asked if there was a hot tub and they said yes but it was not working and had not been working for a while but they neglected to tell us that. Other than that it was a fun stay.
Clarisa
Clarisa, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
26 November 2024
Lotsa potential - disappointing
Linked 2 reservations together - was ASSURED there'd be NO difficulties - wrong. Keys did not work, continuous automated texts. In addition, the scheduled cleaning did not take place - lobby SAID cleaning team found "do not disturb" on our door - WE NEVER GOT A "DO NOT DISTURB" card - were ASSURED it would be done the next day - NEVER OCCURRED- In addition, hotel charged TRIPLE the posted rate for "on site fees" - no breakfast or even coffee, shower curtain was about 4 inches too short for tub, and parking lot was unlit and in serious need of repair - looked much better on "paper"
George
George, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Will stay again
Place is outdated but really nice .. fun clean pool .. great front desk service.
Sonia
Sonia, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
24 November 2024
Christopher
Christopher, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 November 2024
Claudia
Claudia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 November 2024
Terry
Terry, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 November 2024
Everything was good for the price. Beds were comfortable and it was quiet.
Jason and Tonya
Jason and Tonya, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Nice stay volcano themed room
My stay was nice! The staff were very friendly. I had a whirlpool in my room. I wish the adult bed was in the bedroom. I Did not have privacy from kids. I loved the balcony view and that the pool was down the hall.
Kaneshia
Kaneshia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Desiree
Desiree, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Room was very clean
Roger
Roger, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
New favorite place to stay
This is an older hotel, but they have made some upgrades. We stayed in a suite with 3 beds and it was a lot of space. Overall, our room was clean. We come to the Dells often and we will continue to stay here. Front desk was very nice. They made sure we got to our room ok and called to see if we needed anything half way through our stay. Indoor pools were nice size. For the price and size, definitely a good choice.
Amber
Amber, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Lori
Lori, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Marvin
Marvin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
3 November 2024
Stay was horrible. I broke out from our room being infested with bed bugs, manager was unhelpful. I was told they would come up to the room to check for more bed bugs but when I came back down to front desk and asked them when they could do that she stated she didn’t have time to do that. Never again will I stay here. This is my first time here and they ruined my whole dell’s experience.
Autumn
Autumn, 1-night trip
Verified Hotels.com guest review
4/10 Fair
26 October 2024
Unclean & smelly
The fridge in our room smelled awful and I complained two separate times about it. We couldn't even use it because if we opened it then the room would stink for half an hour. The room was dirty, the bathroom was dirty, sheets were stained. There were no vending machines, even though there were vending machine signs. All that was offered in the cooler upfront was diet Pepsi & yellow red bull. Cheese sticks & beef sticks. The room itself just had a weird smell. Staff was okay. Pool towels aren't kept in the pool area. Waiting up front for them took several minutes. Wish I would have checked reviews before booking. We won't be booking here again.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Reynilda
Reynilda, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
17 October 2024
Not great
Definitely, avoid. The staff were friendly, but our visit was short and very challenging. The internet was down when we first arrived and the staff member was unable to verify if our booking had been paid (it had been). The patio off our room had half a bottle of Coke and a broken patio chair. The power went out (not their fault, I recognize). The pillowcase on the King bed had hair on it. Finally, when I pulled the bed out of the couch, cheesies flew with it. We requested a refund and changed hotels for the night.
BRENDAN
BRENDAN, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 October 2024
No breakfast no food no vending machine no wash room