All properties in Serock, Masovian Voivodeship, Poland

Windsor Palace Hotel

Serock beach hotel with restaurant and bar/lounge

  • Free WiFi and free parking

Image gallery

  • Lobby
  • Lobby
  • Indoor Spa Tub
  • Classic Twin Room - Bathroom
  • Lobby
Lobby. Image 1 of 40.
1 / 40Lobby
75 Jachranka on the Zegrze Lake, Serock, 05-140, Masovia, Poland
8.4.Very good.
  • I liked the cooking services that they offered for breakfast. The safe in the room was a…

    Jun 12, 2021

  • I’m sure it’s a lovely place outside of pandemic time and in season. I attended a wedding…

    Sep 25, 2020

See all 21 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Free parking
    • Airport transfer
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 178 smoke-free guestrooms
    • Daily housekeeping
    • Marina
    • Private beach
    • Restaurant and bar/lounge
    • Nightclub

    For families

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Free toiletries
    • Garden

    What’s around

    • In a regional park
    • Michalowska Tower - 14 mi / 22.6 km
    • Katyn Museum - 21.2 mi / 34.1 km
    • Warsaw Citadel - 21.2 mi / 34.1 km
    • Room Escape Warsaw - 21.2 mi / 34.2 km
    • Fountain Park - 21.2 mi / 34.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Classic Twin Room
    • Deluxe Double Room

    What’s around


    • In a regional park
    • Michalowska Tower - 14 mi / 22.6 km
    • Katyn Museum - 21.2 mi / 34.1 km
    • Warsaw Citadel - 21.2 mi / 34.1 km
    • Room Escape Warsaw - 21.2 mi / 34.2 km
    • Fountain Park - 21.2 mi / 34.2 km
    • Church of the Visitation of the Blessed Virgin Mary - 21.4 mi / 34.4 km
    • Polonia Stadium - 21.5 mi / 34.6 km
    • Warsaw Historical Museum - 21.5 mi / 34.7 km
    • Adam Mickiewicz Museum of Literature - 21.5 mi / 34.7 km
    • Old Town Square - 21.6 mi / 34.7 km

    Getting around

    • Frederic Chopin Airport (WAW) - 51 min drive
    • Modlin (WMI-Warsaw-Modlin Mazovia) - 25 min drive
    • Warsaw Praga Station - 36 min drive
    • Wolomin Station - 37 min drive
    • Warsaw Gdanska Station - 38 min drive
    • Airport shuttle (surcharge)
    See on map
    75 Jachranka on the Zegrze Lake, Serock, 05-140, Masovia, Poland

    At a glance

    Hotel size

    • This hotel has 178 rooms


    • Check-in time starts at 2:00 PM
    • Check-out time is 10:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18


    • Pets allowed (dogs and cats only)*
    • Restrictions apply*
    • 1 per room (up to 44 lbs)


    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms


    • Airport shuttle*


    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service
    • Barbecue grills

    Things to do

    • Health club
    • Spa treatment room(s)
    • Spa tub
    • Bowling alley on site
    • Nightclub
    • Marina on site
    • Free use of nearby fitness center
    • Steam room
    • Sauna
    • Arcade/game room
    • Billiards or pool table

    Working away

    • Business center
    • Conference space
    • Conference space size (feet) - 48438
    • Conference space size (meters) - 4500


    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services


    • Elevator
    • Garden
    • Picnic area
    • Terrace
    • Television in common areas


    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • Polish

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Designer toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water


    • Daily housekeeping
    • In-room safe

    Special features


    Victoria - This restaurant specializes in international cuisine.

    Five O Clock - Onsite bar. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of PLN 48 for adults and PLN 48 for children (approximately)
    • Airport shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for PLN 100.0 per night

    PetsPay at property

    • Pets are allowed for an extra charge of PLN 80.00 per pet, per night
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.


    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

    Also known as

    • Windsor Palace Hotel Serock
    • Windsor Palace Serock
    • Windsor Palace Hotel Hotel
    • Windsor Palace Hotel Serock
    • Windsor Palace Hotel Hotel Serock

    *See fees & policies for additional details or extra charges


    • Yes, Windsor Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of PLN 80.00 per pet, per night.
    • You can check in starting at 2:00 PM. Check-out time is 10:00 AM.
    • Yes, Victoria offers international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Restauracja Chata (8-min walk), Złoty Okoń (5 mi), and Aruana Restaurant (5.7 mi).
    • Yes, an airport shuttle is available.
    • Onsite recreation at Windsor Palace Hotel includes bowling. Relax in the spa tub or enjoy the use of other amenities, which include a nightclub and a sauna. Windsor Palace Hotel also has a steam room and an arcade, as well as a picnic area and a garden.
    8.4.Very good.
    • 6.0.Good

      Lovely hotel however we stayed for two nights at a good price but the was no facilities for a tea or coffee only from the bar or at breakfast times on the second night there was a works convention on were most were drunk and we even had a fight going on outside on the landing and the music keet us up till 3am not the best when you have to fly back home the next day would we stay again NO

      Paul, 2 night romance trip, Sep 8, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Very pleasant stay in pleasing surroundings

      David, 2 night business trip, Nov 26, 2018

      Verified guest review

    • 8.0.Very good

      Great hotel; far from everything

      This is a fantastic upscale hotel. Great room great amenities. They advertise multilingual staff however we only found one employee who could speak English. But she was really good! Unfortunately for the night of our visit and review the hotel was totally booked for two big events. The dining room was converted to a banquet room and we could only eat dinner in the lobby bar. We checked for other nearby restaurants and the nearest one was almost 10 km away.

      Randy, 1 night romance trip, Oct 1, 2018

      Verified guest review

    • 10.0.Exceptional

      Un endroit superbe, on se croirait dans un palace. Mon sejour a eu lieu durant l'épidémie donc je n'ai pas pu profiter de tout le charme de l'endroit. Chambre propre et très grande. Très bonne literie. Petit-déjeuner copieux. J'aimerai découvrir l'endroit dans des circonstances "normales". En tout cas endroit a découvrir ainsi que toutes les activités que je n'ai pas pu essayer : restaurants, la plage, et l´accro-branches a l'air dingue!

      1 night business trip, May 5, 2021

      Verified guest review

    • 8.0.Very good

      Opinia służbowego wędrowca

      Obiekt oraz okolica wspaniała, obsługa bardzo miła i pomocna, z restauracji nie korzystałem. Minus za brak otwartego "baru" (wytłumaczono, że to przez Covid-19), materace zbyt miękkie, brak lodówki w pokoju.

      Dominik, 1 night business trip, Jul 14, 2020

      Verified guest review

    • 10.0.Exceptional

      Świetne miejsce na weekendowy wypad.

      Bardzo udany pobyt! Od samego początku do końca. Przemiła Pani na recepcji nas przywitała i również pożegnała. Pokój bardzo wygodny, ze wszystkimi udogodnieniami. Przepiękna okolica do spacerów. Jak najbardziej polecam hotel Windsor.

      Joanna, 1 night trip with friends, Nov 1, 2019

      Verified guest review

    • 10.0.Exceptional


      Po prostu super

      Szczepan, 1 night family trip, Aug 3, 2019

      Verified guest review

    • 6.0.Good

      Siisti. Kaukana kaikesta. Ruoka keskinkertaista, Aamupala runsas.Ranta ei ollut uimakelpoinen. Liikenneyhteydet olemattomat.Huone oli hyvä.

      3 night family trip, Jul 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Warto przyjechac

      Piękna okolica, ogromny kompleks hotelowy, duże przestronne pokoje, miła obsługa.

      1 night family trip, Jul 21, 2019

      Verified guest review

    • 10.0.Exceptional

      Bardzo ładna lokalizacja blisko jeziora i hotel w bardzo eleganckim wręcz barokowym stylu. Bardzo dobre śniadania.

      Piotr, 1 night business trip, Jul 8, 2019

      Verified guest review

    See all 21 reviews