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Hotel Balcones de Bocagrande

3.0 star property
Hotel with restaurant, near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Balcones de Bocagrande

Front of property
Point of interest
Exterior
32-inch LED TV with cable channels, TV
Superior Double Room | Minibar

Reviews

7.8 out of 10

Good

Popular amenities

  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Corner/local shop
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
In-room safe
Daily housekeeping
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Superior Double Room

In-room safe, rollaway beds

Superior Double Room

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room -5 Guests- Standard

In-room safe, rollaway beds

Family Room -5 Guests- Standard

  • Sleeps 6
  • 1 Single Bed and 2 Double Beds

View all photos for Triple Room Standard

In-room safe, rollaway beds

Triple Room Standard

  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Quadruple Room Standard

In-room safe, rollaway beds

Quadruple Room Standard

  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room Standard

In-room safe, rollaway beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Carrera 2 Nº 9 - 183 Avenida San Martín, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Clock Tower - 5 min drive - 2.9 km
  • Cartagena de Indias Convention Center - 5 min drive - 3.0 km
  • San Felipe de Barajas Castle - 6 min drive - 3.7 km
  • Port of Cartagena - 11 min drive - 6.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Crepes & Waffles - ‬3 min walk
  • ‪Morena Marisqueria - ‬3 min walk
  • ‪La Brioche - ‬1 min walk
  • ‪El Gran Pandebono - ‬4 min walk

About this property

Hotel Balcones de Bocagrande

At Hotel Balcones de Bocagrande, you'll be a short five-minute drive from Bocagrande Beach and Clock Tower. Other highlights at this Colonial hotel include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: noon
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills

Travelling with children

  • Local/corner shop

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Colonial architecture

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This sushi bar specialises in sushi and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Late checkout can be arranged for an extra charge of COP 25000

Children & extra beds

  • Rollaway beds are available for an additional charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Balcones Bocagrande
Hotel Balcones
Balcones Bocagrande
Balcones Bocagrande Cartagena
Hotel Balcones de Bocagrande Hotel
Hotel Balcones de Bocagrande Cartagena
Hotel Balcones de Bocagrande Hotel Cartagena

Frequently asked questions

Does Hotel Balcones de Bocagrande offer free cancellation for a full refund?
Yes, Hotel Balcones de Bocagrande does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Balcones de Bocagrande?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Balcones de Bocagrande?
Sorry, there's no on-site parking at Hotel Balcones de Bocagrande.
What are the check-in and check-out times at Hotel Balcones de Bocagrande?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is 11 AM. Late check-out is available for a charge of COP 25000.
Is there an on-site casino at Hotel Balcones de Bocagrande?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (11-min walk) is nearby.
What is there to do at Hotel Balcones de Bocagrande and nearby?
Hotel Balcones de Bocagrande has a garden.
Are there restaurants at or near Hotel Balcones de Bocagrande?
Yes, there's an on-site restaurant that offers sushi.
What's the area around Hotel Balcones de Bocagrande like?
Hotel Balcones de Bocagrande is located near Bocagrande Beach in Bocagrande, a short 6-minute walk from Plaza Bocagrande Commercial Center and 11 minutes' walk from Rio Cartagena Casino.

Hotel Balcones de Bocagrande Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Good

paola, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

The women who work here were very kind and helped us out even though we did not speak any Spanish, they were very friendly and accommodating and served delicious breakfast each morning. Definitely would recommend and would stay here again if ever in Cartagena again!
Abby, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

NIKOLAI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Que lugar más agradable para hospedaje! La atención la mejor que he tenido en años! La manager ser portó excelente con la familia, el desayuno buenísimo! Todo limpio.
Ambar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was great. Was exactly what was expected from this place at a great value.
4-night trip with friends
Verified Expedia guest review

8/10 Very good

manuel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in good location. Rooms are quite small but staff are very friendly and helpful.
5-night trip
Verified Expedia guest review

4/10 Fair

I was threated with being kicked out of the hotel for reporting it ae unsafe. Then, I was "permitted" to stay another night, but purposelyfully given townels littered with ants that have wings with my soap and other items for the day... which of course I immediately threw away and sealed the bathroom window I heard someone messing with as best as I could. The following morning, I awoke to approximately 8 of these flying ants in my room (with 2 in my boots) so I was able to get that day refunded, but my cousin paid the following 2 day in cash without informing me so I need that back while I find an acceptable hotel. (I've lived here 11 months and that has never happened during rain this year or 20 years ago, so that excuse doesn't cover it, or of course the towel.)
Erica, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Reasonable price and nice folks. The staff were easy to work with.
paul, 2-night trip
Verified Orbitz guest review

4/10 Fair

Location doesn't compensate for condition
Run down and tired with an electrical box hanging from a wire fully exposed 1 foot off the floor. Poor accessibility to guest rooms, unpaved walkways with gravel. Reception was swelteringly hot and incredibly cramped with room for no more than 3 people. Location was ideal but I would prefer to pay an extra $30/night to stay in an international hotel with full amenities and service.
1-night trip
Verified Expedia guest review

6/10 Good

It was ok. I had to wear a wrist band. Which was a very stupid. It is a hotel not a hospital.
Verified Hotels.com guest review

6/10 Good

Nearby parking and nicely kept charming hotel.
This is a decent place for the price. I'd say the A/C takes a long time to cool the room, but all else was adequate. Its not like they're charging an arm and a leg.
Verified Hotels.com guest review

6/10 Good

Nice old style home close to the beach
Good central place to go everywhere, staff is great and friendly. If you are an spoiled american that likes resort type vacation? this is not for you. If you just need a clean bed and clean bath for a very reasonable price then this place is great.
Verified Expedia guest review

6/10 Good

Overpriced motel quality
Overpriced based on peak season price surge. The room was clean, the staff was friendly and the breakfast was delicious but the place could use a new coat of paint. The location was fine, by the beach at bocagrande and 20 min walk from the old city. The biggest complaint we had was no hot water for showers... It got warm but there wasn't a way to control the temperature.
Verified Expedia guest review

6/10 Good

OK value for money basic but acceptable
Breakfast very basic. Doors and windows poor quality and need repair and that in ground floor. Otherwise hotel looks nice outside great area and clean enough.
Verified Hotels.com guest review

10/10 Exceptional

Great trip. An Excellent Hotel
This trip was excellent, the city is very nice. All it's beautifull. If you know the city, you will love forever
Verified Expedia guest review

4/10 Fair

Deceiving pictures and information abound !!.
The rooms are not as big as they appeared in the brochures. I am not an expert in Bedding, but I had the impression that I was resting on an Spring Box. The Air Conditioning lacks a lot of performance and mine leaked on top of my pillow the last two nights of my stay, so I had to move my bed away from the wall but that made it impossible to open the door forcing me to move my bed every time I had to leave the room and leave the leak to soak up my pillow,( they provide enough pillows to be able to keep one dry, at least.). If you are lucky, the Maid will not shot your AC off when she had finished cleaning your room, do you remember I told you the system is not very effecient ?. Make your own conclusion !!. Good luck with the WiFi !!. I hope you do not need the modern ways of communication, there is not phones in the rooms. so if you need for some friends to contact you and your High Tech Mobile Phone does not operate properly with their Country Systems and Networks, be prepare to spend a lot of time at the front desk using their land line but remember there is not any Air Conditioning on that part of the facilities, either !!. The staff is nice, but when you tell them that something is not O.K. their answer is usually unrelated and I was waiting for a word of remorse or an apology of some kind, but it never came or was offered !!. The breakfast they provide, included in the price of the room, is decent and was a nice touch. For the price I paid, I had to say it was So So !!.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Simple but adequate, very friendly staff
Our stay was very pleasant. The hotel is simple, but adequate. A little rough around the edges, but with a charming colonial feel. The staff were extremely pleasant, accommodating, and helpful. Would stay here again.
Verified Hotels.com guest review

10/10 Exceptional

Cartagena, Colombia
The reservation desk where the nicest people!!!! I enjoyed staying at this comfortable hotel and recommended my friends to stay there are well. Will definitely stay there again if I travel back to Cartagena.
Verified Hotels.com guest review

2/10 Poor

Run down hotel
We were very disappointed in this hotel. The pictures must have been taken quite a while ago. It is a run down hotel that needs immediate attention. There were broken & missing tiles in the lounge area as well as a couple of steps. We had paid for a week. We talked to management about our feelings of not wanting to stay there. They offered us a better room on the 2nd floor. We were unable to take this room as I had recently had a knee replacement. Due to this they did give us a refund. That is the only good thing about this hotel. They do have excellent staff.
Verified Expedia guest review

10/10 Exceptional

Super staff made my day
Arrived early with a full backpack. The staff not only prepared my room but arranged for breakfast. Didn't expect such great service on such short notice but everyone went out of their way to make sure my stay was comfortable.
Verified Expedia guest review

2/10 Poor

Bad hotel
We had a horrible experience. Our room had no hot water, no shower nozzle, yes, water (cold) came out of wall like out of a garden hose....no wifi...rodent fesces.....odor in room...pillows like marshmellows....waiter made face when we asked for 3rd cup of coffee
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

8/10 Very good

Lorena, 2-night trip
Verified Hotels.com guest review