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Caravan Serai

4.0 star property
Palmeraie guesthouse with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caravan Serai

Outdoor pool, pool umbrellas, pool loungers
Suite (Private Swimming Pool )
Superior Suite, 1 Bedroom | In-room dining
Triple Room | In-room dining
TV, DVD player

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Spa
    Spa
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NZ$177
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
TV
Bidet
Bathrobes
Designer toiletries
Private bathroom
Shower/bath combination
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Combined shower/bathtub, designer toiletries, hair dryer, dressing gowns

Suite

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Designer toiletries
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

In-room safe, soundproofing, free WiFi

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Designer toiletries
Private bathroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Bidet
Bathrobes
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Private Swimming Pool )

Suite (Private Swimming Pool )

Suite (Private Swimming Pool )

Highlights

Soundproofed
Fireplace
Private pool
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Bidet
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Riad Las Palmeras Guest House, Marrakech

Pool
Free breakfast
Pet-friendly
Free parking
8.6 out of 10, Excellent, (32)
The price is NZ$121
includes taxes & fees
7 Dec - 8 Dec
Riad Las Palmeras Guest House, Marrakech
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About the area

Map
264, Ouled Ben Rahmoune, Marrakech, 40000

What's nearby

  • Palmeraie Palace Golf - 8 min drive - 5.8 km
  • Le Grand Casino de la Mamounia - 10 min drive - 8.6 km
  • Majorelle Garden - 12 min drive - 9.8 km
  • Le Jardin Secret - 15 min drive - 12.1 km
  • Jemaa el-Fnaa - 15 min drive - 12.7 km

Getting around

  • Marrakech (RAK-Menara) - 33 min drive
  • Marrakech Central Station - 24 min drive
  • Sidi Bou Othmane Station - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Les Terrasses De Café - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Oasis Café Tafernaout - ‬7 min drive
  • ‪Shawarma Al Agha - ‬9 min drive
  • ‪Chez Ali - ‬9 min drive

About this property

Caravan Serai

Caravan Serai features a rooftop terrace and puts you within a 15-minute drive of Majorelle Garden and Avenue Mohamed VI. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or manicures and pedicures. An outdoor pool, a poolside bar and a snack bar/deli are other highlights.

Languages

Arabic, English, French, Spanish

At a glance

Hotel size

  • 17 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • On-site parking is limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service
  • Snack bar/deli

What to do

  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Smooth flooring in room

Room amenities

Be entertained

  • DVD player
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include body wraps, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.49 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one way)

Children & extra beds

  • Cots/infant beds are available for EUR 25.0 per stay
  • Rollaway beds are available for EUR 25.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Caravan Serai House Marrakech
Caravan Serai Marrakech
Caravan Serai
Caravan Serai Guesthouse Marrakech
Caravan Serai Guesthouse
Caravan Serai Marrakech
Caravan Serai Guesthouse
Caravan Serai Guesthouse Marrakech

Frequently asked questions

Does Caravan Serai offer free cancellation for a full refund?
Yes, Caravan Serai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Caravan Serai?
Yes, there's an outdoor pool.
Are pets allowed at Caravan Serai?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Caravan Serai?
Yes, there's free self and extended parking. Parking spaces may be limited.
Is an airport shuttle service offered by Caravan Serai?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one way.
What are the check-in and check-out times at Caravan Serai?
Check-in start time: noon; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Caravan Serai?
No, this guest house doesn't have a casino, but Le Grand Casino de la Mamounia (10-min drive) and Casino de Marrakech (14-min drive) are both nearby.
What is there to do at Caravan Serai and nearby?
Have fun with nearby activities such as hiking and windsurfing, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Caravan Serai also has a Turkish bath and a garden.
Are there restaurants at or near Caravan Serai?
Yes, there's an on-site restaurant that offers local cuisine.

Caravan Serai Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

A lovely retreat. A great place to center yourself. I absolutely enjoyed my stay. Only one piece of advice to those considering this hotel. If you are planning to take advantage of spa treatments, I would call them in advance to make sure the spa will be open during your stay. I found that the hours were not always consistent with several hotels in Morocco. Enjoy!!
Ellen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

CARLY JANE, 3-night trip
Verified Expedia guest review

6/10 Good

I will always have a soft spot for Carsvansersie
We have long loved caravanserie So charming - lovely pool Gorgeous architecture- not posh but delightful - staff still lovely However - the food used to be quite good Not so now And the interiors of the shared spaces a little shabby
catherine hughes, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful stunning relaxing tranquil hotel to stay
5-night trip
Verified Expedia guest review

10/10 Exceptional

A hidden gem in Marrakesh
We were recommended to this hotel by a friend who has stayed here before. It’s a special boutique house with traditional Moroccan architecture features, away from the chaos in downtown Marrakesh. We loved our room with a private pool - it was beautiful, peaceful and quiet. If you want to go into the old town Médina, it’s about 25 mins drive and the hotel has free shuttle bus at 10am and 6pm. Definitely a place to come back if we visit Marrakesh again.
Alicia, 3-night trip
Verified Expedia guest review

2/10 Poor

This is a motel period
Extremely disappointing Motel, not sure how they manage to get stars for this dump. For one you have to drive on an extremely bad dirt road. You have to cross the village's streets with open sewers into the middle of those streets. The motel is on the edge of a cliff with a dirt parking space in front of the Motel that fits 4 or 5 vehicles. The motel inside is extremely dusty and not well maintained. The room were rather furnaces. Although equipped with A/C, the A/C was very inefficient because the Windows and doors as well as their frames were not air tight and the AC units were small for the space they were supposed to cool off. The beds and the mattresses were of an extremely poor quality. They still use the spring mattresses and the spring beds of 1970's. Forget about a restful night for many reasons: too hot to sleep, bad mattress and bed, and when finally you started getting a wink at 4:00 am, the call for payer over a blaring old speaker will for sure spring you out of bed. The facility is designed to imulate an ancient village Riad, however they seem to have confused antiques for junk. Many items such as tables, doors and windows are an absolute junk, but they try to pass them for antique. The breakfast was very generous if you don't mind the hoards of flies that you know for sure they had their previous meals from the street's sewers.
Verified Expedia guest review

10/10 Exceptional

An Oasis in the Desert
Our stay was wonderful from start to finish. The staff were multi-lingual which made it easy to communicate. They were willing to help us set up a camel trek,shuttle us daily into the marketplace in the centre of Marrakesh and give us advice on how to handle ourselves when haggling for things in the market. We were even shuttled to a Moroccan Fantasy show one evening, which displayed the legend and folklore of this enchanted place through music and equestrian expertise. On Wednesday we explored the local village's weekly souk. This was an amazing experience, but we would not have done it without the escort of a staff member from the hotel. They made it a wonderful and exciting experience for us. (A HUGE THANK YOU TO ALI the hotel manager!) The hotel was clean and beautiful. Every evening the pool was lit by candle light. The gardens were beautiful both in the night and the day! The bed was very comfortable. We enjoyed a private suite with a private pool (room number 1) and I highly recommend it if you are able to secure that particular room. It was worth every penny! We have already recommended this hotel to our friends, including a random stranger on the plane on our return trip. If you choose this hotel, you will not be sorry. Do be aware of the difficulty in driving back to the hotel if you are renting a car. The roads are really rough dirt roads. I would recommend using the hotel shuttle service for everything. Free shuttle to the market, low cost otherwise.
Verified Expedia guest review

8/10 Very good

Family Vacation
The hotel is fantastic, but the neighbourhood is not very nice. It is very difficult to find the hotel and at the end we ended up renting a car in order to drive into Marrakech. There is a bus service that is offered but we preferred to not depend on the bus schedule. We really enjoyed our stay and hope that the hotel will be able to have the road paved and better signs put up.
Verified Hotels.com guest review

10/10 Exceptional

A very relaxing weeks holiday
The positioning of the Hotel isn't fantastic, but to be honest once you enter the front door there is very little reason to leave the Hotel, they have everything you need there and the whole ambiance and overwhelmingly friendly staff means that you don't want to go anywhere else. The reason I went to Marrakesh was to relax after a very exhausting year and that is exactly what I did, from relaxing by the pool or in the gardens, to some of the best massages I have ever had, after just one week I was completely relaxed Mohammed the Operations Director could not do enough to help me during my stay, he arranged Mountain Bikes to be delivered to the Hotel, trips to the Atlas Mountains including a guide, bookings in some of the best restaurants, nothing was too much trouble
Verified Expedia guest review

8/10 Very good

nice winter getaway
very pleasant stay at this great retreat just outside marrakech centre. friendly staff, delicious meals and a great shuttle service to make getting in and out of the busy souks easy
Verified Hotels.com guest review

8/10 Very good

hubert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Très bon weekend à refaire piscine privée parfait
Vincent, 2-night romance trip
Verified Ebookers guest review

8/10 Very good

Un peu compliqué à s’y rendre et à trouver l’établissement mais l’endroit est vraiment sympa et relaxant. Très beau cadre
1-night family trip
Verified Expedia guest review

8/10 Very good

Cadre parfait pour séjour au calme et en famille
Séjour reposant dans un cadre agréable. Il y a toujours des améliorations possible, notamment concernant la connexion wifi et les chaînes satellites qui sont pour la plupart inaccessibles. Pour le reste, très belle maison, chambre spacieuse et bien aménagée, espaces communs accueillants. Pour les amis des chats vous serez comblés (il y a aussi des tortues) Petit déjeuner agréable (local, frais, bon et complet) A noter que l’hôtel est assez isolé, obligation d’être véhiculé si on veut se balader.
moea, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Calm place for relax but has many handicap
All staffs are professional and kind, calm place for relax, well maintained with classical decoration. bit Far from city(off road, nothing near to hotel), too many insect(ant), no wifi in the room (we were biggest room), private swimming pool is dirty(we couldnt swim in there even our purpose was that)
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Prachtige en ruime kamers, iedere kamer heeft ook een terras. Personeel is top, wij reisden met ons eenjarig zoontje, alles wat je vroeg kon geregeld worden. Shuttleservice erg handig. Menukaart kan wat meer variatie gebruiken, wellness was teleurstellend.
5-night trip
Verified Expedia guest review

10/10 Exceptional

Tolles hotel mit viel flair, ist so wunderychön dass man nur staunt. Leider weit ausserhalb...man muss alles im hotel konsumieren, man kan in def näheren umgebkng nichts kaufen.Es wird ein kostenloser transport in die medina angeboten.
3-night trip
Verified Expedia guest review

10/10 Exceptional

A fabulous, quiet, boutique hotel away from the bustle of the city but close enough to be in the centre of town within 30 mins. The food was excellent. The rooms are fabulous. And the treatment in the Hamman just what I needed to recharge the batteries. Its my 3rd trip in 18 years and I will be going back!
Deb, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hyggeligt autentisk hotel
Vi havde en fantastisk ferie på dette meget autentiske og anderledes hotel. Lå tilpas langt uden for storbyens larm og vi havde mulighed for at komme helt ned i tempo. De mange terrasser rundt omkring på hotellet gjorde det muligt altid at finde en plet med sol. Personalet var ualmindelige søde og gæstfrie og spurgte hele tiden, om vi manglede noget. Absolut et sted vi vil anbefale, hvis man er til ro og hyggelig atmosfære. Kommer gerne selv igen.
Lone, 6-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

Enttäuschend
Wunderschönes historisches Gebäude aber alles andere leider sehr enttäuschend. Die Räumlichkeiten sind mit geschmackloser sexistischer und Gewalt verherrlichender "Kunst" dekoriert.Das Essen hat die Qualität eines Essens im Flugzeug, kostet aber so viel, wie ein Essen im marokkanischen Luxusrestaurant. Hier versucht offensichtlich jemand maximalen Gewinn bei minimalem Aufwand zu erzielen. Die Stimmung unter den Gästen ist entsprechend. Die Angestellten sind nett und freundlich, können die Misswirtschaft der Hotel Führung aber nicht ausgleichen. Darüber hinaus liegt das Hotel extrem weit außerhalb von Marrakesch (15 km) und im direkten Umfeld ist wirklich nichts interessantes oder schönes zu erblicken. Die Bewohner der umliegenden Häuser sind eher ablehnend, so dass man keine Freude daran hat, sich außerhalb der Anlage aufzuhalten. Ohne Auto geht gar nichts.
Regina, 1-night trip
Verified Expedia guest review

2/10 Poor

Hebben het hotel vroegtijdig verlaten wegens slechte service! Echt spijtig want ze kunnen hier een juweeltje van maken!
3-night trip
Verified Expedia guest review

6/10 Good

hotel accueillant mais manque de moyens
personnel très chaleureux et souriant, qui fera tout pour que l'on passe un bon séjour. en revanche, le nouveau manager est nul: manque d'approvisionnement plus de quoio préparer le ptit dej par exemple), le personnel lui fait son meximum. chambre très agréable, grande et literie confortable
claire, 5-night trip
Verified Expedia guest review

8/10 Very good

Séjour Caravane Serai
Séjour calme , le personnel est très sympas. Les chambres sont propres. Le lieu vous dépayse complètement. Seule benole, la nourriture ( de mauvais qualité et prix très élevé). Et attendez vous a avoir des taxes surprises à la fin de votre séjour.
5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Hübsches Hotel in traditionellem marokk. Stil
Wir haben uns sehr wohlgefühlt und in der netten, ruhigen Atmosphäre gut entspannt. Schöner Pool, leckeres Essen, zuvorkommendes Personal und guter Service.
Verified Expedia guest review