6/10 Good
18 December 2024
Reasonable stay
Having stayed at the Four Seasons Bahrain a number of times we were excited to go back. Unfortunately this time it didn’t meet the standards we had come to expect. We were given wrong information at check in regarding the national day fireworks…just a mistake but a taste of things to come. The next night we had a male member of staff ring the doorbell 3 times after 6pm to tell us that there was a “new policy” regarding the mini bar and that he needed to take some of the alcohol. We don’t drink so no issue with removing the alcohol but we were left confused…we were not informed what was going on and the whole exchange felt off and wrong. When I called the front desk they agreed and tried their best to resolve it but knew nothing about a “new policy”. Generally the all male staff of cleaners, waiters etc give the wrong vibe for a hotel of this standard and price point and after this strange encounter I didn't feel very comfortable.
Michael
Michael, 3-night trip
Verified Hotels.com guest review