Residence Inn Marriott New York Downtown Manhattan/WTC Area, New York, United States of America

I love to go back this fall.

Very nice hotel, Friendly staff and breakfasts is great especially if you’re an early bird... if you’re not you’ll miss out on some good food

Very clean hotel

I like the fact that they text you after you check-in to see if everything is up to your standards. I had requested for a new coffee maker and one arrived in less than 15 minutes. I also appreciated that Netflix was available which makes it feel homier. The breakfast was great! I loved how they prepared their eggs--that style is my favorite! I tasted elderberry beverage for the first time too! It was quiet as well which was needed. The location of the hotel is great because you're near the main subway lines (A, C, etc.) and options for dinner were plentiful. I definitely know where I'm staying next year for the same conference.

A really good hotel. Well-run. The staff is friendly. I just wish the eggs were better at breakfast and that they weren't in such a hurry to shut down breakfast at 9:30.

Awesome service asked for a kettle no problem on day three asked for a toaster got it so made it easy for late night snacks or sleepy teenager not coming for breakfast Location awesome and room was quiet Definitely would go back

It’s a nice hotel in a great location. We didn’t get the suite that we booked but they refunded us the difference.

What a gem for the price! Great location, easy access to subways, breakfast was great! Plenty of room for 4(which was very hard to find). Clean and very nice inside. Looks new or newly remodeled. Staff was super friendly. We traveled in from JFK, out of Laguardia. Visited family upper west side 73rd, central park, did Statue of Liberty, Brooklyn bridge to west village. Times Square, Bryant Park, Trade Center Museum, 2 shows at Joyce Theater. All in four days. Had no issues covering all of Manhattan from this location mostly by taking the subway!

I was surprised by all the positive reviews. Best part is location. It’s next to battery park, subways, food places and shopping etc. it has free breakfast which was ok. The scrambled eggs were plasticky, bread was stale and the fruit was swimming in sugar. Best part was the coffee. Room never felt fully clean. There is a carpet and it never looked like it was vacuumed. Every night, my neighbors would smoke weed and that smell would wake me up. I complained and they said they would do something but nothing changed. It was not sanitary to breathe in that smoke all that and every night. Front desk staff and breakfast area staff were nice and helpful. Another bonus is he kitchenette in the room (no stove though) but yes a microwave, a large fridge and lots of dish ware and a dishwasher.

Staff was incredible. Everyone was incredibly polite and helpful. We felt very welcome and would certainly stay here again.