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Hotel HD Natales

3.0 star property
Natales hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel HD Natales

Outdoor rock climbing
Restaurant
Beach/ocean view
Doble vista mar
Front of property - evening/night

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Front desk safe
  • Self-serve laundry
  • Conference space
  • Meeting room
Feel at home
  • Children stay free
  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$195
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Doble vista mar

Doble vista mar

Doble vista mar

Highlights

Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
In-room safe
Daily housekeeping
  • 9 sq m
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Matrimonial

Matrimonial

Matrimonial

Highlights

Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
In-room safe
Daily housekeeping
  • 9 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Doble V. Campo

Doble V. Campo

Doble V. Campo

Highlights

Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

View from room

Twin Room

Highlights

Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
In-room safe
Daily housekeeping
  • 9 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Highlights

Rollaway/extra beds
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
In-room safe
Daily housekeeping
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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Interior detail

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Free breakfast
Free WiFi
9.4 out of 10, Exceptional, (3)
The price is NZ$228
includes taxes & fees
25 Nov - 26 Nov
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About the area

Map
Kilometro 4.5, Ruta 9N, Puerto Bories, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 5 min drive - 4.4 km
  • Cueva del Milodon - 5 min drive - 4.5 km
  • Mirador Cerro Dorotea - 5 min drive - 4.8 km
  • Puerto Natales Casino - 6 min drive - 5.1 km
  • Plaza de Armas - 6 min drive - 5.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Pizzeria Mesita Grande - ‬6 min drive
  • ‪Asador Patagónico - ‬6 min drive
  • ‪La Disquería Natales - ‬6 min drive
  • ‪Pizzeria Napoli - ‬6 min drive
  • ‪Cafe Kau - ‬5 min drive

About this property

Hotel HD Natales

Hotel HD Natales is only 3.2 mi (5.1 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 41 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Off-site

  • Area shuttle within 4.5 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Hiking/biking trails
  • Ecotours nearby

Working away

  • Meeting room
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Traditional architecture

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Home comfort

  • Heating (climate-controlled)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Cisne Cuello Negro Puerto Natales
Hotel Cisne Cuello Negro
Cisne Cuello Negro Puerto Natales
Cisne Cuello Negro
Hotel HD Natales Puerto Natales
HD Natales Puerto Natales
HD Natales
Hotel Cisne de Cuello Negro
Hotel HD Natales Hotel
Hotel HD Natales Natales
Hotel HD Natales Hotel Natales

Frequently asked questions

Does Hotel HD Natales offer free cancellation for a full refund?
Yes, Hotel HD Natales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel HD Natales?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel HD Natales?
Sorry, there's no on-site parking at Hotel HD Natales.
Is an airport shuttle service offered by Hotel HD Natales?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel HD Natales?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel HD Natales?
No, this hotel doesn't have a casino, but Puerto Natales Casino (6-min drive) is nearby.
What is there to do at Hotel HD Natales and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Hotel HD Natales also has a garden.
Are there restaurants at or near Hotel HD Natales?
Yes, there's an on-site restaurant.
What's the area around Hotel HD Natales like?
Hotel HD Natales is a short 6-minute drive from Puerto Natales (PNT-Teniente J. Gallardo) and 14 minutes' walk from Última Esperanza Fjord.

Hotel HD Natales Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

9.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff at the hotel were very friendly and helpful. Water service was interrupted one of the nights which was a great inconvenience after a long day to not be able to shower or even flush the toilet. The hotel is far from downtown and since is technically a different town taxis charge extra to/from this location. The view from the hotel Is beautiful but it isn’t a nice area to walk around.
Barbara, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Cleanliness and staff were friendly and helpful.
Shannon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place!
Beautiful location and really friendly and helpful staff. Would definitely recommend for any stay!
Daryl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quaint hotel with wonderful staff
The staff at this hotel was exceptional. Very kind. Very helpful. It’s an older hotel that could use some improvements. The beds were comfortable. We ate breakfast buffet and dinner. Both were good. Beautiful location. View of the Magellan channel. 5 minutes from airport. 20 minutes from town.
Bonnie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. As advertised. Could use a gym.
7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful setting with room having gorgeous view of the lake. Boutique type hotel with testaurant. While a couple of miles from town, location is quiet, setene and peaceful. Do not rxpect luxury but instead homy feeling and superb service. True story: when checking out, one of our suitcases was brought down by staff member. My husband proceeded to load the rest of our suitcases on our private transportation to Punta Arenas. However, at the airport, I noticed that this particular suitcase was missing and had not been put into the van. The trip from Puerto Natales to Punta Arenas was 2 1/2 hours, so there was no way of turning back. We anxiously called the hotel to explain. They were on it and told us that they had sent someone with our suitcase to the bus station thinking that we were taking the bus to the.airport. When I explained that we were already at the airport, they tried to assure me that they would bring the suitcase to us and if we had already left, the same person would deliver it to us at our hotel in Santiago. I was still anxious because they indicated that the gentleman bringing the suitcase would be getting to the airport at exactly the same time as our departure tome. As it turned out the gentleman texted me as I was boarding so I went to the end of the line. He hurried and got through other obstacles to get the me the suitcase. No money was accepted for all their efforts. We can never thank them enough for everything they did reflecting great customer service
4-night trip with friends
Verified Orbitz guest review

6/10 Good

The staff is very kind Dinner was ok It is far from downtown
Raquel, 1-night trip
Verified Expedia guest review

6/10 Good

The kindnes of all fue staff! Although the location is not the best, it is easy to take a cab downtown It is very interesting to visit the hotel and museum located walking distance
Raquel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a great experience, above all the most and more outstanding was the people working in the Hotel. They were excellent, caring and they treat me like a family. I was greatly impressed by the food service as well, great breakfast and when I arrived late from my tours they were always willing to serve me a hot meal even after hours as there are not many options to eat out in that area. They help me in giving me directions how to get around as I never been there before. I travel alone and all the help the gave me it was great to make my trip more enjoyable and less stressful. Thanks for everything !!
Julio, 4-night trip
Verified Expedia guest review

6/10 Good

Nice food and service. Old musty rooms
2-night family trip
Verified Hotels.com guest review

8/10 Very good

We were given an upgraded corner room at check in. We had to leave after a few hours due to Aerolenias Argentinas strike so we did not stay over night. The hotel seemed peacefull and clean and the lady assisting us was fantastic.
bruce, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great location to stop before going to the Torres del Paine, also can be used for daily trip (1.5 hrs). Staff was awesome and recommended local trekking to Lake Sophie to warm up.
2-night trip
Verified Expedia guest review

8/10 Very good

Decent base in Puerto Natales
Hotel is located in a quiet area somewhat outside the main town but reasonably close by off the main Route 9. Rooms and facilities are adequate though a bit dated. Nice buffet breakfast provided in the morning. The staff was very friendly and helpful.
Alan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Super Friendly!
Very peaceful. Amazingly helpful staff.
Verified Hotels.com guest review

8/10 Very good

Nice hotel with large common spaces. Far from town
Nice hotel with large common spaces and a sweet staff. Far from town and rommms are over heated.
Verified Expedia guest review

8/10 Very good

Don't be fooled by the Fawlty Towers look
Last minute booking and only hotel I could get without paying an outrageous fee. I wasn't expecting much (from the photos), but was pleasantly surprised. Food was excellent as well.
Verified Expedia guest review

6/10 Good

Decent hotel with friendly staff
Since I didn't have my own car, the out-of-the-way location definitely brought the stars down. Also, lack of wi-Fi in the room (only in lobby) was a disappointment
Verified Expedia guest review

8/10 Very good

Warm and Cozy
Property was a little difficult to find. Rooms/bathrooms were small and dated. Nice breakfast. Very friendly staff. Jorge was very friendly, welcoming and helpful in planning our trip into Torres del Paine.
Verified Hotels.com guest review

8/10 Very good

clean hotel with great customer service
We were impressed with personal involvement of owners in providing us service for tour arrangements,special dietary requirements.
Verified Hotels.com guest review

8/10 Very good

Great experience
This is a terrific price//value relationship. The location is beautiful and the staff is very helpful and friendly.
Verified Expedia guest review

6/10 Good

Helpful staff
Quiet location and very welcoming staff. Good choice for breakfast. Rooms are basic but comfortable, though showing their age.
Verified Expedia guest review

8/10 Very good

Super friendly and helpful staff. Hotel was nowhere near the town center, but just a quick cab ride away.
Verified Hotels.com guest review

8/10 Very good

Basic hotel, nice surroundings, nice building
The hotel might be likened a little to a basic ski lodge in many respects. The rooms were not luxurious, but perfectly adequate, the building was attractive from the outside, the service personnel were pleasant and helpful, and the location was good as long as a car was available. I was perfectly happy there. The price was very reasonable.
Verified Hotels.com guest review

10/10 Exceptional

Very good stay
It was very nice. Good breakfast, good service, kind and helpful staff.
Verified Hotels.com guest review

8/10 Very good

Hotel with friendly staffs
Very nice staff. Have restaurant within hotel and still service in late evening - this is great considering you finish day tour to Torres del Paine and still have big dinner.
MING SHAN, 2-night trip
Verified Hotels.com guest review