Enjoy your visit to Vernon with a stay at The Castle at Swan Lake. Guests can splash around at the seasonal outdoor pool or grab a bite to eat at the restaurant. A hot tub and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the pool and helpful staff.
Languages
English
At a glance
Hotel size
44 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Minimum Spring Break check-in age is 25
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Barbecue grills
Travelling with children
Children stay for free (see details)
Fence around the pool
Working away
Business centre
Meeting room
Computer station
Services
Front desk (limited hours)
Laundry facilities
Free newspapers in reception
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Garden
Picnic area
Terrace
Television in common areas
Seasonal outdoor pool
Arcade/games room
Hot tub
Banquet hall
Accessibility
Lift
13 steps to reach property
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
Balcony or patio
Fireplace
Freshen up
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
More
Weekly housekeeping
Access via exterior corridors
Fees & policies
Refundable deposits
Deposit: CAD 200 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 28.25 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon
Frequently asked questions
Does The Castle at Swan Lake offer free cancellation for a full refund?
Yes, The Castle at Swan Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Castle at Swan Lake?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Castle at Swan Lake?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of CAD 28.25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Castle at Swan Lake?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at The Castle at Swan Lake?
Check-in start time: 4 PM; check-in end time: 10:30 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at The Castle at Swan Lake and nearby?
The Castle at Swan Lake has a seasonal outdoor pool, 1 hot tub and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Castle at Swan Lake?
Yes, there's an on-site restaurant.
Does The Castle at Swan Lake have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does The Castle at Swan Lake have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Does The Castle at Swan Lake have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Castle at Swan Lake like?
The Castle at Swan Lake is a short 20-minute walk from Swan Lake and 7 minutes' walk from Splashdown Vernon. Travellers love the hotel's prime location.
The Castle at Swan Lake Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
6 January 2025
Oksana
Oksana, 3-night trip
Verified Hotels.com guest review
2/10 Poor
28 December 2024
Patricia
Patricia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Great place to stay in Kelowna …
The room was very spacious, clean and well maintained. Our room overlooked the lake which was really nice. All staff we encountered were super helpful and friendly.
Loved our stay here though the dining options were limited in the off season.
Anna
Anna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Very nice.
All was good but there should be grab bars in the shower.
Carl
Carl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Big room with full kitchen with dishes pots pans etc.
Super friendly, helpful staff
Very limited dining walking but can drive 10 mins and have a lot of options
Sabrina
Sabrina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Leslie
Leslie, 1-night trip
Verified Expedia guest review
8/10 Very good
13 October 2024
This is my first choice in Vernon.
Nick
Nick, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 October 2024
Lacey
Lacey, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Zeqin
Zeqin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 October 2024
We like the room so much we are going back for thanksgiving and cancelled our other reservation at another hotel
George
George, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Lovely facility, funny the castle in name was more like a faux castle! Overlooking the swan lake, over retail strip and fast road way
Pauline
Pauline, 2-night trip
Verified Expedia guest review
8/10 Very good
7 October 2024
Rooms were great and the view was awesome! Parking wasn't the best and a little hard to get luggage to suites.
Irene
Irene, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 October 2024
Easy to find on the main road, quiet, big rooms, comfortable bed, wonderful place to stay!
CARLA
CARLA, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
5 October 2024
Kathy
Kathy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 October 2024
Kids loved the pool! Nice big suites
Nicole
Nicole, 1-night family trip
Verified Expedia guest review
8/10 Very good
2 October 2024
The hotel is next to a busy highway and the traffic was loud. Too loud to enjoy the nice deck looking out at the lake. Front desk staff was awesome and helped us put air in our flat tire so we could get to a tire shop. Five stars for the staff.
Betsy
Betsy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 September 2024
Great dog friendly option near Vernon. Huge suites.
Troy
Troy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
We absolutely loved our stay! The large rooms with the living space made it very relaxing. We cannot wait to come back
Meaghan
Meaghan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
Kaylee
Kaylee, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
A very cozy hotel with nice big rooms.
The bed was extremely comfortable.
Roger
Roger, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
SILVANO
SILVANO, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
James
James, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Hotel was very clean and quiet. Staff was extremely friendly.