In Região Urbana Homogênea IX, Carlton Plaza Poços de Caldas offers a fun retreat for the whole family. Enjoy free full breakfast and regional cuisine at one of the two on-site restaurants. With an outdoor pool, playground, arcade/game room and sauna or steam room you're sure to find some rest and relaxation.
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033
What's nearby
Thermas Antonio Carlos - 2 min walk - 0.3 km
Pedro Sanches Square - 5 min walk - 0.5 km
Macacos Fountain - 7 min walk - 0.6 km
SESC Pocos de Caldas Community Center - 7 min walk - 0.6 km
Walter World Theme Park - 7 min drive - 5.4 km
Restaurants
McDonald's - 4 min walk
Porcaria & Choperia - 5 min walk
Pietro Casa do Chope - 6 min walk
Bigodera Chopp Bar - 5 min walk
Seguso Loja e Wine Bar - 5 min walk
About this property
Carlton Plaza Poços de Caldas
Carlton Plaza Poços de Caldas is a great choice for a stay in Poços de Caldas. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar and a sauna are other highlights. Fellow travellers love the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
120 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (BRL 40 per day)
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Playground
What to do
Pool table
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Arcade/games room
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar in shower
Roll-in shower
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Dining
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Self-parking costs BRL 40 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas
Frequently asked questions
Does Carlton Plaza Poços de Caldas offer free cancellation for a full refund?
Yes, Carlton Plaza Poços de Caldas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Carlton Plaza Poços de Caldas?
Yes, there's an outdoor pool.
Are pets allowed at Carlton Plaza Poços de Caldas?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Plaza Poços de Caldas?
Yes. Self-parking costs BRL 40 per day.
What are the check-in and check-out times at Carlton Plaza Poços de Caldas?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Carlton Plaza Poços de Caldas?
No, this hotel doesn't have a casino, but Palace Casino (6-min walk) is nearby.
What is there to do at Carlton Plaza Poços de Caldas and nearby?
Carlton Plaza Poços de Caldas has an outdoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Carlton Plaza Poços de Caldas?
Yes, there are 2 on-site restaurants, featuring Regional cuisine.
What's the area around Carlton Plaza Poços de Caldas like?
Carlton Plaza Poços de Caldas is a short 2-minute walk from Thermas Antonio Carlos and 5 minutes' walk from Pedro Sanches Square.
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Carlton Plaza Poços de Caldas Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
1 September 2024
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Cleide
Cleide, 2-night trip
10/10 Exceptional
29 August 2024
Beautiful hotel downtown Poços de Caldas
Nice hotel downtown Poços de Caldas
Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff .
The stuff is very nice and always try to help.
Sonia
Sonia, 4-night trip
10/10 Exceptional
4 January 2025
Nothing to declare
ANTONIO FLORENCIO DA
ANTONIO FLORENCIO DA, 3-night trip
10/10 Exceptional
8 October 2024
Tudo ok
Regis
Regis, 1-night trip
10/10 Exceptional
21 May 2024
Ok
Tudo ok
Regis
Regis, 1-night trip
10/10 Exceptional
13 April 2025
ELIANA
ELIANA, 3-night trip
10/10 Exceptional
13 April 2025
Giscard
Giscard, 1-night trip
10/10 Exceptional
13 April 2025
Manoel Jose
Manoel Jose, 1-night trip
10/10 Exceptional
9 April 2025
Luiz Carlos
Luiz Carlos, 1-night trip
8/10 Very good
8 April 2025
José Ricardo
José Ricardo, 1-night trip
8/10 Very good
8 April 2025
Nota 8,5
Hotel muito bem localizado no centro da cidade. Próximo de várias atrações turísticas. Dá para fazer muitas coisas a pé. Quarto amplo, cama de casal confortável. Falta de abajur e de cesto de lixo no quarto. Guarda roupas pequeno para duas pessoas e sem gavetas. Banheiro amplo e com boa ducha. Café da manhã repetitivo, bolos secos e sem variedade de salgados. Estacionamento R$ 40,00 por dia, do outro lado da rua e sem cobertura. Caríssimo. Porém, pelas pesquisas que fiz, praticamente todos os hotéis da região cobram esse mesmo valor. Deveria ser gratuito para hóspedes. Voltaria a me hospedar se retornasse à cidade pela localização e custoxbenefício. Esqueci de dizer, tem restaurante no hotel que oferece buffet no almoço e jantar por preço fixo, mas não experimentei nenhum dia para dar minha opinião.
Tânia
Tânia, 4-night trip
8/10 Very good
2 April 2025
José Carlos
José Carlos, 2-night trip
8/10 Very good
1 April 2025
Otima hospedagem
Alberto
Alberto, 1-night trip
10/10 Exceptional
31 March 2025
Kerson
Kerson, 1-night trip
10/10 Exceptional
31 March 2025
Nao posso dar 10 essa vez
Fico todo mês nesse hotel. Mas dessa vez o travesseiro estava sujo e haviam cabelos na cama e vestígios de outro hospede pelo chão.
Regis
Regis, 1-night trip
10/10 Exceptional
30 March 2025
Excelente!
Pela segunda vez me hospedo no Carlton Plaza e gostei demais. A volta à Poços de Caldas terá a preferência deste lugar. Todos os colaboradores de parabéns!
Luciano
Luciano, 2-night trip
10/10 Exceptional
30 March 2025
José Roberto
José Roberto, 2-night trip
8/10 Very good
29 March 2025
razoavel
sebastiao
sebastiao, 4-night trip
10/10 Exceptional
28 March 2025
Cristiano
Cristiano, 1-night trip
10/10 Exceptional
27 March 2025
Juliana
Juliana, 1-night trip
10/10 Exceptional
21 March 2025
Renato
Renato, 1-night trip
10/10 Exceptional
17 March 2025
DANIEL N
DANIEL N, 2-night trip
10/10 Exceptional
13 March 2025
Cleonice
Cleonice, 2-night trip
10/10 Exceptional
10 March 2025
Sem comentários.
Excelente. Nada a reclamar da equipe. A única sugestão que vou dar é em relação ao colchão. Se fossem de espuma e, não de molas, seria infinitamente melhor. Só isso.
Roberto
Roberto, 4-night trip
4/10 Fair
9 March 2025
Razoável, o hotel estava em reforma e não foi avisado,muito barulho mesmo, não conseguiamos descansar ,roupa de cama muito velha.