19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241
What's nearby
Sükhbaatar Square - 8 min walk - 0.7 km
National Academic Theatre of Opera and Ballet of Mongolia - 12 min walk - 1.0 km
National Museum of Mongolia - 13 min walk - 1.2 km
National University of Mongolia - 14 min walk - 1.3 km
Terelj National Park - 11 min drive - 6.3 km
Getting around
Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive
Ulaanbaatar Station - 13 min drive
Airport shuttle (surcharge)
Restaurants
Tom N Toms Shangrila - 1 min walk
Foody Lohas Cafe - 10 min walk
Millie's Cafe - 6 min walk
Takesan Miso Ramen - 3 min walk
Swiss Coffee Shop - 2 min walk
About this property
Shangri-La Ulaanbaatar
Shangri-La Ulaanbaatar is a great choice for a stay in Ulaanbaatar. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Park, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a sauna.
Check-in start time: noon; check-in end time: 6:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Free off-site parking nearby
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
4 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
24-hour room service
Travelling with children
Children's menu
What to do
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Conference centre (28449 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2015
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness centre
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
40-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
Free rollaway/extra bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Cafe Park – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Naadam – This bar specialises in Modern European cuisine and only serves dinner. Open daily.
Hutong – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
Lobby Lounge – This lobby lounge specialises in Fusion cuisine and only serves light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 10 for children
Airport shuttle service is offered for an extra charge of USD 45.00 per vehicle (return)
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar
Frequently asked questions
Does Shangri-La Ulaanbaatar offer free cancellation for a full refund?
Yes, Shangri-La Ulaanbaatar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Ulaanbaatar?
Yes, there's an indoor pool.
Are pets allowed at Shangri-La Ulaanbaatar?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Ulaanbaatar?
Yes, there's free self parking.
Is an airport shuttle service offered by Shangri-La Ulaanbaatar?
Yes, an airport shuttle is available. The charge is USD 45.00 per vehicle return.
What are the check-in and check-out times at Shangri-La Ulaanbaatar?
Check-in start time: noon; check-in end time: 6:00 AM. Check-out time is noon. Express check-out is available.
What is there to do at Shangri-La Ulaanbaatar and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Shangri-La Ulaanbaatar also has a steam room.
Are there restaurants at or near Shangri-La Ulaanbaatar?
Yes, there are 4 on-site restaurants, featuring international cuisine.
Does Shangri-La Ulaanbaatar have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri-La Ulaanbaatar like?
Shangri-La Ulaanbaatar is in Downtown Ulaanbaatar, a short 2-minute walk from Embassy of Japan and 6 minutes' walk from Ministry of Foreign Affairs.
Shangri-La Ulaanbaatar Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 November 2024
Eric
Eric, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2024
Nice hotel
Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Oggi
Oggi, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 December 2023
Ariun-Erdene
Ariun-Erdene, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2023
Ariun-Erdene
Ariun-Erdene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2023
The hotel staff was very accommodating and respected my vegan request.
Andrea
Andrea, 5-night business trip
Verified Expedia guest review
2/10 Poor
23 July 2023
Avoid at all cost
Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking).
Also had food poisoning and spent 2 days on hospital.
Carlos J
Carlos J, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2023
Beautiful hotel.
Lisa
Lisa, 1-night trip
Verified Expedia guest review
8/10 Very good
18 June 2023
david
david, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 January 2023
Seongyun
Seongyun, 3-night trip
Verified Expedia guest review
6/10 Good
12 November 2022
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Jay
Jay, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 June 2022
Enkhbold
Enkhbold, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 January 2022
Will stay again
Front desk staff is very friendly and helpful. Enjoyed the view from the room.
Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Yin Ki
Yin Ki, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 September 2021
Enkhjargal
Enkhjargal, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 August 2021
It was a comfortable stay. The only issue we faced was slow delivery of room service.
Kaori
Kaori, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 July 2020
The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good.
Some furniture need replacement (aging). Not enough channels on the cable TV.
I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Cesar
Cesar, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 January 2020
Troy
Troy, 7-night business trip
Verified Hotels.com guest review
6/10 Good
30 November 2019
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
20 September 2019
Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.
Verified traveller
7-night trip
Verified Orbitz guest review
10/10 Exceptional
29 August 2019
Verified traveller
1-night trip
Verified Ebookers guest review
10/10 Exceptional
16 August 2019
This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.
Verified traveller
1-night family trip
Verified Travelocity guest review
10/10 Exceptional
3 July 2019
Highly recommend it
Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.
Boldmaa
Boldmaa, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2019
The room is nice and very comfortable.
Furnitures not as tip top as other Shangri la hotels but definitely the best hotel in Ulaanbaator.
Staffs are very friendly and approachable. Thumbs up!