When you stay at Serenity Villa Hotel, you'll be in a great location, within a short 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Free perks include WiFi and continental breakfast daily between 7 AM and 10 AM. Also, Hanoi Old Town Night Market and Hanoi Opera House are a short five-minute drive away.
Languages
English, Vietnamese
At a glance
Hotel size
30 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 1 PM; check-in end time: midnight
Minimum check-in age – 16
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–10 AM
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Terrace
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 17.00 per vehicle (one way)
Children & extra beds
Rollaway beds are available for USD 15.0 per day
Policies
This property accepts credit cards and cash.
Also known as
Serenity Villa Hotel Hanoi
Serenity Villa Hotel
Serenity Villa Hanoi
Serenity Villa
Serenity Villa Hotel Hotel
Serenity Villa Hotel Hanoi
Serenity Villa Hotel Hotel Hanoi
Frequently asked questions
Does Serenity Villa Hotel offer free cancellation for a full refund?
Yes, Serenity Villa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Serenity Villa Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Serenity Villa Hotel?
Sorry, there's no on-site parking at Serenity Villa Hotel.
Is an airport shuttle service offered by Serenity Villa Hotel?
Yes, an airport shuttle is available. The charge is USD 17.00 per vehicle one way.
What are the check-in and check-out times at Serenity Villa Hotel?
Check-in start time: 1 PM; check-in end time: midnight. Check-out time is noon.
What's the area around Serenity Villa Hotel like?
Serenity Villa Hotel is a short 2-minute walk from St. Joseph's Cathedral of Hanoi and 8 minutes' walk from Hoan Kiem Lake.
Serenity Villa Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
7.8/10
Property conditions & facilities
Reviews
6/10 Good
8 October 2017
Nice location, needs a revamp!
Rooms need redecoration and the bathrooms need some TLC - everything is a bit tired and faded. The breakfast was excellent and the staff were very helpful!
Verified traveller
2-night romance trip
Verified Hotels.com guest review
8/10 Very good
3 May 2017
Quiet hotel clean in great location
I spent 3 nights in the hotel and it has been great. Perfectly located, the staff is very helpful and friendly. The room
was large, clean and with a comfortable bed. I would go back.
Verified traveller
Verified Expedia guest review
8/10 Very good
29 April 2017
Good peaceful hotel in great location
I stayed for three nights, the hotel is perfectly located in the old town. The staff is very helpful and friendly. Rooms are clean and the one I had on the 8th floor big. I would go back next time I visit.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
21 April 2017
Nice hotel in the old quarters.
We arrived in the evening and was informed about a guest who has not checked out of the room which we were supposed to stay and they were out of rooms for that night. However, they have arranged us to stay in their sister hotel for the night (which is more expensive) at their own expense and ferried us there & back the next day. They have also upgraded our room (free of charge) for the next 2 nights. Staffs are polite and helpful. Room is spacious, comfortable and clean.
Belle
Verified Expedia guest review
4/10 Fair
18 April 2017
Not what expected.
The location of the hotel was down a long alley. I booked 2 family rooms and 1 double. We were moved to another hotel because they overbooked and did not have all 3 rooms. We were moved back the next day. The rooms were not as seen on the website. One of the room had a horrible sewage smell that came from the bathroom. They could not move us because there were no more rooms available.
Van
Verified Expedia guest review
8/10 Very good
10 March 2017
Nice hotel with central locatiin
The staff were very helpful and polite.
Their English was good and they helped us booked tours, taxis etc.
One of the girls was lovely(sorry I can't remember her name) even walked us our onto the Main Street and waited with us to make sure we got in the taxi that doesn't over charge.
The only downfall, there was only one chair in our room which wasn't very comfortable.
kim
Verified Expedia guest review
6/10 Good
4 September 2016
Perfect place for the budget traveling couple
Room was in good condition and the bed was really comfortable. The staff were helpful as well with any questions. The breakfast was the best hotel breakfast I've had in Asia when the rooms are less than 100USD.
Patrick
Verified Hotels.com guest review
8/10 Very good
30 July 2016
Serenity villa
Very polite and helpful staff, walking distance to everything.
ashleigh
Verified Hotels.com guest review
10/10 Exceptional
29 March 2016
Great hotel in excellent location
Stayed in March 20166 - loved the location, room and staff;
Patricia
Verified Hotels.com guest review
10/10 Exceptional
17 March 2016
Vivement recommandé!
Accueil chaleureux et l'équipe de la réception veulent nous aider. Je recommande cet hôtel. Excellent rapport qualité-prix.
Pierre
Verified Expedia guest review
10/10 Exceptional
6 March 2016
Clare
Verified Hotels.com guest review
8/10 Very good
4 March 2016
Great stay - staff are friendly and went out of their way to make us comfortable. Great location right on the outskirts of the old city. Highly recommended.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
25 November 2015
Wonderful stay
The staff were superb and so helpful. We arrived at 5am and they found is a room to use and offered us breakfast until we could check in to our booked room. And no extra costs. So welcome after 12 hours on a train. We felt rested to face the day
Beverly
Verified Hotels.com guest review
10/10 Exceptional
5 October 2015
Good value high quality hotel
We loved the service of the friendly staff. Room was clean and quiet. Perfect location near restaurants and Hanoi main sights. Fair price for high quality hotel.
Jens
Verified Hotels.com guest review
10/10 Exceptional
19 September 2015
gavriel
Verified Hotels.com guest review
6/10 Good
12 April 2017
Situé pas loin de l'église.
Bien situé dans une impasse calme, pas d'accès de voiture. Il faut marcher un petit bout de chemin avec les valises. Nous avions une chambre sur la hauteur calme avec une belle vue sur HANOI. Mais la finition n'était pas terrible, beaucoup de lacunes pas présentables comme sur les photos... Mais bon, c'est passable !
SOSO
Verified Expedia guest review
8/10 Very good
23 March 2017
ideal um die Altstadt Hanoi's zu erkunden
-ideal um die Altstadt zu Fuß zu erkunden
-sehr freundliches und hilfsbereites Personal
-Tourbuchung ohne Probleme möglich
-die Abholung vom Flughafen Bahnhof hat super geklappt
Verified traveller
Verified Hotels.com guest review
4/10 Fair
23 March 2017
가격대비 추천하고 싶지 않은 호텔입니다.
가격대비 절대 추천하고 싶지 않은 호텔입니다.
첫날 오버부킹으로 동급의 다른곳에서 1박을 하게 되었고 다음날 체크인하는 불편함이 있었으며 체크인해보니 오히려 1박 했던곳 시설이 더 좋았으며,
위치는 주변 성요셉성당과 인접하여 편리,
식사는 생과일 쥬스와 별도 추가 메뉴만 그럭저럭이었음.
직원들은 대체로 친절하나 만족할 정도는 아니며, 청소는 매우 깨끗하게 하나 시설이 너무 노후하고 결정적으로 수압이 너무 낮아 불편했음.
주변 시당들은 평범하나 외국인 상대 가게여서 인지 가격대비 비싼편임.
절대 추천하고 싶지 않은 호텔입니다.
sungil
Verified Hotels.com guest review
8/10 Very good
15 February 2017
convenient
easy to go to the main attractions
nice staff
spacious rooms