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Mercure Nagano Matsushiro Resort & Spa

4.0 star property
Hotel with spa, near Matsushiro Castle

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Nagano Matsushiro Resort & Spa

Sauna, hot tub, hot springs/mineral springs
Classic Room, Multiple Beds, Mountain View (Japanese Style)
Lobby
Classic Room, Multiple Beds, Mountain View (Japanese Style)
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Onsen
  • Free parking
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Sauna
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Fridge
  • Television
  • Laundry facilities
  • Lift
  • Free self-parking
  • Free toiletries
The price is NZ$96
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Style)

Classic Room, Multiple Beds, Mountain View (Japanese Style)

Classic Room, Multiple Beds, Mountain View (Japanese Style)

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 7
  • 4 Single Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 5
  • 3 Single Beds

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Style)

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View (Japanese Style)

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 7
  • 2 Single Beds and 2 Single Futons

View all photos for Classic Room, Multiple Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 9
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215

What's nearby

  • Matsushiro Castle - 12 min walk
  • Nagano City Museum - 3 min drive
  • Nagano Olympic Stadium - 6 min drive
  • M-Wave Olympic Memorial Arena - 11 min drive
  • Zenko-ji Temple - 11 min drive

Getting around

  • Chikuma Obasute Station - 16 min drive
  • Nagano (QNG) - 27 min drive
  • Ueda Station - 31 min drive

Restaurants

  • ‪A-COOP ファーマーズ - ‬4 min drive
  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪蕪村篠ノ井店 - ‬2 min drive
  • ‪手打そば処横綱 - ‬3 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

Mercure Nagano Matsushiro Resort & Spa is a great choice for a stay in Nagano. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. Fellow travellers like the overall property condition.

All-inclusive

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Japanese

At a glance

Hotel size

  • 345 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 1 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

What to do

  • Hot springs
  • Fishing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

四季 – This buffet restaurant serves breakfast and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 to 3025 for adults and JPY 1815 to 2178 for children

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Frequently asked questions

Does Mercure Nagano Matsushiro Resort & Spa offer free cancellation for a full refund?
Yes, Mercure Nagano Matsushiro Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Nagano Matsushiro Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Nagano Matsushiro Resort & Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Mercure Nagano Matsushiro Resort & Spa?
Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is 11:00 AM.
What is there to do at Mercure Nagano Matsushiro Resort & Spa and nearby?
Have fun with nearby activities such as fishing and canoeing. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and make the most of other amenities such as a sauna.
Are there restaurants at or near Mercure Nagano Matsushiro Resort & Spa?
Yes, there's an on-site restaurant.
What's the area around Mercure Nagano Matsushiro Resort & Spa like?
Mercure Nagano Matsushiro Resort & Spa is a short 12-minute walk from Matsushiro Castle and 15 minutes' walk from Sanada House.

Mercure Nagano Matsushiro Resort & Spa Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Akira, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Choun Min, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Spacious room, comfortable bed, service is ok. Breakfast spread was great. Free parking available. Do take note that hotel charges ¥900 per room for bathing tax, apparently for usage of public bath (onsen), even though we did not use it at all during our 3 nights stay. Hotel staff explained that this bathing tax will be charged regardless of usage. This is not logic, in my point of view. Mecure management (being a big hotel chain) should look into a managing system to only charge this tax for rooms that used the public bath.
Stasia, 3-night trip
Verified Hotels.com guest review

6/10 Good

Needs lots of updates. Excellent staff.
Excellent staff can’t make up for elderly property. Far from station and you will need to order taxis to and from as the buses and hotel shuttle don’t run often. Non-smoking in name but still lingering smoke smell as nothing has been updated since the rooms were smoking. There was mildew on the shower curtains and central AC so you are unable to adjust the temperature in the room. It was very warm on the top floors.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yulita, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

朝食の順番待ち
７時前に椅子に座って待っていたが、席を案内する列は別の場所であり、かなり抜かされ割り込まれ不愉快だった。 順番札などがあればスムーズにいったはずです。
Michio, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nicole, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel. A bit dated, but it is fine.
Shlomi Shlomo, 1-night trip
Verified Expedia guest review

4/10 Fair

Tokiko, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice middle of the road hotel with great breakfast Buffett and public bathroom Parking is free and widely available
David, 1-night romance trip
Verified Expedia guest review

6/10 Good

tomie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

mitsuo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

TAKAHIRO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel is nice, but rooms are a bit old, it smells old... Need to renew the rooms. Breakfast is nice.
Shlomi Shlomo, 1-night family trip
Verified Expedia guest review

6/10 Good

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chandra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The area is truly breathtakingly beautiful
ezekiel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Wotif guest review

8/10 Very good

Room was big with nice view. Parking was easy and free of charge. However, the sofa was dirty, old and smelled bad. Toilet was also not clean. For some reason, bidet stopped working.
Shailesh, 1-night family trip
Verified Expedia guest review

6/10 Good

I
Tamara, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 1-night romance trip
Verified Expedia guest review

6/10 Good

Very nice buffet and the rooms were comfortable. Just a little too far from the station
Lisa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

kazuyoshi, 1-night trip
Verified Hotels.com guest review