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Kempinski Hotel Changsha

5.0 star property
Luxury hotel with indoor pool, connected to a shopping centre, near Helong Stadium

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Photo gallery for Kempinski Hotel Changsha

Exterior
Executive Suite, 1 King Bed, City View (Executive Suite)
Exterior
Lobby
1 bedroom, down duvets, minibar, in-room safe
Nestled near Helong Stadium, Kempinski Hotel Changsha offers a luxurious retreat with 4 on-site restaurants and an indoor pool. Unwind in the sauna or garden, and enjoy convenient amenities like free in-room WiFi, dry cleaning services, luggage storage, tour/ticket assistance concierge services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 24-hour front desk

Feel at home (6)

  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
The current price is NZ$180
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Executive Suite, 1 King Bed, City View (Presidential Suite)

Executive Suite, 1 King Bed, City View (Presidential Suite)

Executive Suite, 1 King Bed, City View (Presidential Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 256 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds (Executive Twin Room)

1 bedroom, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds (Executive Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed, City View (Superior King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive King Room)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Executive King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

1 bedroom, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds (Superior Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, City View (Deluxe King Room)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, City View (Deluxe King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Premier Twin Room)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds (Premier Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, City View (Executive Suite)

Executive Suite, 1 King Bed, City View (Executive Suite)

Executive Suite, 1 King Bed, City View (Executive Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View (Grand Deluxe Twin Room)

1 bedroom, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, City View (Grand Deluxe Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, City View (Deluxe Twin Room)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, City View (Deluxe Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, City View (Grand Deluxe Suite)

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 King Bed, City View (Grand Deluxe Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 86.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, City View (Diplomatic Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 132 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Premier King Room)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (Premier King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 2-bed Room

1 bedroom, down duvets, minibar, in-room safe

Superior 2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Diplomatic Suite

Lobby

Diplomatic Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, down duvets, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Size Room

1 bedroom, down duvets, minibar, in-room safe

Grand Deluxe King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Size Room

1 bedroom, down duvets, minibar, in-room safe

Premier King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

1 bedroom, down duvets, minibar, in-room safe

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Size Room

1 bedroom, down duvets, minibar, in-room safe

Grand Deluxe Twin Size Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Size Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Size Room

1 bedroom, down duvets, minibar, in-room safe

Premier Twin Size Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Size Room

1 bedroom, down duvets, minibar, in-room safe

Superior King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2-bed Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Deluxe Suite

1 bedroom, down duvets, minibar, in-room safe

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly Room

1 bedroom, down duvets, minibar, in-room safe

Family Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly Room (Double Bed)

1 bedroom, down duvets, minibar, in-room safe

Family Friendly Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Kaaaaat Themed Family Room

1 bedroom, down duvets, minibar, in-room safe

Kaaaaat Themed Family Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Kaaaaat Themed Family Suite

1 bedroom, down duvets, minibar, in-room safe

Kaaaaat Themed Family Suite

  • Sleeps 4
  • 1 Single Bunk Bed and 1 King Bed

View all photos for Detective MacFox Immerse Theme Kids Room

1 bedroom, down duvets, minibar, in-room safe

Detective MacFox Immerse Theme Kids Room

  • Sleeps 2
  • 1 Single Bed and 1 King Bed

View all photos for Detective MacFox Immerse Theme Kids Suite

1 bedroom, down duvets, minibar, in-room safe

Detective MacFox Immerse Theme Kids Suite

  • Sleeps 2
  • 1 Single Bed and 1 King Bed

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9.0 out of 10, Wonderful, 36 reviews
The price is NZ$216
includes taxes & fees
24 Mar - 25 Mar
Grand Hyatt Changsha
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About the area

Map
No.419, Shaoshan Middle Road, Yuhua District, Changsha, Hunan, 410007

What's nearby

  • Helong Stadium - 3 min drive - 3.0 km
  • Hunan University - 6 min drive - 6.2 km
  • Hongxing International Convention Center - 7 min drive - 7.8 km
  • Central South University - 7 min drive - 6.4 km
  • Hunan Provincial Museum - 8 min drive - 7.8 km

Getting around

  • Changsha (CSX-Huanghua Intl.) - 27 min drive
  • Changsha Railway Station - 13 min drive
  • Changsha South Station - 20 min drive

Restaurants

  • ‪忆口香龙虾 - ‬11 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪湖南金辉旅行社 - ‬5 min walk
  • ‪双泉龙茶楼 - ‬6 min walk
  • ‪怡清源 - ‬14 min walk

About this property

Kempinski Hotel Changsha

Bring the kids when you stay at Kempinski Hotel Changsha in Changsha and they can enjoy the free kids' club. Guests can take a dip in the indoor pool or grab a bite to eat at Elements Restaurant, which is one of 4 restaurants and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna.

Languages

Chinese (Mandarin), English
VISIBILITY

At a glance

Hotel size

    • 408 rooms
    • Arranged over 39 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • No on-site parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Free children's club

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Sauna
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
STAR_OUTLINE

Special features

Dining

Elements Restaurant – This buffet restaurant serves breakfast, brunch, lunch and dinner.
Qi Shun Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Kempi Deli – On-site delicatessen. Open daily.
Kempinski Brewery – On-site restaurant. Open daily.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: CNY 1000.00 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 158 for adults and CNY 79 for children

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kempinski Hotel Changsha
Kempinski Changsha
Kempinski Hotel Changsha Hotel
Kempinski Hotel Changsha Changsha
Kempinski Hotel Changsha Hotel Changsha

Frequently asked questions

Does Kempinski Hotel Changsha offer free cancellation for a full refund?

Yes, Kempinski Hotel Changsha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kempinski Hotel Changsha?

Yes, there's an indoor pool.

Are pets allowed at Kempinski Hotel Changsha?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Kempinski Hotel Changsha?

Sorry, there's no on-site parking at Kempinski Hotel Changsha.

What are the check-in and check-out times at Kempinski Hotel Changsha?

Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Kempinski Hotel Changsha and nearby?

Kempinski Hotel Changsha has an indoor pool and a sauna, as well as a fitness centre and a garden.

Are there restaurants at or near Kempinski Hotel Changsha?

Yes, there are 4 on-site restaurants, featuring Chinese cuisine.

Does Kempinski Hotel Changsha have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Kempinski Hotel Changsha like?

Kempinski Hotel Changsha puts you in Yuhua District, in the heart of Changsha. Popular attractions include Huangxing Walking Street, which is 3 minutes away by car.

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Kempinski Hotel Changsha Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.
STEPHEN, 3-night trip

10/10 Exceptional

Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
RAY, 4-night trip

10/10 Exceptional

Samuel, 3-night trip

10/10 Exceptional

8/10 Very good

WEN SHU, 1-night trip

10/10 Exceptional

Lida, 2-night trip

6/10 Good

Yutang, 2-night trip

6/10 Good

Yutang, 1-night trip

8/10 Very good

Komfortables und sauberes Hotel
Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.
Yves, 2-night trip

10/10 Exceptional

Definately suggested to all
Great place to stay. Will highly recommend.
Sarabjit, 1-night trip

10/10 Exceptional

良いです。
TOMOMI, 5-night trip

10/10 Exceptional

ISSACK, 4-night trip

10/10 Exceptional

Very happy with the front desk staff, they are very friendly and helpful
Tan, 1-night trip

10/10 Exceptional

客房/酒店整潔
Hoi Ming, 1-night trip

8/10 Very good

Pleasant Hotel for good price value
Pleasant stay for good price-value. A few restaurants within walking distance. Don't get a coffee at the lounge in the Kempinski Hotel as this is definitely overpriced. Probably the most expensive we ever had in the whole world... Also the breakfast buffet is large but the quality of food rather mediocre.
Lukas Martin, 1-night trip

8/10 Very good

トイレがウォッシュレットでなかったのが残念です。中国でも都市部の4星以上のホテルではウォッシュレットトイレが多くなっています。他はすべて満足がいき、コストパフォーマンスにも満足です。フロントのスタッフも十分、英語が通じます。
4-night trip

10/10 Exceptional

总体来说很不错，房间比较干净，位置离中心区略远，但是离火车南站比较近，但是早餐价格太贵了。
2-night trip

10/10 Exceptional

酒店位置优越，周边有大型购物商场。酒店设施一般，前台服务较热情。总体性价比可以。
JIN, 1-night trip

8/10 Very good

2-night trip

10/10 Exceptional

Xinyi, 2-night trip

4/10 Fair

The hotel does not match its brand name
I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional