Guests
All properties in Gramado, Rio Grande do Sul State, Brazil

Hotel Bertoluci

Family-friendly hotel in Carniel with restaurant and bar/lounge

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$81

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Honeymoon Suite - Bathroom
  • Honeymoon Suite - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 49.
1 / 49Hotel Front – Evening/Night
Av. das Hortênsias, 5532, Gramado, 32863-023, RS, Brazil
9.0.Superb.
See all 40 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 64 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Free children's club
    • Fitness center
    • Terrace

    For families

    • Playground on site
    • Children's club (free)
    • Private bathroom
    • Television
    • Free toiletries
    • Garden

    What’s around

    • In Carniel
    • Dreamland Wax Museum - 2 min walk
    • Harley Motor Show - 2 min walk
    • Super Carros - 9 min walk
    • Saint George Castle Medieval Museum - 15 min walk
    • Hollywood Dream Cars Museum - 16 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room
    • Deluxe Room
    • Standard Room
    • Honeymoon Suite
    • Deluxe Quadruple Room

    What’s around

    Landmarks

    • In Carniel
    • Dreamland Wax Museum - 2 min walk
    • Harley Motor Show - 2 min walk
    • Super Carros - 9 min walk
    • Saint George Castle Medieval Museum - 15 min walk
    • Hollywood Dream Cars Museum - 16 min walk
    • Canela Fashion Museum - 16 min walk
    • Steam World - 18 min walk
    • Perfume Museum - 21 min walk
    • Gramado Museum - Minerals and Precious Stones - 23 min walk
    • Orchids Park - 28 min walk

    Getting around

    • Salgado Filho Intl. Airport (POA) - 108 min drive
    • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 72 min drive
    map
    See on map
    Av. das Hortênsias, 5532, Gramado, 32863-023, RS, Brazil

    At a glance

    Hotel size

    • This hotel has 64 rooms

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club

    Pets

    • Pets allowed (dogs only)*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)

    Food and drink

    • Free buffet breakfast daily
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service

    Things to do

    • Fitness facilities
    • Playground on site
    • Billiards or pool table

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • Italian
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries

    Be entertained

    • 32-inch flat-screen TV
    • Digital TV channels

    Stay connected

    • Free WiFi
    • Phone

    More

    • Daily housekeeping

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • Tourism fee: BRL 2.55 per accommodation, per night

    A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

    Optional extras

    • Late check-in between noon and 1:30 PM can be arranged for an extra charge (amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
    • There is a service fee of 10 percent

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of BRL 95.00 per pet, per stay
    • Service animals exempt from fees

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards, mobile payments and cash.

    Also known as

    • Hotel Bertoluci Gramado
    • Hotel Bertoluci
    • Bertoluci Gramado
    • Hotel Bertoluci Gramado, Brazil
    • Hotel Bertoluci Hotel
    • Hotel Bertoluci Gramado
    • Hotel Bertoluci Hotel Gramado

    *See fees & policies for additional details or extra charges

    FAQs

    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, dogs are welcome. There's a charge of BRL 95.00 per pet, per stay. Service animals are exempt from fees.
    • You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Café Colonial Bela Vista - 2 (9-min walk), Restaurante La Caceria (2.6 mi), and Petit Brasil (2.8 mi).
    • Hotel Bertoluci has a fitness center and a garden.
    9.0.Superb.
    • 10.0.Exceptional

      Excelente

      Excelente hotel, aconchegante, atendimento muito humanizado e com muita presteza e cordialidade…

      4 night trip, Nov 3, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Experiência desagradável!

      Fiquei no hotel hospedado no feriado de 02 de novembro com minha família (2 adultos, 1 criança de 7 anos e outra de 3 anos). Hotel localizado praticamente na divisa de Gramado com Canela, meio longe do centro de Gramado mas como estávamos de carro não faz muita diferença para gente. O quarto é pequeno para uma família de 4 pessoas, só coube a gente pois minha filha ficou em um berço (não cabe 1 cama de casal e 2 de solteiro). Todos os dias as 5:30hs no amanhecer éramos acordados pois a cortina da janela não é blackout, deixando passar muito claridade (ninguém merece acordar as 5:30hs em plenas férias). A TV fica em um lugar alto péssimo para assistir além de ter uma imagem ruim. O frigobar do quarto parece ter uns 15 anos e faz um barulho de vez quando liga o motor que acorda quem está dormindo. A limpeza também deixou a desejar pois quando chegamos no quarto no primeiro dia tinha uma aranha morta no tapete. As toalhas são ásperas para se enxugar, nada confortável. O café da manhã é sempre o mesmo todo dia, não é ruim, mas também não deixou saudades, com exceção do bolo de chocolate que estava bom. O staff no geral é ok, mas tive um imprevisto que perdi a chave do hotel e cobraram R$155. Questionei o valor absurdo por uma chave e falaram que iam cobrar e pronto. Em Gramado existem muitas opções de acomodação e com certeza pelo valor que paguei poderia ter ficado em algo melhor. Não recomendo!

      Caio, 4 night family trip, Oct 29, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Boa Relação Custo/Benefício

      Atendimento da recepção e das atendentes do café da manhã, excelente, atentos aos protocolos da Covid19.Quarto amplo, camas confortáveis e excelente ducha no banho. Café da manha com bastante opções, fazem omeletes e café expresso na hora. Boa localização e bom custo/benefício. Apenas a TV do quarto achei alta de demais...mas nosso objetivo era passear...então não foi nenhum transtorno. O Ar condicionado achei um pouco barulhento. Na saída recebemos um "mimo" de boa viagem, dois copos de água e um pote de álcool em gel...adoramos a gentileza.

      Thelma, 3 night trip, Sep 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Atendimento ótimo, colaboradores educados.

      Cristiano, 5 night trip, Jul 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Agradável

      Local bastante agradável. Você se sente acolhido, tem a impressão que os local é um negócio de familia e você se sente chegando na casa de um parente distante. A muito não me sentia assim ao chegar em um bote. Estão de parabéns. Difícil formar esse sentimento de familia no corpo funcional

      Bruno, 1 night trip, Jun 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Muito bom

      Atendimento muito bom. Equipe e proprietários muito atenciosos e educados.

      Eduardo, 2 night trip with friends, Jun 4, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Ótimo Hotel

      Hotel bem localizado, com ótima higiene e café da manhã muito bom.

      Tiago, 3 night family trip, Jun 3, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Café da manhã muito simples , poucas opções de comidas

      Olivia, 3 night trip, Jun 3, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excelente !!! Td perfeito !!!

      José Pascoal, 3 night trip, Jun 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Ótimo hotel

      O pessoal é muito simpático e o hotel muito limpo.

      Diego, 1 night trip, May 1, 2021

      Verified Hotels.com guest review

    See all 40 reviews