37,39 et 41 Rue Derb Jamaa, Rue Riad Zitoun El Kdim, Marrakech, Médina, 40000
What's nearby
Jemaa el-Fnaa - 6 min walk - 0.6 km
Bahia Palace - 9 min walk - 0.8 km
El Badi Palace - 11 min walk - 1.0 km
Le Jardin Secret - 14 min walk - 1.2 km
Majorelle Garden - 5 min drive - 3.8 km
Getting around
Marrakech (RAK-Menara) - 13 min drive
Marrakech Central Station - 11 min drive
Airport shuttle (surcharge)
Train station pickup (surcharge)
Restaurants
Grand Terrasse Du Cafe Glacier - 5 min walk
Zeitoun Café - 6 min walk
Café de France - 6 min walk
Café Chez Chegrouni - 6 min walk
DarDar - 4 min walk
About this property
Riad Palais des Princesses
Riad Palais des Princesses is just 5 mi (8 km) from the airport and offers a shuttle (available 24 hours). You can take a dip in the indoor pool, then visit the spa to be pampered with sports massages, facials or reflexology. A bar/lounge, a hot tub and a terrace are other highlights at this luxurious riad. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
Arabic, English, French, Spanish
At a glance
Hotel size
29 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Bar/lounge
Room service
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in reception
Television in common areas
An indoor pool
Full-service spa
Hot tub
Lockers available
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Dressing gowns
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include sports massages, facials, body scrubs and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MAD 45.10 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately MAD 150 per person
Airport shuttle service is offered for an extra charge of MAD 165 per person
Train station pick-up service is offered for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Also known as
Riad Palais Princesses Marrakech
Riad Palais Princesses
Palais Princesses Marrakech
Palais Princesses
Riad Et Palais Des Princesses Hotel Marrakech
Palais Des Princesses
Riad Palais des Princesses Riad
Riad Palais des Princesses Marrakech
Riad Palais des Princesses Riad Marrakech
Frequently asked questions
Does Riad Palais des Princesses offer free cancellation for a full refund?
Yes, Riad Palais des Princesses does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Palais des Princesses?
Yes, there's an indoor pool.
Are pets allowed at Riad Palais des Princesses?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Riad Palais des Princesses?
Yes, an airport shuttle is available. The charge is MAD 165 per person.
What are the check-in and check-out times at Riad Palais des Princesses?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Riad Palais des Princesses?
No, this riad doesn't have a casino, but Le Grand Casino de la Mamounia (6-min drive) and Casino de Marrakech (10-min drive) are both nearby.
What is there to do at Riad Palais des Princesses and nearby?
Riad Palais des Princesses has a spa and an indoor pool, as well as a Turkish bath and a garden.
What's the area around Riad Palais des Princesses like?
Riad Palais des Princesses is a short 6-minute walk from Jemaa el-Fnaa and 7 minutes' walk from Souk of the Medina.
Riad Palais des Princesses Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 December 2024
The hotel was wonderful and relaxing after our two weeks in Morocco. We visited the spa for massages and facials which were great. The location was good from the main square and soils as well as other restaurants and sites. The breakfast had a lot of variety and good food. Sino, at the front desk, was extremely helpful and patient with our questions. He went above and beyond to make sure it was a great stay. I definitely recommend this hotel for your time in Marrakech.
Courtney
Courtney, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Nice place!
Very nice place to stay! The staff is really friendly and helpful. The room was very clean and confortable.
rebecca
rebecca, 3-night trip
Verified Hotels.com guest review
8/10 Very good
3 November 2024
The Riad is pretty. The rooms for sharing are small. The staff was excellent and helpful. The restaurant was not open on at least three of the four nights we were there and there is no bar. The spa treatments were great. The rooftop area was nice. You need to be able to do a lot of stairs.
Shannon
Shannon, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Marakesh
Highly recommend staying here... staff were very friendly & helpful (nothing was too much trouble)... Central location. Would definitely stay again.
Alan
Alan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Delightful Hotel in the old Medina
Riad Palais des Princesses is a lovely hotel. Highbend 4* by European standards. Very comfortable and beautifully decorated.
Down an alley in the old town you need to hire a porter to take you from the taxi drop off to the hotel.
The hotel consists of a number of old Riads joined together - lots of stairs and low door ways. Delightful but difficult if you cannot manage stairs well.
Only 5 mins walk from the main square its very central. Really safe to walk around.
Mr Philip
Mr Philip, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
After booking my stay, I emailed the property about a concern i had about arriving at the Riad, I also phoned to make confirmation. Malek was very responsive and reassuring.
Upon my arrival I was met with kindness and respect, all the staff were friendly and greeted me every time I saw them.
Simon was very informative and super kind, he always made sure I was well and had everything I needed. At one pount in my trip I became unwell, and he got chef to bring me tea and offered me medicine very concerned.
The Riad is elegant in Moroccan charms, with many original features, the room was comfortable and spacious (Dalia) and daily breakfasts was a varied selection of delights.
All the staff were very accomodating, and kind. I loved my time at Princessess, and if I returned to Merrakech I would definitely re-book.
Super hospitality. THANK YOU
Katja
Katja, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Super friendly hospitality very unique we just love. Thank you Rachid, abdelMalak, and everyone. Food and restaurant were just superb
Ismail
Ismail, 1-night family trip
Verified Expedia guest review
2/10 Poor
4 September 2024
It was unsafe
Manav
Manav, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Very unique property, like a fairytale setting. Lovely rooms and nice small pool that was a very welcome retreat from the heat of the day. Although the pool was small we were lucky in that it never got crowded, just us four and the odd otherperson or two popping in.
Rooftop was great too, v very comfortable loungers and quiet. Fly free. Nice breakfast. Staff were excellent. Great location near to the main Jamaa el Fanaa square , 3 minute walk. Would definitely return.
Peter A
Peter A, 2-night family trip
Verified Expedia guest review
2/10 Poor
24 August 2024
Arrived in the evening
Easy check in
Within a short time of arrival the electrics started flickering and whilst in the shower all the lights went off…pitch black and unable to properly navigate around. Went to complain and the maintenance person came and you could see sparks flying from the fuse box, they said it was safe but the lights still kept flickering. Didn’t feel it was safe to plug anything in to charge. No apologies by the staff and no compliments for the inconvenience or acknowledgement of my concern
The room itself was nice however the ac was poor and our room was situated on the roof - even with my experience of hot climates I was not prepared for the room temperature
The fridge didn’t keep cold and no refill of the complimentary water on the second day
The room and hotel was decorated lovely and the plunge pool was a welcome treat. The offer airport runs but found this was more expensive than getting a taxi outside. Located close to the main square and easy to navigate but needed Google maps to get us there the first night
If you have mobility issues this will not be the place for you as it has a lot of narrow and uneven stairs with no proper hand rails
Was disappointed by the service especially and didn’t get any of the perks of being a hotels.com vip
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 August 2024
Absolutely incredible staff. The riad is also very beautifully maintained. I'd live to return one day.
Michael
Michael, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
The riad felt like a museum, very nice historic interiors in the room as well as in public areas. Breakfast was amazing with plenty of options, including vegetarian, and varied every day. The staff were welcoming and attentive, which made want to come back to this hotel again. Thank you!
Alexey
Alexey, 3-night trip
Verified Expedia guest review
8/10 Very good
30 June 2024
Lovely staff, would go out of their way to help. They did threw a lovely birthday surprise for a friend traveling with us.
One of the single rooms on the ground floor didn't have a window which felt a bit claustrophobic at night.
Some of the rooms were a bit dusty.
Breakfast was ok. The morroccan breads were nice as was the goats cheese and honey.
Central Riad, had a welcome smell of orange blossom as we arrived was very welcoming.
Saadia
Saadia, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Sunjay
Sunjay, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2024
James
James, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
Kris
Kris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 June 2024
Beautiful property. Amazing and friendly staff that go above and beyond
Ulyana
Ulyana, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Amany
Amany, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
9 June 2024
Beautiful property. Wonderful staff
Marco
Marco, 2-night romance trip
Verified Expedia guest review
8/10 Very good
8 June 2024
This is a beautiful Riad near the busy square, with lots of shops and restaurants nearby. Best thing was coming back from a busy, noise street to this hidden, peaceful place.
Service at reception was good and attentive. Maybe improve on replying emails&mensagens more promptly. Food was very good, and team very friendly and helpful.
We had a lovely day at the hammam.
Overall I fully recommend Palais des Princesses.
Maria do Carmo
Maria do Carmo, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Beautiful place
This hotel was so lovely! True feeling of Moroccan beauty. I felt like a princess staying there. Service was a Top-notch! Chef Hennana was so wonderful and beyond accommodating with my dietary restrictions. Made me an amazing Moroccan dish that I will always remember.
Ekaterina
Ekaterina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 May 2024
Very elegant design.
Wide variety of breakfast options.
Tasty food.
Helpul staff.
Very clean.
Warm pool.
No issues, very much happy with our stay and highly recommended.
Michele
Michele, 2-night trip with friends
Verified Expedia guest review
6/10 Good
30 May 2024
Property is located right in the Medina and very convenient for exploring old town. But because it’s in the Medina the taxi can’t pull right up to it and so you have to drag your luggage through the Medina. Service is a bit haphazard and there are no elevators which can be challenging for older guests or guests with knee problems. Beautiful property though