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Banyan Tree Puebla

5.0 star property
Luxury hotel with spa, near Zócalo de Puebla

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Photo gallery for Banyan Tree Puebla

Exterior
Lobby
Serenity Suite
Serenity Suite | View from room
Interior
In the heart of Puebla Historic Center, Banyan Tree Puebla offers a serene oasis with its rooftop terrace, garden, and outdoor pool. Treat yourself to rejuvenating spa treatments or indulge in Thai cuisine at one of three on-site restaurants. Guests praise the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Parking available
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is NZ$309
includes taxes & fees
3 Jun - 4 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Urban Bliss

Premium bedding, pillow-top beds, minibar, in-room safe

Urban Bliss

Highlights

Air conditioning
Heating
Dining table
TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Suite

Bliss Suite

Bliss Suite

Highlights

Air conditioning
Heating
Dining table
TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • City view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite

Serenity Suite

Serenity Suite

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Premium bedding
Separate bedroom
  • City view
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Room Double

Urban Room Double

Urban Room Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Premium bedding
Blackout curtains
Pillow-top bed
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Harmony Suite

Harmony Suite

Harmony Suite

Highlights

Separate dining area
Air conditioning
Heating
Dining table
TV
Premium bedding
Separate bedroom
Blackout curtains
  • City view
  • 210 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Room King

Urban Room King

Urban Room King

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Premium bedding
Separate bedroom
Pillow-top bed
  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Junior Suite

Bliss Junior Suite

Bliss Junior Suite

Highlights

Air conditioning
Heating
Dining table
TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • City view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Junior Suite Double

Urban Junior Suite Double

Urban Junior Suite Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Premium bedding
Separate bedroom
Pillow-top bed
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Urban Junior Suite King

Urban Junior Suite King

Urban Junior Suite King

Highlights

Air conditioning
Heating
Dining table
TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
10 Norte #1402, Col. Barrio del Alto, Puebla, PUE, 72000

What's nearby

  • Puebla Convention Center - 7 min walk - 0.6 km
  • Zona Histórica de los Fuertes - 12 min walk - 1.0 km
  • Zócalo de Puebla - 14 min walk - 1.2 km
  • Puebla Cathedral - 15 min walk - 1.3 km
  • Centro Expositor - 19 min walk - 1.6 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 39 min drive
  • Puebla–Cholula Tourist Train Terminal - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rooftop Banyan Tree - ‬1 min walk
  • ‪El Ranchito - ‬1 min walk
  • ‪El Desayunador - ‬4 min walk
  • ‪La Reunión de las Huertas - ‬6 min walk
  • ‪Café Rentoy - ‬6 min walk

About this property

Banyan Tree Puebla

Banyan Tree Puebla features a rooftop terrace and puts you within a 15-minute walk of Zócalo de Puebla. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Pasquinel Bistrot, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (1 total, up to 10 kg per pet)*
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (MXN 220.00 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

Working away

  • Meeting rooms
  • Conference space (4951 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Chef
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Banyan Tree Spa has 3 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Dining

Pasquinel Bistrot – This restaurant serves breakfast and dinner.
Trattoria Cello-proximame – This theme restaurant only serves dinner. Open daily.
Bar Los Lavaderos – On-site bar. Open selected days.
Rooftop Bar – On-site rooftop bar. Open daily.
Saffron – This theme restaurant specialises in Thai cuisine. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 475 to 1000 for adults and MXN 475 to 999 for children
  • Airport shuttle service is offered for an extra charge of MXN 1250 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MXN 1000.0 per night

Pets

  • Pets are allowed for an extra charge of MXN 1260 per pet, per day

Parking

  • Valet parking costs MXN 220.00 per day

Pool, spa, & gym (if applicable)

  • Guests under 7 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Rosewood Puebla Hotel
Rosewood Puebla
Hotel Azul Talavera
Azul Talavera Hotel
Banyan Tree Puebla Hotel
Banyan Tree Puebla Puebla
Banyan Tree Puebla Hotel Puebla

Frequently asked questions

Does Banyan Tree Puebla offer free cancellation for a full refund?

Yes, Banyan Tree Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Banyan Tree Puebla?

Yes, there's an outdoor pool.

Are pets allowed at Banyan Tree Puebla?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of MXN 1260 per pet, per day. Food and water bowls are available.

Is parking offered on site at Banyan Tree Puebla?

Yes. Valet parking costs MXN 220.00 per day.

Is an airport shuttle service offered by Banyan Tree Puebla?

Yes, an airport shuttle is available. The charge is MXN 1250 per vehicle one-way.

What are the check-in and check-out times at Banyan Tree Puebla?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Banyan Tree Puebla and nearby?

Banyan Tree Puebla has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Banyan Tree Puebla?

Yes, there are 3 on-site restaurants, featuring Thai cuisine.

What's the area around Banyan Tree Puebla like?

Banyan Tree Puebla is in Puebla Historic Center, a short 14-minute walk from Zócalo de Puebla and 20 minutes' walk from Puebla Cathedral.

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Banyan Tree Puebla Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food
Restaurant
Location
View
Parking
Cities
Design

Reviews

10/10 Exceptional

Beautiful hotel located in the heart of downtown Puebla
Carlos, 1-night trip

10/10 Exceptional

Great experience staying at this Hotel, service was great and the food delicious
Lluvia, 1-night trip

8/10 Very good

Beautiful property and great staff. The food was average at the hotel
Doris, 2-night trip

10/10 Exceptional

I like this hotel, everything is perfect!
Shuangxia, 1-night trip

10/10 Exceptional

Great location, amazing views from rooftop dining/pool area, good dining optione
Arun, 4-night trip

10/10 Exceptional

Excelente todo
Angélica, 2-night trip

10/10 Exceptional

Very friendly people, very clean place, staff is very polite, we enjoyed our staying.. we will definitely come back. Love it!
MARISOL, 4-night trip

8/10 Very good

Great property restoration. Garden view from the restaurant is phenomenal.
Ruben, 1-night trip

10/10 Exceptional

great
SOJUNG, 1-night trip

10/10 Exceptional

Great hotel
Septian, 2-night trip

10/10 Exceptional

Amazing hotel, staff and service
Eve, 1-night trip

10/10 Exceptional

If you visit Puebla and want a perfectly-located hotel with every amenity, then the Banyan Tree is the right choice. It's a beautiful property close to the historic center, and the staff is great.
Sylvester, 2-night trip

10/10 Exceptional

The hotel is perfect.
Harry, 3-night trip

10/10 Exceptional

We loved our stay at the Banyan Tree Puebla. The staff were great and treated us with so much kindness. There was so many restaurants, shopping and touristy things to do just walking distance from the hotel. The hotel in general was so clean and well kept. We love to come back again.
Yesenia, 4-night trip

10/10 Exceptional

Fantastic facilities, stellar service and good food venues.
Gilberto R. Ruiz, 3-night trip

10/10 Exceptional

The design was superb, very nice property with good service.
María Haydé, 2-night trip

10/10 Exceptional

Loved the rooftop view and swimming pool. Also they delicious Thai food there. The employees were fabulous! Very responsive and welcoming!
Gale, 4-night trip

4/10 Fair

Overrated

food in italian restaurant, chello, was terrible. Returned the pizza (tasted like cardboard). Service was ok. Then went to breakfast. That restaurant opens at 7, arrived 7:30, and nothing was set up and noone really cared. This is not typical of the Banyan Tree glagship.
Charles, 1-night trip

10/10 Exceptional

Very nice!
Ibrahim, 2-night trip

10/10 Exceptional

Amazingly comfortable le hotel, beds super comfy, tub for 2 and great location. Rooftop great for sunsets, clean and friendly staff
Zachary, 1-night trip

10/10 Exceptional

First trip to Puebla after seeing this property a couple of years ago. Staff are best of all
Michael, 4-night trip

10/10 Exceptional

The staff were excellent
Michael, 3-night trip

10/10 Exceptional

Amazing hotel with impeccable service!! Definitely luxury in the beautiful city of Puebla!
Ellen, 4-night trip

10/10 Exceptional

Probably the best hotel in Puebla and part of a very short list of hotels worldwide that actually give Expedia VIPs a room upgrade.
Enrique, 2-night trip

10/10 Exceptional

Relaxing ambiance, clean and comfortable, sewer smell at times was a downside but seems to be all over the city
Rafael, 3-night trip