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Banyan Tree Puebla

5.0 star property
Luxury hotel with spa, near Zócalo de Puebla

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Banyan Tree Puebla

Exterior
Serenity Suite | View from room
Lobby
Interior
Outdoor pool, pool umbrellas, pool loungers
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Parking available
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is NZ$360
includes taxes & fees
14 Jan - 15 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Urban Bliss

Premium bedding, pillow-top beds, minibar, in-room safe

Urban Bliss

Highlights

Air conditioning
Heating
Dining table
TV
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Suite

Bliss Suite

Bliss Suite

Highlights

Air conditioning
Heating
Dining table
TV
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • 93 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite

Serenity Suite

Serenity Suite

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Separate bedroom
Blackout curtains
  • 116 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Room Double

Urban Room Double

Urban Room Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Harmony Suite

Harmony Suite

Harmony Suite

Highlights

Separate dining area
Air conditioning
Heating
Dining table
TV
Blackout curtains
Separate bedroom
Premium bedding
  • 210 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Room King

Urban Room King

Urban Room King

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Separate bedroom
Blackout curtains
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Junior Suite

Bliss Junior Suite

Bliss Junior Suite

Highlights

Air conditioning
Heating
Dining table
TV
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Junior Suite Double

Urban Junior Suite Double

Urban Junior Suite Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Separate bedroom
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Urban Junior Suite King

Urban Junior Suite King

Urban Junior Suite King

Highlights

Air conditioning
Heating
Dining table
TV
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Building design

Quinta Real Puebla

Parking available
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1002)
The price is NZ$168
includes taxes & fees
1 Jan - 2 January 2025
Quinta Real Puebla
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About the area

Map
10 Norte #1402, Col. Barrio del Alto, Puebla, PUE, 72000

What's nearby

  • Puebla Convention Center - 7 min walk
  • Zócalo de Puebla - 14 min walk
  • Fort Loreto - 18 min walk
  • Puebla Cathedral - 20 min walk
  • Centro Expositor - 6 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 39 min drive
  • Puebla–Cholula Tourist Train Terminal - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rooftop Banyan Tree - ‬1 min walk
  • ‪El Ranchito - ‬1 min walk
  • ‪El Desayunador - ‬4 min walk
  • ‪La Reunión de las Huertas - ‬6 min walk
  • ‪Café Rentoy - ‬6 min walk

About this property

Banyan Tree Puebla

Banyan Tree Puebla features a rooftop terrace and puts you within a 15-minute walk of Zócalo de Puebla. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Pasquinel Bistrot, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (1 total, up to 10 kg per pet)*
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (MXN 220.00 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

Working away

  • Meeting rooms
  • Conference space (4951 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Chef
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Sense Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Dining

Pasquinel Bistrot – This restaurant serves breakfast and dinner.
Trattoria Cello-proximame – This theme restaurant only serves dinner. Open daily.
Bar Los Lavaderos – On-site bar. Open selected days.
Rooftop Bar – On-site rooftop bar. Open daily.
Saffron – This theme restaurant specialises in Thai cuisine. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 800 for adults and MXN 800 for children
  • Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 July to 31 August:
  • Bar/Lounge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MXN 1000.0 per night

Pets

  • Pets are allowed for an extra charge of MXN 1260 per pet, per day

Parking

  • Valet parking costs MXN 220.00 per day

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Rosewood Puebla Hotel
Rosewood Puebla
Hotel Azul Talavera
Azul Talavera Hotel
Banyan Tree Puebla Hotel
Banyan Tree Puebla Puebla
Banyan Tree Puebla Hotel Puebla

Frequently asked questions

Does Banyan Tree Puebla offer free cancellation for a full refund?
Yes, Banyan Tree Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Banyan Tree Puebla?
Yes, there's an outdoor pool.
Are pets allowed at Banyan Tree Puebla?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of MXN 1260 per pet, per day. Food and water bowls are available.
Is parking offered on site at Banyan Tree Puebla?
Yes. Valet parking costs MXN 220.00 per day.
Is an airport shuttle service offered by Banyan Tree Puebla?
Yes, an airport shuttle is available. The charge is MXN 1200 per vehicle one-way.
What are the check-in and check-out times at Banyan Tree Puebla?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Banyan Tree Puebla and nearby?
Banyan Tree Puebla has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Banyan Tree Puebla?
Yes, there are 3 on-site restaurants, featuring Thai cuisine.
What's the area around Banyan Tree Puebla like?
Banyan Tree Puebla is in Puebla Historic Center, a short 14-minute walk from Zócalo de Puebla and 20 minutes' walk from Puebla Cathedral.

Banyan Tree Puebla Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Christopher, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melanie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice!
Ibrahim, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel, staff and service
Eve, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best stay ever
The hotel was beautiful and had a lot to offer. Our stay was filled with activities like a mixology class and a cooking class. Both were great and the food recipes outstanding. I shout out to Araceli and Fernando our chefs. A special thank you to miguel who was the best waiter ever. Thank you for making our stay as if it were our home. Accommodations we perfect. The only thing I would add is a full length mirror in the room
Raquel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Amazing hotel with amazing service! The hotel is beautiful. The rooms are amazing as well as the bathroom that have this beautiful tub. All the hotel colleagues are incredible and make you feel so special. They are very attentive to your every needs. There is an amazing bar behind the front desk that is only opened on Thursday, Friday and Saturday. A must to visit when it is opened. I highly recommend this hotel. Make sure to not get a room that faces the busy street on the side of the hotel. Even though the sound isolation is good, it can get a bit noisy. Overall, an amazing hotel.
Philippe, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

If you visit Puebla and want a perfectly-located hotel with every amenity, then the Banyan Tree is the right choice. It's a beautiful property close to the historic center, and the staff is great.
Sylvester, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Noel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the rooftop view and swimming pool. Also they delicious Thai food there. The employees were fabulous! Very responsive and welcoming!
Gale, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Joshua, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Oriana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

ALEPH, 1-night trip
Verified Expedia guest review

10/10 Exceptional

First trip to Puebla after seeing this property a couple of years ago. Staff are best of all
Michael, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gonzalo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Septian, 2-night trip
Verified Expedia guest review

2/10 Poor

Everything was excellent as always with banyan tree Puebla , my problem is with you hotels.com I called you the day I arrived to change my check out day to May 27th ( a day earlier only for family reasons) the lady on the phone told me that was ok with hotels .com. She said she was just contact banyan tree to change it ( banyan tree told me they where ok but because I got the reservation on hotels .com you guys had to do it ) then when I check out I got charged the extra night because you guys never contact them !!!!! I been traveling for years with you guys and this is very unfortunate
GENARO, 9-night business trip
Verified Hotels.com guest review

8/10 Very good

The staff was excellent but my room was not great
Manuel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 2-night trip
Verified Expedia guest review

8/10 Very good

Nayeli, 2-night trip
Verified Expedia guest review

8/10 Very good

Claudia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is perfect.
Harry, 3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review