Palais Khum

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Indoor pool
Pool
Indoor pool
Royal Suite | Terrace/patio

Overview of Palais Khum

Palais Khum

3.5 star property
3.5-star hotel with indoor pool, near Jemaa el-Fnaa

9.4/10 Exceptional

131 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
Map
2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 10 min walk
  • Majorelle Gardens - 18 min drive

Getting around

  • Menara Airport (RAK) - 24 min drive
  • Marrakech Central Station - 4 min drive
  • Airport shuttle (surcharge)

About this property

Palais Khum

3.5-star hotel in the heart of Medina
Jemaa el-Fnaa is located near Palais Khum, which provides a roundtrip airport shuttle, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a manicure/pedicure, a massage, or a facial. Be sure to enjoy Moroccan cuisine at the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
Other perks at this hotel include:
  • An indoor pool
  • A front desk safe, luggage storage, and tour/ticket assistance
  • Concierge services and an elevator
  • Guest reviews speak highly of the proximity to shopping
Room features
All guestrooms at Palais Khum boast comforts such as fireplaces and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

Arabic, English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking nearby

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • An indoor pool
  • Spa services

Accessibility

  • Elevator

Languages

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Onsite venue - This restaurant specializes in Moroccan cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.0 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

This property accepts credit cards and cash.

Also known as

Palais Khum Hotel Marrakech
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum Hotel Marrakech

Frequently asked questions

Does Palais Khum offer free cancellation for a full refund?
Yes, Palais Khum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palais Khum?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Palais Khum on 6 November 2022 start from NZ$256, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palais Khum?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palais Khum?
Yes, there's an indoor pool.
Are pets allowed at Palais Khum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palais Khum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Palais Khum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palais Khum?
You can check in from 2 PM - midnight. Check-out time is noon.
Is there an onsite casino at Palais Khum?
No, this hotel doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Palais Khum and nearby?
Palais Khum has an indoor pool and a Turkish bath, as well as spa services and a garden.
Are there restaurants at or near Palais Khum?
Yes, there's an onsite restaurant that offers Moroccan cuisine. Nearby restaurants include Café Arabe (4-min walk), Dar Marjana (4-min walk), and Henna Cafe (4-min walk).
What's the area around Palais Khum like?
Palais Khum is a short 10-minute walk from Jemaa el-Fnaa and 4 minutes' walk from Le Jardin Secret. Travelers love the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

8.5/10

Amenities

9.2/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Highly recommended
Everything was good about my stay but staff working there made my stay very special
Magdalena, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exactly the experience we wanted, this Riad delivered on every level. From the moment we stepped off the plane we knew we were in great hands. The taxi was waiting and one of team met us to direct us to our accommodation. We had a suite, our room was big, clean and just perfect. I cannot exaggerate the level of care and attention we received. We also used the Hammam in the Riad
kevin, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A small little palace of ur own with a lovely terrace and a indoor pool
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great customer service. Fantastic location. I really enjoyed my stay at Palais Khum!
4-night trip
Verified CheapTickets guest review

10/10 Exceptional

Oasis in the Médina
What a wonderful hotel! The service was amazing. From the moment we arrived in the airport (they had a driver meet us there and take us to the hotel for 15usd) we felt very well taken care of. When we arrived at the hotel the staff had us sit and relax in their beautiful atrium with some tea and cookies while they brought our luggage to the room. During this time they give us a brief overview of the city; where to go/not go, eat/not to eat. Our room was the Berber junior suite, which was so beautiful and quiet. The bed was firm but comfortable and the shower was beautiful. The terrace is great for a sunbath or to find a nice spot to read. This hotel does serve alcohol so you can have a nice refreshing drink on the terrace as well. Be aware of the cats that roam the roofs. They walk around like the own the place and can be loud at night, however it seems like a norm in the city so I cannot penalties Klum for that. The only negative I can think of is that the condition of some of the amenities were well used. For example the pool was missing quite a few tiles and the terrace chairs were quite old to the point of being unsafe. All in all I will be back without a moment a hesitation.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CLARE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

9-night trip
Verified Expedia guest review

8/10 Very good

Stylish and well maintained property located in medina
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Beauty and chill
Amazingly beautiful riad, the interiors are super and all the small details are well thought out. It’s a real food for the soul. Location is also great! Rooftop terrace is like a little oasis.
Zoltan, 3-night trip
Verified Hotels.com guest review