In the heart of Ponta da Praia, Comfort Hotel Santos offers a serene getaway with a rooftop terrace and steam room. Savor Brazilian cuisine at the on-site restaurant, stay connected with in-room WiFi, or get work done at the business center.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Parking available
Pool
Pet-friendly
Free breakfast
Laundry facilities
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Indoor pool
Rooftop terrace
Steam room
Valet parking
Room service
Business centre
Terrace
24-hour front desk
Air conditioning
For families (6)
Children stay free
Free cots/infant beds
Terrace
Daily housekeeping
Laundry facilities
Blackout curtains
The current price is NZ$143
NZ$143
includes taxes & fees
8 Jun - 9 Jun
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Superior Queen Nao Fumante
Superior Queen Nao Fumante
Highlights
Air conditioning
Free cots/infant beds
Blackout curtains
Private bathroom
Hairdryer
Minibar
Pet friendly
Laptop-compatible safe
20 sq m
Sleeps 2
1 Queen Bed
View all photos for Premier Double Room
Premier Double Room
Highlights
Individually decorated
Air conditioning
Free cots/infant beds
Blackout curtains
2 bathrooms
Private bathroom
Hairdryer
Minibar
33 sq m
Sea view
Sleeps 2
1 Double Bed
View all photos for Suite Superior Queen Nao Fumante
Suite Superior Queen Nao Fumante
Highlights
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
32 sq m
Sleeps 3
1 Queen Bed
View all photos for Family Suite
Family Suite
Highlights
Air conditioning
Free cots/infant beds
Smart TV
2 bedrooms
Blackout curtains
2 bathrooms
Private bathroom
Hairdryer
20 sq m
Sleeps 5
1 Double Bed and 2 Single Beds
View all photos for Comfort Double Room, 1 Double Bed
Avenida Rei Alberto I, 177 181, Ponta da Praia, Santos, 11030-381
What's nearby
Ponta da Praia Beach - 10 min walk - 0.9 km
Santos Harbor - 14 min walk - 1.2 km
Asturias Beach - 11 min drive - 5.1 km
Pitangueiras Beach - 11 min drive - 5.4 km
Praia do Tombo - 12 min drive - 6.1 km
Getting around
São Paulo (CGH-Congonhas) - 83 min drive
São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 111 min drive
Campinas (VCP-Viracopos - Campinas Intl.) - 165 min drive
Pinheiro Machado Station - 8 min drive
João Ribeiro Station - 9 min drive
Nossa Senhora das Graças Station - 11 min drive
Restaurants
Padrela Panificadora e Confeirtaria - 5 min walk
Revo Manufactory - 4 min walk
Capitães Gastronomia - 6 min walk
Hiná Fish & Lounge - 7 min walk
Restaurante Bancários 56 - 6 min walk
About this property
Comfort Hotel Santos
Comfort Hotel Santos is a great choice for your beach stay in Santos. The indoor pool provides fun for everyone, and guests can also take advantage of a steam room. Restaurante Comfort Hotel serves Brazilian cuisine and is open for breakfast, lunch and dinner. A rooftop terrace, a bar/lounge and a terrace are other features.
Languages
English, Portuguese
At a glance
DONE
Hotel size
161 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 12 kg per pet)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered on-site valet parking (BRL 35 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Built in 2015
Rooftop terrace
An indoor pool
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Restaurante Comfort Hotel – This restaurant specialises in Brazilian cuisine and serves breakfast, lunch and dinner.
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 204 per pet, per night
Parking
Covered valet parking costs BRL 35 per day
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Comfort Hotel Santos
Comfort Santos
Comfort Hotel Santos Brazil
Comfort Hotel Santos Hotel
Comfort Hotel Santos Santos
Comfort Hotel Santos Hotel Santos
Frequently asked questions
Does Comfort Hotel Santos offer free cancellation for a full refund?
Yes, Comfort Hotel Santos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Hotel Santos?
Yes, there's an indoor pool.
Are pets allowed at Comfort Hotel Santos?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of BRL 204 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Hotel Santos?
Yes. Valet parking costs BRL 35 per day.
What are the check-in and check-out times at Comfort Hotel Santos?
You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Comfort Hotel Santos and nearby?
Comfort Hotel Santos has an indoor pool and a steam room.
Are there restaurants at or near Comfort Hotel Santos?
Yes, Restaurante Comfort Hotel offers Brazilian cuisine.
What's the area around Comfort Hotel Santos like?
Comfort Hotel Santos is a short 18-minute walk from Santos Harbor and 13 minutes' walk from Ponta da Praia Beach.
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Comfort Hotel Santos Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
29 May 2025
Bom Hotel
Giselle
Giselle, 1-night trip
10/10 Exceptional
3 February 2025
Very helpful and friendly staff, good food, effective hands on management quickly responds to guest's needs.
Jose
Jose, 3-night trip
10/10 Exceptional
19 January 2025
Second year we stay there, and we are coming back.
Jose
Jose, 4-night trip
10/10 Exceptional
8 December 2023
Great place to stay before a cruise.
Stephen
Stephen, 1-night trip
10/10 Exceptional
28 December 2024
The rooms were clean, well ventilated, and reasonably spacious. The staff was friendly and helpful, in particular Mariana De Oliveira, always helping us at the restaurant.
Jose
Jose, 11-night trip
8/10 Very good
18 November 2024
Thank you for a wonderful stay.
Incredibly helpful staff. Very well run, comfortable, clean hotel. Great location in a safe neighborhood near the beach. My only complaint is that the internet was not terrribly reliable.
Sandra
Sandra, 5-night trip
10/10 Exceptional
21 July 2024
Excellent property. Good internet, good breakfast, helpful staff. Located 2 blocks from the main street and beach.
Cassandra
Cassandra, 2-night trip
10/10 Exceptional
3 April 2024
The staff is really nice
Ricardo
Ricardo, 11-night trip
8/10 Very good
28 May 2024
Good location and ideal for Blue Med centre.
Paul
Paul, 3-night trip
10/10 Exceptional
30 March 2024
Room big and clean. But staff unfriendly
Yelena
Yelena, 2-night trip
8/10 Very good
5 January 2024
The hotel was very clean and the staff were very polite and accommodating. Special mention to Filipe at reception / hotel entrance who paid our taxi , as the taxi’s card machine did not work . He was very kind and trusting as it took one hour or so until we could pay him back . Compared to other hotels we stayed in santos , this had an organised breakfast ; very clean rooms and obliging and pleasant staff .
ROBERTA LIMA
ROBERTA LIMA, 13-night trip
10/10 Exceptional
17 November 2023
I would give 6 stars for friendlyness and helpfulness of the crew if I could. The building maintenance needs a few touches like refreshing some ceiling paint here and there, and a bit more attention to cleaning, but nothing serious. Suggestions: provide 2 towels per guest as standard (to dry long hair), and make outlet adapters available if required.
Jose
Jose, 3-night trip
8/10 Very good
2 June 2025
Toalhas de banho qualidade muito ruim, parecia de piscina.
Finas e amareladas, de tão usadas e gastas que estavam. Pedi a troca, a camareira foi educada, trocou mas ela msm comentou "estão todas assim".
Verified traveller
1-night trip
8/10 Very good
29 May 2025
Hotel está caindo o nível de conservação e limpeza
Andre l a da
Andre l a da, 1-night trip
10/10 Exceptional
18 May 2025
Ótimo custo benefício
O quarto era confortável, com instalações novas e modernas. Ar condicionado potente. O café da manhã muito farto e diverso, com opção de pedir omelete e tapioca feitas na hora.
Jéssica
Jéssica, 1-night trip
6/10 Good
18 May 2025
Thyago
Thyago, 2-night trip
6/10 Good
12 May 2025
Banho frio
Água fria no chuveiro porque aquecedores não estavam acionados
Cesar A
Cesar A, 1-night trip
10/10 Exceptional
5 May 2025
Como sempre correu tudo bem! Voltarei com certeza, pois sempre sou muito bem atendido!
Rafael
Rafael, 2-night trip
8/10 Very good
3 May 2025
Eliane
Eliane, 2-night trip
10/10 Exceptional
26 April 2025
Hotel ótimo!
Excelente.
Verified traveller
1-night trip
10/10 Exceptional
24 April 2025
Sidney
Sidney, 1-night trip
10/10 Exceptional
21 April 2025
Eduardo
Eduardo, 3-night trip
10/10 Exceptional
18 April 2025
Adriano
Adriano, 1-night trip
10/10 Exceptional
16 April 2025
Junichi
Junichi, 1-night trip
4/10 Fair
14 April 2025
Experiência ruim!
Quarto com cheiro de mofo, meu marido que tem asma passou mau os dois dias devido ao cheiro. Banheiro com mofo aparente no box. Sem roupa de cama e banho para três pessoas, apesar da reserva ser para 03 pessoas. Ao solicitar um cobertor e travesseiro extra fomos informados que talvez não fossemos atendidos por que estavam com muitas solicitações e realmente não nos atenderam. Reservei esse hotel devido a aceitar Pet, mas não estava claro que o valor do pet não estava incluindo na diaria. Na vespera recbi o e-mail que seria cobrado 200,00 por dia + o imposto. Enfim pelo valor cobrado da diaria eu esperava muito mais do hotel. Cafe da manha tambem foi bem fraco