2/10 Poor
3 December 2019
Filthy and Loud
Check in was fine, nice gal at the desk showed us a map and took he time to explain how to get around.
Upon return the desk and security were not friendly. The room was dirty. The carpet was very old and tile in bathroom gross. The TV did not work. We asked for our beds to be split and bedding for them, as requested on the reservation. The staff showed up and asked again what we needed. He returned and made the bed. The beds do not have mattress covers on them. I have never seen this in a hotel. The floor between our now split beds was filthy.
There was an organized party going on when we came in at 1030pm. We called the desk and were told it would end at 11. It continued on until midnight. We were denied a room change stating they were full. (Sure did not appear full).
After the loud music and party ended, the clean up and moving of large loud items continued until about 2am.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
