Bordeaux University of Sciences - 5 min drive - 3.4 km
Parc des Expositions - 5 min drive - 4.2 km
Walygator Sud-Ouest - 6 min drive - 5.2 km
Getting around
Agen (AGF-La Garenne) - 11 min drive
Agen Station - 8 min walk
Pont-du-Casse Station - 8 min drive
Boe Station - 12 min drive
Restaurants
Au P'tit Bonheur - 2 min walk
McDonald's - 2 min walk
La Part des Anges - 6 min walk
Les Saveurs d'agadir - 2 min walk
l'Aphrodite - 4 min walk
About this property
Contact Hôtel le Provence
Contact Hôtel le Provence is a great choice for a stay in Agen. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.
Languages
English, French, German
At a glance
Hotel size
20 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 9 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7 AM - 9 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs and cats only, 2 total, up to 30 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge)
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Childcare in room (surcharge)
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
2 buildings/towers
Built in 1949
Safe-deposit box at front desk
Television in common areas
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
66-cm flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Pillow menu
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.34 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per accommodation, per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
State tax ID – FR68815182910
Also known as
Hôtel Provence Agen
Provence Agen
Contact Hôtel Provence Agen
Contact Hôtel le Provence Agen
Contact Hôtel le Provence Hotel
Contact Hôtel le Provence Hotel Agen
Frequently asked questions
Does Contact Hôtel le Provence offer free cancellation for a full refund?
Yes, Contact Hôtel le Provence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Contact Hôtel le Provence?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 30 kg per pet. There's a charge of EUR 8 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Contact Hôtel le Provence?
Sorry, there's no on-site parking at Contact Hôtel le Provence.
What are the check-in and check-out times at Contact Hôtel le Provence?
Check-in start time: 4 PM; check-in end time: 9 PM. Check-out time is noon.
What's the area around Contact Hôtel le Provence like?
Contact Hôtel le Provence is a short 8-minute walk from Agen Station and 6 minutes' walk from Place Goya.
Contact Hôtel le Provence Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
12 February 2019
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
22 January 2019
Smelly, Tired Hotel in the wrong part of town.
Rooms and hotel very tired. Rooms were not cleaned, beds not made and no more provisions on second day. Run out of tissues, nearly out of toilet paper. Rooms and hotel in general smelt of sewage. reception rarley opend. Could not leave bags. Owner very huffy when we asked for two tea bags on second day. Wish Hotel.com had not listed it. Worse hotel I have stayed in for a long time.
Paul
Paul, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
26 August 2018
Improved since last year
The rooms have been revamped and look fresh and clean. Facilities are quite basic but it's good value for an overnight stop.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
15 May 2018
Clean but not very hospitable
The location was good and the hotel was clean. The owner was the only person we saw for check in and breakfast and he clearly lived there. His family were using the hallways and main reception area as play space so it was necessary to step over boxes of toys. The hallways were being used to store personal items and were quite cluttered.Breakfast was simple and insubstantial, but expensive. Overall the stay was reasonable value. Service was not particularly friendly.
Kevin
Kevin, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
28 February 2018
Would stay again.
Very happy with our stay. Large room, comfortable bed & linen, clean & well presented. Kettle & tea & coffee provided. Toilet is in a seperate room to shower. Bathroom - shower in bathtub & there is no shower curtain so a lot of water gets on the floor. Bathtub was old & marked but not an issue as it was clean. Good heating. Paid Parking on street in front of hotel or free a street or two away. We stayed on weekend & it was free parking on Sunday. Only negatives were no shower curtain & got woken up by neighbour coming in late (doors close together & noisy) friendly host. Good position.
Glenda
Glenda, 2-night romance trip
Verified Hotels.com guest review
2/10 Poor
17 August 2017
Don't be fooled by the pictures.
My room looked nothing like the photos. It was old and in need of refreshment. It was clean though
The air conditioner didn't work well. The temp was 35°C outside and quite hot in the room. In the evening I opened the windows to cool the room.
When I arrived the doors were locked and I couldn't get in. Repeated knocking and ringing of the doorbell did nothing. I phoned the hotel and was told I had to wait outside until check in time at 4pm. It was 3:30pm and 35°C outside.
There are plenty of hotels in Agen at the same price. Pick one closer to the river and avoid this hotel.
steve
steve, 1-night trip
Verified Expedia guest review
8/10 Very good
13 July 2017
Very helpful front desk staff. Nice little game room to hang out in. Not the best area but walking distance to restaurants and shops in the nicer area of town. Walking distance to the train station and river.
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
17 April 2017
How Did This Place Get a 4 Rating?
The word I'd use is seedy. On the second floor, there were mattress against the wall, along with building materials. The deferred maintenance throughout was eyeopening. The furniture was old and surface bare. The toilet area had been cleaned but bore the 40 0r 50 years of usage. A bunch of somebodies must have like this place, but I don't know how. In a 3 week Southern France tour, this was by a wide margin the LEAST appealing hotel we stayed in.
David
Verified Expedia guest review
2/10 Poor
12 February 2022
Corinne
Corinne, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2021
hôtel sympa
très bon accueil amical
chambre avec un bon rapport qualité prix
silencieux calme
bon lit
Alain
Alain, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 November 2020
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 November 2020
Pendant les travaux la vente continue ?
Hotel en travaux, peintures chambres écaillées, moquette très salle
Literie en très bon état, meubles de la chambre récents (c'est une des raisons des paliers et couloirs très encombrés.
Pas de petit déjeuner et rien de disponible avant 7 heures
Philippe
Philippe, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 October 2020
Ray
Ray, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 September 2020
on y dort c'est déjà çà
Localisé sur un boulevard, parking gratuit après 19h accueil simple et courtois, communs petits, hotel en travaux
Chambre à rénover, bon literie bonne et il y a de l'eau chaude donc .... vue de la chambre sur cour intérieure heu mieux vaut ne pas regarder
petit déjeuner en chambre en période covid
Eric
Eric, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2020
David
David, 1-night business trip
Verified Hotels.com guest review
6/10 Good
13 February 2020
GERARD
GERARD, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
8 February 2020
Emmanuel
Emmanuel, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
23 January 2020
Accueil pas sympa, place parking difficile à trouver et gérant vous rit au nez, entrée sale et mal rangée, moquette chambre sale, pas de petite serviette, états murs portes mauvais. Le wifi ne fonctionnait pas.
Sophie
Sophie, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
3 October 2019
Chambre propre. Décoration peu moderne. Bar et salle de petit-déjeuner en désordre. Gérant très peu aimable et disponible.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 October 2019
Marie-Andrée
Marie-Andrée, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
28 September 2019
Nous avions une seule serviette de bain pour la toilette du corps lavage des mains.les toilettes sont dépourvues de la lunette.d.assise.pour le petit déjeuner il y avait un manque de lait.En bref passez votre chemin au moins vous ne serez pas déçu.
Roselyne
Roselyne, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 September 2019
fannie
fannie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 September 2019
Chambre donnant sur les clim extérieures. Très bruyant
Verified traveller
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 September 2019
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
17 August 2019
Nuit épouvantable à cause d’un bruit récurrent
Il est 4:30 du matin je suis encore dans le lit de l’hôtel et j’ai hâte de le quitter. Nuit épouvantable dû à un bruit récurrent dont je ne parviens pas à déterminer la source. J’ai eu beaucoup de mal à m’endormir et ce bruit vient de me tirer de mon sommeil. D’autre part, si vous avez des problèmes de dos comme moi bon courage avec la literie ...Elle est trop dure pour moi. Bref si je dois revenir à Agen ce sera dans un autre hôtel.