Toyako Onsen Hokkai Hotel

3.0 star property
Hotel with spa, near Lake Toya

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Toyako Onsen Hokkai Hotel

Exterior
Balcony
Gift shop
TV
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Laundry facilities
  • Air conditioning
  • Onsen
  • Free WiFi
  • Free parking

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Hot springs
  • Sauna
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

Japanese Style Room, Breakfast Included, Lake View

Highlights

Air conditioning
TV
Private bathroom
Shower/bath combination
Hydromassage showerhead
Toilet with electronic bidet
Daily housekeeping
  • Lake view
  • Sleeps 5
  • 4 Single Futons

Japanese Style Room, Lake View

Highlights

Air conditioning
TV
Private bathroom
Shower/bath combination
Hydromassage showerhead
Toilet with electronic bidet
Daily housekeeping
  • Lake view
  • Sleeps 5
  • 4 Single Futons

Japanese Style Room with Lake View Smoking

  • Sleeps 4
  • 4 Single Futons

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About the area

Map
147 Toyako Onsen, Toyako, Hokkaido, 049-5721

What's nearby

  • Toyako Onsen - 1 min walk
  • Usuzanfunka Memorial Park - 2 min walk
  • Toyako Hot Spring - 6 min walk
  • Lake Toya - 2 min drive
  • Rusutsu Resort - 30 min drive

Getting around

  • New Chitose Airport (CTS) - 90 min drive
  • Toya Station - 10 min drive
  • Ōkishi Station - 22 min drive
  • Koboro Station - 25 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬6 min walk
  • ‪Mogmog - ‬17 min walk
  • ‪風の音 - ‬16 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬17 min walk
  • ‪デメキン食堂 - ‬13 min walk

About this property

Toyako Onsen Hokkai Hotel

Toyako Onsen Hokkai Hotel puts you a short five-minute drive from Lake Toya. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant.

Languages

Japanese

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 6 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9 AM - 6 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For more details, please contact the property using the information on the booking confirmation
    • Guests booking half board rates and requiring dinner at the hotel must arrive before 6 PM.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs
  • Karaoke

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Full-service spa
  • Sauna

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hydromassage shower head
  • Electronic bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hokkai Hotel Toyako
Hokkai Hotel
Hokkai Toyako
Hokkai Hotel Toyako-Cho, Hokkaido, Japan
Toyako Onsen Hokkai
Toyako Onsen Hokkai
Toyako Onsen Hokkai Hotel Hotel
Toyako Onsen Hokkai Hotel Toyako
Toyako Onsen Hokkai Hotel Hotel Toyako

Frequently asked questions

Does Toyako Onsen Hokkai Hotel offer free cancellation for a full refund?
Yes, Toyako Onsen Hokkai Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Toyako Onsen Hokkai Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Toyako Onsen Hokkai Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Toyako Onsen Hokkai Hotel?
Check-in start time: 2 PM; check-in end time: 6 PM. Check-out time is 10 AM.
What is there to do at Toyako Onsen Hokkai Hotel and nearby?
On-site recreation at Toyako Onsen Hokkai Hotel includes hot springs. Indulge in a treatment at the spa and make the most of other amenities such as a sauna.
Are there restaurants at or near Toyako Onsen Hokkai Hotel?
Yes, there's an on-site restaurant.
What's the area around Toyako Onsen Hokkai Hotel like?
Toyako Onsen Hokkai Hotel is a short 1-minute walk from Toyako Onsen and 6 minutes' walk from Toyako Hot Spring.

Toyako Onsen Hokkai Hotel Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Quiet lakeside property with lake views
This quiet lakeside property offers beautiful views of Lake Toya but is away from the large tourist hotels with their crowds of tourists.
HIDEKI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Slightly run down, but still functional. Great views across Lake Toya
Tina, 2-night romance trip
Verified Expedia guest review

6/10 Good

It’s hard to leave a negative review as the staff were all so friendly and helpful. “You get used to the smell” was our motto as you do slowly go nose blind to the overwhelming smell of stale old cigarettes. (You are still allowed to smoke in your room here) We may also all have splinal damage from sleeping on the floor in the “Japanese style beds” This whole town has a bit of a post apocalyptic feel when we visited in the winter as it’s quite run down. If you’re on a budget though it’s a good option if you have a car and don’t want to pay the crazy lodging prices at the nearby resorts.
Sam, 2-night family trip
Verified Expedia guest review

8/10 Very good

Jimmy Ewe Kiat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice onsen and By the lake, 10 mins walk from bus terminal to hotel.
Andy, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

The receptionist can't speak much English and is not very friendly.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay
Stayed at the 4-pax tatami room for a night. View from the room was fantastic and the tatamis/yukatas provided were comfortable. Dinner was good except that we thought it would be in-room dining - the meals are served at the lobby restaurant. Onsen was ok, they have an open-air bath with the indoor one. The nightly fireworks is visible from the room, but as it moves westward it goes out of sight pretty quickly. Best to just head down for a nicer view.
Sarah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A bit dated, but beautiful spot and area. Lots of things to do. Kid friendly with a playground near by. Friendly staff and nice Onsen.
Jack, 1-night trip
Verified Orbitz guest review

6/10 Good

Good view but feel a bit hot in the room
Location near the lake, good view but a little hot inside, air-conditioning not working properly.
DO HYUNG GEOR, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified CheapTickets guest review

8/10 Very good

Everything good except breakfast
Everything was good except breakfast
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Everything was good except the futon was too hard to sleep on. Too thin and feels like sleeping on hard ground.
Cindy, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Lake toya view, dated hotel.
Hotel is old and dated but the lake view compensated for it. Onsen is old has natural spring water but is murky. Check the timing of the fireworks at the promenade.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Wonderful view of Lake Toya
We drove a rented car around Hokkaido, and like most regions outside Sapporo, there are ample free parking lots right in front of Toyako Onsen Hokkai Hotel. The hotel is a little old, but it has a lift serving all floors. The room and toilet were clean, and we had an awesome view facing into Lake Toya. Between the hotel and the lake was a long pavement when we saw many locals take a stroll or jog. The futons were already prepared when we checked in. We experienced the fireworks happening right at Lake Toya by our windows. We were told it took place every night during this period.
Jason, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with great view of lake
The receptionist are very helpful on our requests on taxi arrangement, dining restaurant suggestions and prepare the room ready for our sleep
Ji, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice view from hotel.
Nice view from hotel. In the evening you could see the fire works display.
1-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Great Service, Great View
The room with Lake View was awesome. Woke up to picture perfect view on the last day. The check in was fast, service was good, and the room spacious for 3 pax. The onsen was also very good. Breakfast was acceptable but not great as the food is not hot. They also recommends great restaurants for guests to go to.
CHWEE LENG, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel is just oh the shore of Lake Toya, very traditional Japanese style onsen (hot spring) hotel. It is located around 10 mins walk from the bus terminal, the pavements on the way aren't very smooth, beware if you have a luggage. Its onsen is very nice with an indoor bath and a lovely outdoor bath. They also provide Japanese style buffet breakfast, which is pretty good. The only downside of the hotel is the is has a slight smell of cigarette everywhere, probably won't be too comfortable for those who don't like it.
1-night trip
Verified Expedia guest review

8/10 Very good

Lake Toya Trip
The area is wonderful and it makes a stay in any hotel so much better, you can spend a month in Lake Toya and it won't be enough. Now, about the hotel, it is very dated. They keep it fairly clean, although bathrooms are so old, they can't be cleaned any better. The room is huge we had Japanese style that's good for 4 tatami mats. The onsen is even more dated and worn out, yet for all of you Japanese bath lovers, it's an onsen with a small outside and big inside bath, the sauna is super hot. The breakfast was very unexciting, small selection and nothing was fresh, probably the worst breakfast we had during 10 days in Japan. The staff is nice like most Japanese, but very limited English. I would most likely stay somewhere else, they have dozens of hotels in this area, but only a few listed on Hotels.com.
Anna, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Local ryokan
Quite local ryokan which the receptionist not really speak English but they are still quite helpful. Onsen area is old. Abit pricey tho. The rest are ok
1-night trip
Verified Expedia guest review

8/10 Very good

Good overall experience
Service by manager is excellent. Food is average. Location for viewing fireworks is not so excellent as hotel is located to extreme left of lake. But can walk to view fireworks
Chee Seng, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Reasonable price stunning view
Pro 1. Superb view 2. You will get to see fireworks during summer. 3. Nice breakfast Cons 1. Old hotel 2. The room is not spacious enough. 3. Receiption is not opened 24 hours.
Verified Expedia guest review