4 Bosbou Street Upper Central, Thesen Hill, Knysna, Western Cape, 6571
What's nearby
Knysna Waterfront - 16 min walk
Knysna Quays - 16 min walk
Knysna Lagoon - 20 min walk
Thesen Island - 3 min drive
Featherbed Nature Reserve - 19 min drive
Getting around
Plettenberg Bay (PBZ) - 33 min drive
George (GRJ) - 58 min drive
Restaurants
KFC - 11 min walk
Snobs Coffee - 7 min walk
African Bean - 10 min walk
Persello's - 7 min walk
Lunar Cafe - 10 min walk
About this property
Issaquena Heights Boutique Hotel
When visiting Knysna, Issaquena Heights Boutique Hotel is a great choice to consider. You can grab a bite to eat at the restaurant, or indulge in massages, facials or manicures and pedicures. An outdoor pool, a bar/lounge and a terrace are other highlights.
Languages
Afrikaans, English
At a glance
Hotel size
17 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 7 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is 10 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Working away
Conference centre
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1920
Garden
Terrace
An outdoor pool
Spa services
Room amenities
Be entertained
32-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning
Electric kettle
Dressing gowns
Sleep well
Blackout curtains
Turndown service
Premium bedding
Memory-foam mattress
Free cot/infant bed
What to enjoy
Furnished balcony/patio
Individually furnished and decorated
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately ZAR 150 for adults and ZAR 150 for children
Late check-in between 7:00 PM and 9:00 PM can be arranged for an extra charge of ZAR 250
Pool, spa, & gym (if applicable)
Guests under 6 years old are not allowed in the swimming pool, and guests under 6 years old are only allowed in the swimming pool with adult supervision
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All guests who check in must have the same name as that of the credit card used to make the booking.
Also known as
Madison Manor Boutique Hotel Knysna
Madison Manor Boutique Knysna
Madison Manor Boutique Hotel
Issaquena Heights Hotel Knysna
Issaquena Heights Boutique Hotel Hotel
Issaquena Heights Boutique Hotel Knysna
Issaquena Heights Boutique Hotel Hotel Knysna
Frequently asked questions
Does Issaquena Heights Boutique Hotel offer free cancellation for a full refund?
Yes, Issaquena Heights Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Issaquena Heights Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Issaquena Heights Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Issaquena Heights Boutique Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Issaquena Heights Boutique Hotel?
Check-in start time: 2 PM; check-in end time: 7 PM. Check-out time is 10 AM.
What is there to do at Issaquena Heights Boutique Hotel and nearby?
Issaquena Heights Boutique Hotel has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Issaquena Heights Boutique Hotel?
Yes, there's an on-site restaurant.
Does Issaquena Heights Boutique Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Issaquena Heights Boutique Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Issaquena Heights Boutique Hotel like?
Issaquena Heights Boutique Hotel is a short 16-minute walk from Knysna Quays and 16 minutes' walk from Knysna Waterfront.
Issaquena Heights Boutique Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
7.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
4/10 Fair
6 May 2024
The view over Knysna was excellent. The room was up to standard and clean. Staff pleasant.
That’s where it ends.
The dining was poor. A number of items on the menu not available. Breakfast average at best.
Overpriced.
Kim
Kim, 3-night romance trip
Verified Expedia guest review
8/10 Very good
11 February 2024
Dietmar
Dietmar, 2-night trip
Verified Hotels.com guest review
2/10 Poor
16 January 2024
Michele
Michele, 11-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2024
Nice hotel
Nice hotel, friendly staff. Rooms are comfortable. It’s in at the top of the hill overlooking Knysna and not walkable.
Not much in Knysa except the waterfront. It’s an overprice place for food and not much to see. The hotel was nice but I would stay in Plettenberg Bay instead.
Lorraine
Lorraine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2023
Hussein
Hussein, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 November 2023
Stay here, you won't be disappointed!!
A great hotel! Rooms were spacious and clean. The pool area was gorgeous with the most spectacular view! A bit far from town but they do offer a shuttle. Because the hotel was so beautiful, we decided to eat in the restaurant there instead of the town and was so glad that we did! The service was amazing and the food delicious! A big thank you to Elrico who went above and beyond to make our stay most memorable!
Ellen
Ellen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2023
Definitely a boutique hotel, lovely furnishings . big comfortable room. Excellent breakfast nice friendly staff. stunning location worth staying more than one night . We stayed 5 . Slight problem with the Wi-Fi, but was fixed very fast. Assistant manager Enrico & reservation manager Jennifer were very help full and attentive , as were the dining room staff
Martin
Martin, 5-night romance trip
Verified Ebookers guest review
8/10 Very good
22 October 2023
Quiet hotel with excellent views!
Lovely place with excellent view over Knysna - staff very efficient and courteous. Little bit disappointed with breakfast - convoluted; coffee or juice both not both and one coffee - pay extra to refill. No replenishing of water in the room - slight feeling of money pinching.
Robert
Robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2023
Superb Issaquena
Amazing place. Great service, great rooms, great facilities and great views.
Bill
Bill, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2023
The bed was amazing, and the breakfast was delicious. Very helpful with things to do in the area too. Thank you!!
Rochelle
Rochelle, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
28 February 2018
Heaven on earth
Thanks for a pleasant stay. The view was wonder full. The rooms were beautifull, especially the antiques. Just love everything, Koi fishes, breakfast, supper, the quietness and Nala the friendly Labby.
HH
HH, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
26 August 2017
Good hotel
This is a nice hotel which is full of antiques. The rooms are done out nicely. The hotel is currently under some maintenance work due to the recent fires but is lucky to still be standing as the house next door was completely destroyed. My only complaint would be the noise of the air conditioning. Having turned off ours and the fridge as the made too much noise, I was still awoken by some other ac despite being the only guests (as it was put of season) and I was wearing earplugs. Breakfast is very good and staff are friendly and helpful.
Tracy
Tracy, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2017
Quality stay
I had an amazing stay at this hotel. The service is superb and the staff is very helpful and friendly.
The room was nicely decorated and spacious. I would highly recommend this hotel for the location, staff, beautiful views from the pool area and spacious room.
Zimkhitha
Zimkhitha, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 March 2017
VERY nice hotel and VERY nice personnel.
Very pleasant place and all is perfect. The bed was very confortable and it was a quiet place.
Georgette
Verified Expedia guest review
10/10 Exceptional
3 March 2017
Comfortable, quiet hotel with a lovely view
We were welcomed by the owner and the manager and taken to a very nice first floor room with a spacious balcony overlooking the lagoon at Knysna. The room was well-appointed, the bed very comfortable and the facilities just perfect for a long weekend stay. I was unwell for a few days so was able to rest in peace. Breakfasts are served in a separate building and the chef could not do enough to ensure that breakfasts were enjoyable and freshly prepared.
Janet
Verified Expedia guest review
10/10 Exceptional
25 January 2017
Highly recommend.
This hotel was stunning. From the service, views to the styling of the rooms. We had a big claw foot bath in our room which was big enough for two people. The honesty bar was fun and the DIY soft serve and popcorn was a fun novelty. Definitely recommend.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
17 November 2016
A fantastic B&B with views to die for
The host, Nan, and her team were extremely welcoming, helpful and informative and went out of their way to make our stay an enjoyable experience. It has only been open for less than a year and we think that Madison Manor is a fantastic B&B with outstanding views and service. We felt secure, there was plenty of parking and we used taxis to enjoy restaurants in the area rather than walk the hill!
Peter
Verified Hotels.com guest review
10/10 Exceptional
11 February 2024
Hyggelig og pent hotell med fantastisk utsikt. Veldig god mat og service
Elin
Elin, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
20 January 2024
tim
tim, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2018
Café da manhã muito bom, bar da
Piscina com vinhos ótimos. Quarto e
Statf bons!!
Camila
Camila, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2018
Super Lage und unglaublich netter Service
Wir hatten eine Übernachtung gebucht. Unglaublich netter und familiärer Service. Haben wie so bisher noch nirgendwo erlebt. Die Herrin des Hauses hat uns zum Schluss sogar noch eine Alternativroute für den Rückweg ausgearbeitet. Unglaublich freundlich. Wir kommen wieder. Zudem hat das Hotel eine super Lage mit direktem Blick auf die Lagune von Knysna und nur eine kleine Anzahl an Zimmern, was den Aufenthalt nochmals angenehmer macht. Die Einrichtung ist sehr geschmackvoll. Teilweise erinnert es an ein Museum. Wirklich klasse!
Marc
Marc, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 May 2018
Ótimo hotel em Knysna
Certamente um dos melhores hotéis em que já me hospedei. Tudo foi espetacular.
Michael
Verified Hotels.com guest review
10/10 Exceptional
22 January 2018
Knysna overview
We had a fantastic week in Knysna as the central point for our daily activities nearby. Location is on a hill but with a fabulous view. Walking down no problem and taxi always available when returning in evenings.
Hasse
Hasse, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2018
Sehr schöne Aussicht über Knysna
Die Lage des Hotels ist super...schön ruhig mit einer wundervollen Aussicht aber nicht all zu fern von Restaurants und shopping Möglichkeiten.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
23 November 2017
Traumhafter Ausblick über Knysna, sehr freundliches Personal, schöner Pool, ordentliches Zimmer, Bett war etwas klein