Katamaran Hotel & Resort

staff fantastic . meals quite good. A library would be appreciated.a guide of the of the premises would be good

7 night romance trip, Feb 29, 2020

Verified Expedia guest review

Beautiful pool, great room, excellent service ! Limited vegan breakfast options, but staff was happy to customize food if we needed it :-)

1 night romance trip, Feb 12, 2020

Verified Wotif guest review

Disappointed with interior

The resort is comfortable and relaxing however the room are not so modern and clean . Housekeeping did not do a good job as we saw paper on floor on day one we check in and the paper is still there when we leave on the 4th day . Toilet basin not washed daily , quite disappointed with the interior. Housekeeping needs to improve . Bfast is same everyday , will be good if they can change the menu slightly everyday.

Cynthia, 3 night family trip, Jan 23, 2020

Verified Hotels.com guest review

The place was beautiful and stunning , the food was great . Just upset that some other unit of the hotel room which is twin bed room full of whole families , and they were loitering around the balcony hanging lot of cloth , which can be sore to the eyes . Very upset with the adult pool which was suppose to be adult but was congested with childreb running and jumping shouting everywhere. This hotel was suppose to be a gem for adult as paradise .

zizdnyll, 3 night romance trip, Jan 21, 2020

Verified Expedia guest review

Beautiful grounds, great staff, terrible policies

It's sad because I could have walked away from this trip with fantastic things to say about the entire stay but I definitely can't. The resort itself is beautiful in terms of the grounds, great pool areas, beautiful clean beach & the sunset views were amazing. The Kliff restaurant is beautiful and the food was fantastic. The staff that work at the resort always friendly & helpful. BUT the big issue was that I was traveling with my 2 young daughters: 10 & 14 years old. My 14 year old is seen as an "adult" which is normal & I accept that, so the free breakfast for 2 included her. But my 10 year old I had to pay 240,000RP each day for her to have breakfast. This is a ridiculously high price for a 10 year old. Each morning she ate a few buns & fruit! There is no ala carte option so I had to pay regardless of the fact she ate the equivalent of 50,000RP of food or less! The other big problem is that the bed is definitely not a king bed, it is queen. Usually we can share a King bed but this time had to order another bed. I was prepared to pay extra, this is normal but not 695,000 RP per night! What?! Not even the most expensive hotels in Tokyo charge me this rate! It's really a bad strategy on the part of the management, Sure they made an extra 2m RP from me from this stay but I'll never go back & will also recommend that my friends do not go there so they lost all that potential business. Why charge ridiculous prices for things that do not cost you much at all?

Colin, 3 night family trip, Jan 15, 2020

Verified Hotels.com guest review

Very clean place. Beautiful views too. The staff were great and the service was excellent.

Damz, 5 night romance trip, Jan 14, 2020

Verified Expedia guest review

Considering the cost of paying for a ocean front pool villa, it was right next to the restaurant and main pool. We had no privacy and our villa was a major walk way and next to a big courtyard. Kids were screaming by the pool all day. It wasn't ocean facing also. I should have just paid for a normal room on a mid to high floor. Food and bbq was decent although overpriced. Gym was good.

Amanda, 2 night family trip, Jan 10, 2020

Verified Expedia guest review

We were greeted warmly at reception with a lovely lemongrass drink which was perfect given the heat and humidity. The hotel was clean and tidy, rooms were accommodating for what we required. The pool areas were nice with an amazing view of the ocean and Bali across the water, the Kliff hotel was nice again with amazing views and the meals we had were great especially the soft shell sushi. We did feel the hotel lacked activities though, we stayed for 7 nights and out of the 7 there was only one bbq buffet that guests could take part in on the Saturday evening. There was a special function for a group of guests which they had a live band and DJ but hotel guests were not permitted to take part. There is no happy hour which in our experience seemed a little odd. The staff were lovely and we were always pleasantly greeted however we had to seek them out in the pool areas as opposed to them seeking us out. Overall the hotel was nice and clean with lovely people but we feel it lacked a few little things to make it stand out.

7 night romance trip, Jan 9, 2020

Verified Expedia guest review

The resort was generally clean and had a lovely beach. Both The Sail and The Kliff restaurants have beautiful views of the ocean, and the food is generally good. The room was spacious but very dimly lit, and the configuration and shape of the room was very weird. The TV was positioned in a strange angle. Housekeeping could be improved - sometimes dirty towels were left in the wardrobe with clean clothes. The lifts were also unpredictable: the lift closest to our room was not working the entire 5 days we were there. The only other lift that worked more frequently was quite a walk away. The WiFi strength was also not always strong, but this isn’t a major complaint.

Puvana, 5 night romance trip, Jan 7, 2020

Verified Expedia guest review

This property is located a little out of sengiggi but its only like a $4 taxi ride. The property has lovely grounds and the rooms are clean and AC works well, the restaurant has magnificent views of the sunset.

Todd, 5 night trip with friends, Jan 6, 2020

Verified Expedia guest review