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Hotel Onrock

Photo gallery for Hotel Onrock

Terrace/patio
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
View from room
Panoramic Double Room, Balcony, Mountain View

Overview of Hotel Onrock

Hotel Onrock

3.0 star property
Mountain hotel with winery, near Kinellan Tea Factory

8.6/10 Fabulous

95 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Lounge area
  • Laundry facilities
  • 24/7 front desk
Map
4, Waterfall Road, Wemullahena, Ella, 90090
Main amenities
  • Daily housekeeping
  • Winery
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Ella Railway Station - 10 min walk
  • Haputale Railway Station - 60 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Curd Shop - 3 min walk
  • Raha Ella - 3 min walk
  • 360° Ella - 3 min walk
  • Down Town Rotti Hut - 3 min walk
  • Fish & Chips Restaurant - 3 min walk

About this property

Hotel Onrock

Hotel Onrock features a winery, a rooftop terrace, and an airport shuttle. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli, a terrace, and a garden are other highlights. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 16
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Winery on site

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French

Room amenities

Be entertained

  • MP3 docking station

Home comfort

  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 16 for adults and USD 16 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Renovations and closures

This property will be closed from November 22 2022 to December 20 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards.

Also known as

Hotel Onrock Ella
Onrock Ella
Onrock
Hotel Onrock Ella
Hotel Onrock Hotel
Hotel Onrock Hotel Ella

Frequently asked questions

Is Hotel Onrock currently open?
This property will be closed from November 22 2022 to December 20 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).
How much does it cost to stay at Hotel Onrock?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Hotel Onrock on 1 December 2022 start from NZ$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Onrock offer free cancellation for a full refund?
Yes, Hotel Onrock does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Onrock?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Onrock?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Onrock?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Onrock?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Onrock?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Onrock and nearby?
Hotel Onrock has a winery and a garden.
Are there restaurants at or near Hotel Onrock?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include 360° Ella (3-min walk), Down Town Rotti Hut (3-min walk), and Fish & Chips Restaurant (3-min walk).
Does Hotel Onrock have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Onrock like?
Hotel Onrock is in the heart of Ella, a short 10-minute walk from Ella Railway Station and 6 minutes' walk from Suwadivi Ayurveda Health Care. Travelers recommend the hotel for its quiet location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

9.3/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

10/10 Exceptional

Great Value, Amazing View, Lovely Staff
Absolutely loved the view and the manager was a delight. Great value too.
Siobhan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The location was in lovely surroundings and easy but steep access to town. Tested your fitness! Staff were really lovely.
2-night family trip
Verified Expedia guest review

8/10 Very good

Lovely owner, very helpful, everything was efficient and clean and as expected. We were especially grateful for being provided with a takeaway breakfast when we had an early start. The hotel is basic as you would expect in Ella but it was clean and very good value. The only suggestion I would make is to improve the lighting in the rooms.
joshua, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant
Our stay was very pleasant, the location, the service, cleanness, breakfast and the staff were very polite and did a great job from the moment we arrived until the last minute of our stay.
Wasan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is in the perfect location. It is a short walk (3m up a steep hill) from the center of Ella. However, because it is up on the hill it has beautiful views and is quiet and peaceful. The staff are amazingly helpful and responsive. Wish we had another night to enjoy!
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

There are so many hotels in Ella. However, I am so glad that I chose Hotel Onrock. First and foremost the view from the hotel is BREATHTAKING!!. Then the Staff. The Manager Rohan Perera (Mr Rohan as he is lovingly called) is a wonderful human. He takes care of everything. He will never say no to any request. Your comfort is utmost important to him. He is available until 9.00 pm in the night and then from 4.30 am in the morning. His customer centric attitude is amazing. His staff also follow his lead. Raja from Housekeeping is a gentle soul. Panduka from back office is great. The rooms are so clean. The dining area is breathtaking. You get to see a waterfall from the hotel. All the major landmarks in Ella are so close from the hotel. A lot of dining options nearby. I highly recommend this HOTEL.
Philip, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The manager is the most friendly and interested man. Wonderful
1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Lovely hotel right by the town (allbeit up a very steep path!) but literally took 2 minutes to get to the main road with all the bars/restaurants. Our room was lovely, with a balcony looking out over to Ella rock and little Adam’s peak. Very comfy bed, tv, mini fridge, powerful, hot shower! Couldn’t fault this place as a lovely base to explore Ella
Chris, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

This hotel was nice enough but not worth the money. It has great views of ellas gap in the morning and a nice strong shower. We had several insect and lizard friends in our room but i think thats probably to be sxpected in that area. My major issue is i booked this hotel for the sri lankan breakfast and at no point did the host tell me i had to order it the night before so in the morning he would only offer me a crummy omelet and said i should have placed my order last night. How would i know that? The hotel is at the top of a very very steep hill but its a good workout if you like that kind of thing. Also we ate out till about 10pm and the hotel owner locked us out!! We had to bang on the doors to get back in
1-night romance trip
Verified Expedia guest review

8/10 Very good

samoon, 1-night family trip
Verified Hotels.com guest review