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Grand Hotel Eurasia

4.0 star property
Central Almaty hotel with restaurant, connected to the convention centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel Eurasia

Exterior
Property amenity
Luxury Double or Twin Room, 1 King Bed, Hot Tub, City View | City view
Reception
Minibar, in-room safe, desk, blackout curtains

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Gym
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Ski passes
  • Fitness centre
  • Sauna
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Ski shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is NZ$115
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Double or Twin Room, 1 King Bed, Hot Tub, City View

Luxury Double or Twin Room, 1 King Bed, Hot Tub, City View

Luxury Double or Twin Room, 1 King Bed, Hot Tub, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2015
Blackout curtains
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Renovated in 2015
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 King Beds

View all photos for Standard Single Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Single Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Renovated in 2015
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Zholdasbekov str 9A, Almaty

What's nearby

  • Dostyk Plaza - 1 min walk - 0.1 km
  • Zenkov Cathedral - 4 min drive - 3.2 km
  • Almaty Opera House - 4 min drive - 3.1 km
  • Almaty Central Stadium - 4 min drive - 3.5 km
  • Almaty Tower - 6 min drive - 3.8 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 28 min drive
  • Almaty Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Мандариновый Гусь - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mado - ‬4 min walk
  • ‪Line Brew Reserve - ‬3 min walk
  • ‪Coffee Boom - ‬4 min walk

About this property

Grand Hotel Eurasia

Grand Hotel Eurasia features a ski shuttle and puts you within a 15-minute drive of Shymbulak Ski Resort. Guests indulge in manicures and pedicures, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge, a fitness centre and a sauna. Ski passes are also available.

Languages

English, Russian, Turkish

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at noon
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
    • Ski shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Pool table
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Conference space (1184 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Sauna
  • Banquet hall

Accessibility

  • Lift

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Skiing nearby

Room amenities

Be entertained

  • 38-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This café specialises in Modern European cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 3500 per vehicle (one-way)
  • Local area shuttle and ski shuttle services are offered for an extra charge

Children & extra beds

  • Airport shuttle service for children costs KZT 3500.00

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.

Also known as

Grand Hotel Eurasia Almaty
Grand Eurasia Almaty
Grand Eurasia

Frequently asked questions

Does Grand Hotel Eurasia offer free cancellation for a full refund?
Yes, Grand Hotel Eurasia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hotel Eurasia?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Eurasia?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Hotel Eurasia?
Yes, an airport shuttle is available. The charge is KZT 3500 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel Eurasia?
You can check in starting at noon. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Grand Hotel Eurasia?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Grand Hotel Eurasia and nearby?
Have fun with nearby winter activities such as skiing. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near Grand Hotel Eurasia?
Yes, there's an on-site restaurant that offers Modern European cuisine.
What's the area around Grand Hotel Eurasia like?
Grand Hotel Eurasia is in Medeu District, a short 1-minute walk from Dostyk Plaza and 16 minutes' walk from Republic Square.

Grand Hotel Eurasia Reviews

Reviews

5.4

5.2/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Poor

This was a prepaid booking. Hotel reception refused to check me in, saying they did not receive the money from Expedia. A day later hotel sent me an email asking for feedback of my stay even though I was not checked in. I’ve never had a funny situation like this. They have not refunded my money until now.
Davron, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Davron, 3-night trip
Verified Expedia guest review

2/10 Poor

Navid, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst Hospitality
It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations
Aftab, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
anna, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Optimal location, worth for the price
anna, 7-night trip
Verified Expedia guest review

2/10 Poor

Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.
AYDIN, 2-night family trip
Verified Expedia guest review

2/10 Poor

AYDIN, 1-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified CheapTickets guest review

6/10 Good

“Tired” property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....
4-night business trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 1-night business trip
Verified Hotels.com guest review

6/10 Good

It was right across the street from a mall with lots of food choices.
1-night romance trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

6/10 Good

A hotel remodel in progress
It is valued well for being so close to all the major attractions in Almaty. Directly across the street from the Dostyk Mall. Area is full of attractions all within easy walking distance from this Hotel. The staff are knowledgeable and most speak English very well. The rooms are clean and the buffet breakfast helps. The Grand Eurasia Hotel is being remodeled on the interior so it is a work in progress. So one could judge the hotel harshly or look at it as a bargain with name brand hotels being far more expensive in the area. With the currency valuation of the US Dollars to the Kazakh Tenge , I would say it is a nice value. It is a beautiful city with so many trees and the locals are so helpful. Many restaurants close by and all worth exploring. There is a restaurant attached to the Hotel which offers homemade cuisine so if one wishes you only need take the elevator down to the 1st floor and head out the hallway door and walk to the end of the hallway. It's cuisine is Kazakhstan which are made daily ! The deserts are pure heaven and one should try all. My personal favorite was a pastry filled with sweet banana. Everything on the menu is so tasty and of course made fresh daily throughout the day ! It is open from 0800 to 2100 hrs.
Verified Expedia guest review

6/10 Good

Great convenient location!
The hotel is near to mall, playgrounds for young children and across from US embassy, American citizen services. If you need to conduct business there, this hotel is great. Staff are kind and the breakfast is ample and served in a magnificent ballroom.
Verified Expedia guest review

2/10 Poor

Terrible hotel in terrible condition.
Hot dirty room. TV quit working during my stay. Room was not cleaned fully by staff. Breakfast was poor.
Verified Expedia guest review

2/10 Poor

Horreur
Chambre nettoyer 1 fois sur la semaine pas de petit déjeuner pas d eau en chambre douche cassé horrible
masera, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

JUNG HO, 1-night trip
Verified Hotels.com guest review

4/10 Fair

It Doesn't Worth the Price
In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country.
Yiu Wah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nikolai, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

도심 중심부에 있어, 주변편의시설 이용은 편안함 객실은 좀 오래되어서 쾌적성이 떨어짐 객실과 연회장 같은 층으로 프라이버시 좋지 않음 조식 제공시간이 너무 늦음 8~10시 제공으로 일찍 이동하는 손님은 사용불가
티무르, 1-night trip
Verified Expedia guest review

6/10 Good

normal
the hotel is not clean. and breakfast was not good.
Sangho, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Poor premises with a good location
The hotel has a good location between Dostyk & Nazarbayeva streets and 50m walk to Dostyk Plaza mall. The rooms are out-dated, allmost without maintenance and during our stay we saw a major water damage in one of their suites. Hotel breakfast is very weak. This hotel could work for someone who just needs a decent room (warm water works normally) for a cheap price in a very convenient location and is ready to eat somewhere else.
4-night business trip
Verified Hotels.com guest review

2/10 Poor

冷房が故障していて、お湯も出ませんでした。
部屋の冷房が故障していて、スタッフを呼びましたが、「たまたま、一時的に冷風が出ないだけだから、部屋でしばらく待っていれば大丈夫。」だと言われて部屋を代えてもらえませんでした。　また、お湯も出ませんでした。　翌朝、朝食会場で、他の部屋の顧客もお湯が出なかったと言っていました。
Verified Expedia guest review

6/10 Good

ショッピングセンターのあるホテル
街の中心からは離れているが、 DOSTYK PLAZA の近くで、タクシースタンドも近い。 無料で WiFi が使える。 コクトベのゴンドラ駅までは歩くと距離がある。
Verified Expedia guest review