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Hotel Green Plaza Joetsu

3.5 star property
Ski-in/ski-out resort with free ski shuttle, near Joetsu International Ski Area

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Green Plaza Joetsu

Outdoor pool
In-room safe, free WiFi, bed sheets
Skiing
Exterior
Snow and ski sports

Reviews

6.4 out of 10

Good

Popular amenities

  • Spa
  • Pool
  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 7 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Water park
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off

Feel at home (6)

  • Children stay free
  • Children's pool
  • Playground on-site
  • Fridge
  • Private bathroom
  • Television
The price is NZ$441
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room With Tatami Area

Family Room With Tatami Area

Family Room With Tatami Area

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
In-room safe
  • 18 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

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About the area

Map
112-1 Kabanosawa, Minamiuonuma, Niigata-ken, 649-6431

What's nearby

  • Joetsu International Ski Area - 1 min walk - 0.0 km
  • Joetsu Kokusai Playland - 3 min walk - 0.3 km
  • Maiko Snow Resort - 10 min drive - 7.5 km
  • Ishiuchi Maruyama Ski Resort - 10 min drive - 7.8 km
  • Gala Yuzawa - 21 min drive - 14.2 km

Getting around

  • Niigata (KIJ) - 114 min drive
  • Gala Yuzawa Station - 19 min drive
  • Echigo Yuzawa Station - 22 min drive
  • Free local area shuttle
  • Free train station pickup
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪ラ・セゾン - ‬1 min walk
  • ‪おしるこ茶屋 - ‬1 min walk
  • ‪レストラン アルプス - ‬4 min walk
  • ‪うおぬま倉友農園 おにぎり屋 - ‬7 min drive
  • ‪どさん子塩沢店 - ‬5 min drive

About this property

Hotel Green Plaza Joetsu

With ski-in/ski-out access, Hotel Green Plaza Joetsu allows you more time for downhill skiing and snowboarding, plus you'll be within a 10-minute drive of Maiko Snow Resort. Guests can visit the spa to be pampered with Thai massages, aromatherapy or reflexology, and La Saison, one of 7 restaurants, serves international cuisine. Other highlights include 2 bars/lounges, a water park and an outdoor pool. Skiers will appreciate the free ski shuttle, along with access to ski storage, rentals and lessons.

Languages

English, Japanese

At a glance

Hotel size

  • 634 units

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free train station shuttle*

Off-site

  • Free area shuttle
  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–8:30 AM
  • 7 restaurants
  • 2 bars/lounges

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Children's pool
  • Mini golf
  • Free local shuttle
  • Playground

What to do

  • Mini golf
  • Hot springs
  • Karaoke
  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Ski equipment hire
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Water park access (surcharge)
  • Full-service spa
  • 6 outdoor tennis courts
  • Sauna
  • Water slide
  • Lockers available
  • Banquet hall

Accessibility

  • Lift

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Downhill skiing
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include sports massages, Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

La Saison – This restaurant specialises in international cuisine.
Echigo – This restaurant specialises in Japanese cuisine.
Touri – This restaurant specialises in Chinese cuisine.
Monte Rosa – This restaurant specialises in international cuisine.
Cucina – This restaurant specialises in Italian cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1800 for adults and JPY 1200 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Hotel Green Plaza Joetsu Minamiuonuma-shi
Green Plaza Joetsu Minamiuonuma-shi
Hotel Green Plaza Joetsu Minamiuonuma
Green Plaza Joetsu Minamiuonuma
Green Plaza Joetsu
Hotel Green Plaza Joetsu Japan/Niigata Prefecture - Minamiuonuma
Green Plaza Joetsu Minamiuonu
Green Plaza Joetsu Resort
Hotel Green Plaza Joetsu Resort
Hotel Green Plaza Joetsu Minamiuonuma
Hotel Green Plaza Joetsu Resort Minamiuonuma

Frequently asked questions

Does Hotel Green Plaza Joetsu offer free cancellation for a full refund?
Yes, Hotel Green Plaza Joetsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Green Plaza Joetsu?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Green Plaza Joetsu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Green Plaza Joetsu?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Green Plaza Joetsu?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Hotel Green Plaza Joetsu and nearby?
During the winter, enjoy on-site recreation such as downhill skiing and snowboarding, and return when the snow melts for some tennis lessons. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Green Plaza Joetsu also has 2 bars and a water slide, as well as a sauna.
Are there restaurants at or near Hotel Green Plaza Joetsu?
Yes, there are 7 on-site restaurants, featuring international cuisine.
What's the area around Hotel Green Plaza Joetsu like?
Hotel Green Plaza Joetsu is a short 1-minute walk from Joetsu International Ski Area and 3 minutes' walk from Joetsu Kokusai Playland.

Hotel Green Plaza Joetsu Reviews

Reviews

6.4

Good

5.6/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Fair

Onica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Peaceful location. Relaxing spot
1-night family trip
Verified Expedia guest review

10/10 Exceptional

I lover the place, very, very beautiful. But staff don't speak english much. But the place it fantastic, it is so beautiful cover in snow breakfast and dinner are all inclusive, I didn't know until I find the place to eat . You need to mark advance booking, that all. If receptionist can information me that... I give 100% recommend but from my struggles it now 98% lol cuz the place is amazing. PS it very big. Food is very authentic not tourist style
Mom+6yrs, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was an incredible winter wonderland. Enjoyed our stay very much.
1-night trip
Verified Expedia guest review

4/10 Fair

Disappointed
From outside the hotel looks grand and impressive, but once you enter it becomes the opposite. The room was musty and had the most uncomfortable bed I have slept on. The shower barely worked and there were cobwebs along the base of the bed and on the ceiling. Don't get me started on the restaurants. Terrible food. Inedible to be honest. I love all styles of Japanese food and have no food issues whatsoever, this food was straight up prison food at best. I would highly recommend avoiding this hotel if you can, especially at the price they charged. I will end on the one good note - the staff were kind, courteous and attentive the entire time.
JDSAVS, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The location is a100% perfect
Splendid nature n you can rich the Japanese sea only by 90 mn driving.
Verified Expedia guest review

4/10 Fair

I wanted to enjoy this family focussed stay but...
What I had hoped for in a first time snow stay with 2 young kids turned out to be rather disappointing. I had worked at Big White in BC Canada for a season and saw what a customer service oriented, family friendly resort experience was. This however was a disappointment the moment we left the check-in desk as that's where the only English was... There was nobody willing to speak English and there was no English signage, one outdated English menu, no English rental forms and time and time again we got overlooked only to have 'locals' looked after due to the lack of confidence from staff to attempt to communicate with us. I respect that we were in Japan and that it was their territory but we felt excluded, lost and confused. Eg: lined up for 20 min at the only lunch option only to be told there's a desk with a form (all Japanese!) that we had to put our names on... The actual snow was slushy and half the resort closed and only a couple of chairs spinning. Ended up leaving after just one night. Fortunately my 1 & 3 yr old kids didn't grasp any of this and did have a great time playing in the snow. We captured a few happy snaps but it certainly was nowhere near the experience of a REAL family focussed resort like Big White which is what I had hoped to share in Japan with the kids... If you're willing to learn Japanese for your trip, sure, give it a go but if not, stay away. It's outdated and not customer friendly. I will NOT recommend this to anyone who doesn't speak Japanese.
Verified Hotels.com guest review

8/10 Very good

Hassle free
Super convenient with easy equipment and locker rental within the hotel compound. Staff speak very limited English though.
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing for ski season
I really enjoyed it and so did the boys, on Sen was there massage service was top notch lots of choices with food! Friendly people and authentic! Not touristy at all!
Verified Hotels.com guest review

4/10 Fair

Very dated, smells damp and mouldy. Food wasn't great. Very convenient for skiing, as you're right on the hill.
Verified Expedia guest review

6/10 Good

So so for skiing
Not so good The ski rental and lift pass rental are not in one place you need to queue again and it's very far apart from each other
Verified Hotels.com guest review

8/10 Very good

Yuko, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ABE, 1-night trip
Verified Expedia guest review

6/10 Good

EMIKO, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mutsuko, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

我喜歡住宿附近就是雪場,可惜今年到12月尾還沒下雪,有點可惜,看過圖片和他人經驗,下雪會很美. 另外就是內部裝修很有歐陸風格,很有特色
1-night trip
Verified Expedia guest review

6/10 Good

スタッフの方たちは、皆さん対応が良かったですが、 部屋に羽アリが出て殺虫剤を貰いました。
たんたん, 1-night family trip
Verified Expedia guest review

6/10 Good

連泊でしたが、タオルと浴衣の交換がされてなく残念でした。
2-night romance trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

4/10 Fair

期待以上のひどさ
期待は底辺からのスタートでした。 駐車場の案内はいいかげん 部屋は埃だらけ（特にベットの下、布団を和室に敷くと丸見え） 大浴場のエアコンは何年ものだろうと驚くほどの埃 できればどこかに買収してもらった方がいいホテルになるのでは？とさえ思いました
HASHIMOTO, 1-night family trip
Verified Hotels.com guest review

6/10 Good

おおむね良好！
GWに宿泊しました。 細かいことは気にしないでEnjoyしましょう！！
HIROKI, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

税およびサービス料: 7,122 円 高すぎませんか？ これは、ホテルに支払う料金ではないですよね？ 今回の一番の不満足点です。
2-night trip
Verified Expedia guest review

4/10 Fair

スキーに行った。フロント・夕食予約・クローク・レンタルなどの場所の配置が良くない。人が無秩序に右往左往する状態で非常に疲れる。リフトの割引券について聞くと『スキー場と経営母体が違うから何もない』等々こちらが『えっ？』と思う反応をするフロントの人もいる。白馬のグリーンプラザはこんなことはなかったから、がっかりした。上越では一流なのだから、もっとビシッとして欲しいと思う。
Ｐｉｅちゃん, 2-night trip
Verified Expedia guest review