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Royal Lodge Hotel

4.5 star property
Luxury hotel in Santa Cruz with outdoor pool and restaurant

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Photo gallery for Royal Lodge Hotel

Front of property - evening/night
Lobby sitting area
Luxury Double Room
Lobby
Outdoor pool
Located in a serene setting, Royal Lodge Hotel offers a warm welcome with breakfast, an international restaurant and coffee shop. Relax by the outdoor pool or explore the garden and playground. With free in-room WiFi, luggage storage and concierge services this hotel is perfect for families.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Free parking
  • Free breakfast
  • Free WiFi
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Fitness centre
  • Room service
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Single Room

Luxury Single Room

Luxury Single Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Royal Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Executive Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Relax in our spacious lobby area with a comfortable seating space and expansive windows offering views of the outdoors.

Novotel Santa Cruz De La Sierra

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 95 reviews
The price is NZ$175
4 Aug - 5 Aug
Novotel Santa Cruz De La Sierra
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About the area

Map
Avenida San Martin 200, Equipetrol Norte, Santa Cruz, 1309

What's nearby

  • Ventura Mall - 3 min walk - 0.3 km
  • Santa Cruz Zoo - 18 min walk - 1.6 km
  • Plaza 24 de Septiembre - 5 min drive - 3.8 km
  • San Lorenzo Cathedral - 6 min drive - 4.1 km
  • Guembe Biocenter - 10 min drive - 7.2 km

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 26 min drive
  • Santa Cruz de la Sierra Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Lounge Ejecutivo - ‬6 min walk
  • ‪Serafina - ‬1 min walk
  • ‪L'arôme - ‬7 min walk
  • ‪Nueva China - ‬3 min walk
  • ‪Subway Equipetrol - ‬4 min walk

About this property

Royal Lodge Hotel

Enjoy your visit to Santa Cruz with a stay at Royal Lodge Hotel. Guests can indulge in massages and enjoy international cuisine at Windsor, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a fitness centre and a terrace.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 52 rooms

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Windsor – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per person (one-way)
  • Local area shuttle service is offered for an extra charge

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Royal Lodge Hotel Santa Cruz de la Sierra
Royal Santa Cruz de la Sierra
Royal Lodge Hotel Santa Cruz
Royal Santa Cruz
Royal Lodge Hotel Hotel
Royal Lodge Hotel Santa Cruz
Royal Lodge Hotel Hotel Santa Cruz
HELP_OUTLINE

Frequently asked questions

Is there a pool at Royal Lodge Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Royal Lodge Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Royal Lodge Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Royal Lodge Hotel?

Yes, an airport shuttle is available. The charge is USD 15 per person one-way.

What are the check-in and check-out times at Royal Lodge Hotel?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at Royal Lodge Hotel and nearby?

Royal Lodge Hotel has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Royal Lodge Hotel?

Yes, Windsor offers international cuisine.

Does Royal Lodge Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Royal Lodge Hotel like?

Royal Lodge Hotel is a short 6-minute walk from Ventura Mall and 20 minutes' walk from Santa Cruz Zoo.

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Royal Lodge Hotel Reviews

Reviews

6.4

Good

6.8/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Poor

Esta cerrado, ya no deberia dejar reservar, se nota q tiene tiempo fuera de servicio.
5-night trip

2/10 Poor

そもそも営業してませんでした、、、入り口にホームレスの方が寝ており、全館、階段でさえ電気が付いてませんでした。
3-night trip

2/10 Poor

Me cobraron un día adicional. No lo recomiendo

Hicimos el contacto con Hoteles.com por tres días. En el momento de la recepción y unas horas antes de retirarnos también se confirmó que la estadía sería por tres, sin embargo cuando nos retirarnos un empleado llamado Mauricio de forma prepotente y malcriada nos indicó que deberíamos pagar por 4 dias, caso contrario, NO podíamos retirarnos del Hotel. Por la premura del vuelo para el regreso accedí ante este abuso. Por esta razón no recomiendo este Hotel.
MARINA, 3-night trip

8/10 Very good

1-night trip

10/10 Exceptional

La amabilidad del personal y la ubicación del establecimiento.
3-night trip

8/10 Very good

Alan, 2-night trip

10/10 Exceptional

Muy buena atención y ubicación
Federico, 2-night trip

8/10 Very good

2-night trip

6/10 Good

Situado en una zona confortable y segura. Zona moderna y al lado de un gran centro comercial. Lejos de la zona centro. El baño no era de la altura de lo que venden. El desayuno bien pero mejorable
1-night trip

8/10 Very good

Julio adolfo, 2-night trip

4/10 Fair

Disappointing stay

I was really looking forward to a bit of luxury after travelling for 6 weeks. Unfortunately I was greeted with judgment for having a backpack and then found that the facilities in my room were shocking. There wasn't even any hot water.
1-night trip

8/10 Very good

Recomendable

Muy buen hotel y buena zona
Ariel, 1-night trip

8/10 Very good

COMODO Y ACOGEDOR

HABITACIONES COMODAS Y LIMPIAS BUENA TV ATENCION MUY AGRADABLE DE TODO EL PERSONAL
1-night trip

8/10 Very good

Maria Aparecida, 3-night trip

10/10 Exceptional

ESTILO EUROPEO MUY AGRADABLE

Volvi despues de un año y el servicios se mantiene intacto los baños renovados buen tv y exlente atencion del personal GRACIAS
Zulema, 1-night trip

8/10 Very good

Lugar tranquilo y muy bien ubicado, personal muy atento y dispuesto a colaborar. Para mejorar solo necesita un poco de cuidado y mantenimiento en el edificio
Roberto, 1-night trip

6/10 Good

air conditioner

in some rooms.air conditioner is out of service
Liang, 5-night trip

8/10 Very good

Buena alternativa para no gastar mucho en alojamie

relacion calidad-precio buena..., hotel antiguo con carencias normales a su antiguedad, pero comodo, ordenado y servicio aceptable. podrán mejorar un poco el desayuno.., esta bien, pero le fata algo de variedad. pero insisto relacion calidad-precio esta bien
Luis Alberto, 1-night trip

8/10 Very good

hotel ok, mas precisa de melhorias

Funcionarios atenciosos. Porem precisa caprichar mais na limpeza.
cassie, 1-night trip

4/10 Fair

me tuve que cambiar de habitacion. en ese movimiento me desaparecio el cargador de telefono cuyo valor es de cien dolares, mas la incomodidad. Desayuno bastante mediocre
jorge, 6-night trip

6/10 Good

4/10 Fair

Hotel antiguo no muy limpio

Una abeja dentro del baño cuando ingrese, un mosquito muerto en la jabonera, hotel antiguo se oian ruidos extraños, no hay botones, no hay nada de cortesia en la bienvenida, no hacen la limpieza como debe ser, el personal no es muy servicial

6/10 Good

Ubicación

4/10 Fair

Su infraestructura es antigua, wifi lento, tv cable malo, tv pequeña, la verdad no fue lo que esperaba, el desayuno muy pobre.

2/10 Poor

Deficiente en mantencion y servicio

Deficiente hotel. El aire acondicionado botaba mucha agua todo el dia y noche, mojando alfombras y debiendo usar toallas para evitar problemas. Al regresar a la habitacion un dia, la puerta de la habitación estaba abierta y sin chapa, y no hubo explicación hasta exigirla. Otro dia el hotel dispuso un "taxi que trabajaba con ellos" y en el viaje la policía lo detuvo y se llevo al chofer detenido por ser un taxi ilegal y circular con patente cubierta.