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Hotel Casa Jum

3.5 star property
Santiago de los Caballeros hotel with spa and restaurant

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Photo gallery for Hotel Casa Jum

Exterior
1 bedroom, minibar, in-room safe, desk
Apartment, 3 Bedrooms | Living area
Apartment, 3 Bedrooms | Private kitchen
Interior entrance
Located in the business district, Hotel Casa Jum offers a serene oasis with a garden and spa. Treat yourself to international cuisine at the on-site restaurant, then unwind at the bar or take advantage of dry cleaning services. With free in-room WiFi and helpful staff, this hotel is perfect for both relaxation and productivity.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Bar
  • Spa
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury

Luxury

Luxury

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior

1 bedroom, minibar, in-room safe, desk

Executive Superior

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • 300 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • 350 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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The price is NZ$75
includes taxes & fees
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About the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000

What's nearby

  • Casino Gran Almirante - 5 min drive - 5.0 km
  • Monument to the Heroes of the Restoration - 7 min drive - 6.5 km
  • Estadio Cibao - 9 min drive - 8.4 km
  • Colinas Mall - 9 min drive - 7.5 km
  • Mundo Acuático - 10 min drive - 13.6 km

Getting around

  • Santiago (STI-Cibao Intl.) - 26 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪La Fiamma Stgo - ‬5 min drive
  • ‪Sabrass Restaurante - ‬5 min drive
  • ‪El dorado snack bar - ‬2 min drive

About this property

Hotel Casa Jum

When visiting Santiago de los Caballeros, Hotel Casa Jum is a great choice to consider. You can visit the spa to indulge in massages, facials or manicures and pedicures, and international cuisine is served at Casa Jum, which is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 9 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 12:30 PM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 7 and older

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 15

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets stay for free (dogs and cats only)

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby health club

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Bike parking
  • Full-service spa
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Reusable cups only

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient toilets only
  • Mobile key entry
STAR_OUTLINE

Special features

Spa

The on-site spa has couples treatment room(s). Services include facials, body scrubs and manicures and pedicures. The spa is open daily.

Dining

Casa Jum – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)

Policies

This property does not have lifts.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche

Also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros
HELP_OUTLINE

Frequently asked questions

Does Hotel Casa Jum offer free cancellation for a full refund?

Yes, Hotel Casa Jum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Casa Jum?

Yes, cats and dogs stay free.

Is parking offered on site at Hotel Casa Jum?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hotel Casa Jum?

Yes, an airport shuttle is available. The charge is USD 30 per person one-way.

What are the check-in and check-out times at Hotel Casa Jum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 12:30 PM. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Casa Jum?

No, this hotel doesn't have a casino, but Casino Gran Almirante (5-min drive) is nearby.

What is there to do at Hotel Casa Jum and nearby?

Hotel Casa Jum has a spa and a picnic area, as well as a garden and access to a nearby health club.

Are there restaurants at or near Hotel Casa Jum?

Yes, Casa Jum offers international cuisine.

What's the area around Hotel Casa Jum like?

Hotel Casa Jum puts you in Los Rieles, in the heart of Santiago de los Caballeros. Popular attractions include Casino Gran Almirante, which is 5 minutes away by car.

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Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Food
Breakfast
Bed

Reviews

10/10 Exceptional

Casa Jum always maintains a high level of service with friendly staff that remember you every time you return.
Patrick, 2-night trip

10/10 Exceptional

Very supportive staff, spacious and clean room.
Jocelyn, 1-night trip

10/10 Exceptional

Really great hotel
Julio Fermin De Los, 6-night trip

10/10 Exceptional

Great experience!!!
Anthony, 2-night trip

10/10 Exceptional

It was lovely and the staff too.
Rose, 1-night trip

10/10 Exceptional

It was great
Jo a, 4-night trip

10/10 Exceptional

Very supportive staff, very good foods, nice size room with electronic safe.
Jocelyn, 3-night trip

10/10 Exceptional

Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Michael, 2-night trip

10/10 Exceptional

Great place
Cliff, 2-night trip

10/10 Exceptional

It is a nice, small cozy hotel. The staff is very nice.
Gregory, 1-night trip

10/10 Exceptional

Very nice place at an excellent location with professional staff.
Elliot, 8-night trip

10/10 Exceptional

Excellent services, beautiful and clean place
Yoselin, 2-night trip

8/10 Very good

Quite, clean and calm..
KUY CHUL, 1-night trip

10/10 Exceptional

everything was very clean and nice
LIDIA, 4-night trip

10/10 Exceptional

Great customer service
Nelson, 2-night trip

10/10 Exceptional

Very comfy & Safe place
Santa, 1-night trip

10/10 Exceptional

Excellent stay!

Very clean and well maintained.
1-night trip

10/10 Exceptional

Quiet all the time, awesome staff, cleanliness, nice bedrooms, comfortable beds, I’ll come back soon

10/10 Exceptional

Good stay

Was a good sized room with everything needed for the day I was there.
1-night trip

10/10 Exceptional

place is fabulous and staff exceptional tv was so so also great location simply put a home run!
robert b, 7-night trip

10/10 Exceptional

Nice cozy hotel with friendly staff.

The hotel is located in a tranquil area a few minutes driving from shops and the mall. The hotel manager goes above and beyond to make your stay comfortable and alsays renembers returning customers. Transportation to other cities can easily be arranged, or even a ride to the airport, which is very convenient.
Patrick, 3-night trip

10/10 Exceptional

Good services
Juan, 3-night trip

10/10 Exceptional

Nice safe and clean.
Marcel, 1-night trip

10/10 Exceptional

I like the family vibe. clean, Mildred was very attentive and treat us like family. I will highly recommends Casa Jum. I will come back soon.
Lilian, 4-night trip

4/10 Fair

Disappointed !
Adancia, 2-night trip