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Hotel Casa Jum

3.5 star property
Santiago de los Caballeros hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Jum

Exterior
Minibar, in-room safe, desk, laptop workspace
Royal Suite | Terrace/patio
Apartment, 3 Bedrooms | Terrace/patio
Apartment, 3 Bedrooms | Private kitchen
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$92
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury

Luxury

Luxury

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Ceiling fan
3 bedrooms
Blackout curtains
Bidet
  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • 350 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Similar properties

Reception
El Montserrat - Hotel Boutique
Parking available
Free WiFi
Air conditioning
Non-smoking
9.0 out of 10, Wonderful, (91)
The price is NZ$70
includes taxes & fees
4 Dec - 5 Dec
El Montserrat - Hotel Boutique
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About the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000

What's nearby

  • Bella Terra Mall - 4 min drive - 4.6 km
  • Catedral de Santiago - 7 min drive - 6.9 km
  • Monument to the Heroes of the Restoration - 7 min drive - 6.3 km
  • Estadio Cibao - 7 min drive - 7.8 km
  • Colinas Mall - 9 min drive - 8.8 km

Getting around

  • Santiago (STI-Cibao Intl.) - 26 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪La Fiamma Stgo - ‬5 min drive
  • ‪Sabrass Restaurante - ‬5 min drive
  • ‪El dorado snack bar - ‬2 min drive

About this property

Hotel Casa Jum

When visiting Santiago de los Caballeros, Hotel Casa Jum is a great choice to consider. You can visit the spa to indulge in massages, facials or manicures and pedicures, and international cuisine is served at Casa Jum, which is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 7 and older

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby health club

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Bike storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Bike parking
  • Full-service spa
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Reusable cups only

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

The on-site spa has couples treatment room(s). Services include facials, body scrubs and manicures and pedicures. The spa is open daily.

Dining

Casa Jum – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)

Policies

This property does not have lifts.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Does Hotel Casa Jum offer free cancellation for a full refund?
Yes, Hotel Casa Jum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Jum?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Casa Jum?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Casa Jum?
Yes, an airport shuttle is available. The charge is USD 30 per person one-way.
What are the check-in and check-out times at Hotel Casa Jum?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 12:30 PM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Casa Jum?
No, this hotel doesn't have a casino, but Casino Gran Almirante (5-min drive) is nearby.
What is there to do at Hotel Casa Jum and nearby?
Hotel Casa Jum has a spa and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Hotel Casa Jum?
Yes, Casa Jum offers international cuisine.
What's the area around Hotel Casa Jum like?
Hotel Casa Jum puts you in the heart of Santiago de los Caballeros. Popular attractions include Malecón De Puerto Plata, which is 56 minutes away by car.

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

melvin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

J’ai passé un très bon temps j’ai été bien reçu aussi, le seul bémol était le prix des repas qui sont beaucoup trop dispendieux
Patrick, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sergei, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Very supportive staff, very good foods, nice size room with electronic safe.
Jocelyn, 3-night trip
Verified Expedia guest review

10/10 Exceptional

marie, 1-night trip
Verified Expedia guest review

6/10 Good

This property had poor lighting. What the owners did turn off the AC when we keft the property sometimes when we were inside 3 times in the 2 weeks we stayed. Also the window in the bathroom no curtain inside only outside. I feel there is 3cthings that needs to be improved.
Donaldo, 15-night romance trip
Verified CheapTickets guest review

4/10 Fair

Overrated
I don’t know how this hotel achieved its high rating. I stayed one night. AC never cooled the room. Refrigerator didn’t work. There’s no restaurants within walking distance. Leondo is nice.
John Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really great hotel
Julio Fermin De Los, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

everything was very clean and nice
LIDIA, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
Wilfredo, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Nice cozy hotel with friendly staff.
The hotel is located in a tranquil area a few minutes driving from shops and the mall. The hotel manager goes above and beyond to make your stay comfortable and alsays renembers returning customers. Transportation to other cities can easily be arranged, or even a ride to the airport, which is very convenient.
Patrick, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I like the family vibe. clean, Mildred was very attentive and treat us like family. I will highly recommends Casa Jum. I will come back soon.
Lilian, 4-night romance trip
Verified Orbitz guest review

6/10 Good

No cable at all
wanda, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything!!!
Willie, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Angie Q., 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good services
Juan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It’s a great hotel for the price and the staff are very friendly. The only downside is, there isn’t much within walking distance. However, Uber rides to the city center are cheap and don’t take long, so the money you save more than makes up for that.
Oliver, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It is a nice, small cozy hotel. The staff is very nice.
Gregory, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfy & Safe place
Santa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good location, in more of a suburban street that terminates in a cul-de-sac. Nice and quiet. The staff is incredible - always available and incredibly helpful. Shout out to Elis and Karim! I'll be back my friends.
Vance, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Raeburn, 1-night trip
Verified Expedia guest review

8/10 Very good

The bedroom is correct regarding the amount paid. The service is good and very quick.
Hilaire Romual, 1-night trip
Verified Expedia guest review

10/10 Exceptional

J'ai adoré mon séjour a casa jum , le personnel étaient exceptionneil ! Ma note est de 100% un gros merci Patrick Vincent
Patrick, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel was shabby at best, the room was smaller and not worth the price. The towels were hard and over used. The tv was a piece of crap.
Ainsley Jason, 2-night trip
Verified Expedia guest review