Gold Coast Convention and Exhibition Centre - 4 min drive - 3.2 km
The Star Gold Coast - 5 min drive - 3.7 km
Getting around
Gold Coast, QLD (OOL-Coolangatta) - 36 min drive
Varsity Lakes Station - 21 min drive
Helensvale Station - 24 min drive
Gold Coast City Coomera Station - 32 min drive
Cypress Avenue Station - 7 min walk
Florida Gardens station - 24 min walk
Restaurants
Cavill Lane - 1 min drive
Steampunk Surfers Paradise - 2 min drive
Hilton Executive Lounge - 2 min walk
Sushi Ave - 1 min walk
Finn McCool's Surfers Paradise - 1 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
H-Residences Surfers Paradise - GCLR
H-Residences Surfers Paradise - GCLR offers a great location, putting you within a short 10-minute walk of Cavill Avenue and Surfers Paradise Beach. Guests can visit the fitness centre for a workout, or splash around at the outdoor pool or indoor pool. Apartments feature bonuses such as kitchens and washers/dryers, along with furnished balconies and flat-screen TVs. Public transportation is close by: Cypress Avenue Station is only 7 minutes on foot.
Languages
English
At a glance
Property size
4 apartments
Arranged over 32 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The property charges 1.5 per cent for credit card payments
There is no front desk at this property
The check-in location differs from the property location; go to: [Shop 17 / 24 Queensland Ave, Broadbeach QLD 4218]
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation
Guests will receive an email from the property after booking with mandatory online check-in information. Guests must submit valid identification and damage deposit payment via secure link by 4 PM on the check-in date.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Secured on-site self-parking (AUD 10 per night; includes in/out privileges)
On-site parking is limited (max. 1 space per unit)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Indoor pool
Internet
Free WiFi
Parking and transport
On-site parking available only on request
Secured self parking on site (AUD 10 per night; includes in/out privileges)
Limited on-site parking (max. 1 space per unit)
Height restrictions apply for on-site parking
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Toaster
Cookware/dishes/utensils
Electric kettle
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 50.0 per day
Bathrooms
Bath or shower
Hairdryer
Toilet paper
Soap
Towels provided
Shampoo
Living spaces
Living room
Entertainment
1-inch flat-screen TV with digital service
Outdoor areas
Furnished balcony
Barbecue
Garden
Laundry
Dryer
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Housekeeping (on request)
Iron/ironing board
Location highlights
Near the ocean
Near the sea
Near the boardwalk
In the shopping district
In the city centre
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
4 rooms
32 floors
2 buildings
Built in 2011
Individually decorated
Fees & policies
Refundable deposits
A damage deposit of AUD 250 will be collected before check-in
Optional extras
Credit card charges are subject to an extra charge of 1.5 per cent
Housekeeping is available for an extra charge and varies based on length of stay
Children & extra beds
Rollaway beds are available for AUD 50.0 per day
Parking
Secured self-parking costs AUD 10 per night with in/out privileges
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Is there a pool at H-Residences Surfers Paradise - GCLR?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at H-Residences Surfers Paradise - GCLR?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at H-Residences Surfers Paradise - GCLR?
Yes. Self-parking costs AUD 10 per night. On-site parking is limited (max. 1 space per unit).
What are the check-in and check-out times at H-Residences Surfers Paradise - GCLR?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at H-Residences Surfers Paradise - GCLR and nearby?
H-Residences Surfers Paradise - GCLR has an outdoor pool and a fitness centre, as well as a garden.
Does H-Residences Surfers Paradise - GCLR have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
Does H-Residences Surfers Paradise - GCLR have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around H-Residences Surfers Paradise - GCLR like?
H-Residences Surfers Paradise - GCLR is in Surfers Paradise, a short 7-minute walk from Cypress Avenue Station and 6 minutes' walk from Surfers Paradise Beach.
H-Residences Surfers Paradise - GCLR Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
7.0/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
4/10 Fair
7 October 2024
Cockroaches in room.
Janine
Janine, 3-night family trip
Verified Wotif guest review
10/10 Exceptional
29 July 2024
It was an excellent location beautiful view. Also will consider coming back.
Ecevit
Ecevit, 3-night family trip
Verified Wotif guest review
8/10 Very good
20 September 2022
location is very convenience. maybe because the water restriction but the water in the shower is very weak. i was here a few years and it wasn't this bad (the shower)
Dung
Dung, 3-night family trip
Verified Wotif guest review
2/10 Poor
19 December 2021
The property was good but the after hours phone assistance was was extremely poor. It took well over 90 min to get into the room due to lack of communication and swipe cards not being activated. This issue caused us to be late for the appointment that we were required to be at. We had allowed enough time to get to our appoint had we got into our room in a timely fashion.
Tillie
Tillie, 1-night business trip
Verified Lastminute guest review
10/10 Exceptional
30 May 2021
Great place and location is amazing loved our stay
Josephine
Josephine, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 May 2021
Hard to beat location
Good location and great pools
Blair
Blair, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 May 2021
The great location
Close to everything
Verified traveller
2-night trip with friends
Verified Wotif guest review
8/10 Very good
16 April 2021
We stayed in this 2-bedroom apartment for 8 night during the Age National swimming championship. It is very conveniently located for great restaurants and cafes. The tram is right in front of the building so travel between the Gold Coast Aquatic Centre in Southport and Surfers Paradise was very easy.
The apartment was clean and the check in was easy. Overall a pleasant stay.
Verified traveller
7-night family trip
Verified Lastminute guest review
8/10 Very good
6 October 2020
Loved it but the fridge was on a leen and loved we were a walk away from everything
Thearenee
Thearenee, 4-night family trip
Verified Expedia guest review
8/10 Very good
9 December 2019
Property is in a great location, right in the heart of surfers. Apartment was clean and tidy.. we enjoyed our stay
Cassi
Cassi, 1-night trip with friends
Verified Expedia guest review
6/10 Good
13 November 2019
Location was ideal.
Disappointing that the residence was untidy.
Verified traveller
6-night family trip
Verified Wotif guest review
8/10 Very good
11 October 2019
Didn't like the fact property had no wifi.. No movies/streaming options.. location was great.. could've had some in home entertainment options..
Verified traveller
3-night family trip
Verified Wotif guest review
8/10 Very good
27 July 2019
Position,position,position.
Every thing supplied for a comfortable stay.
Verified traveller
3-night romance trip
Verified Wotif guest review
8/10 Very good
22 February 2019
Great location - would stay again
We stayed for 7 nights and the location is great - right in the heart of Surfers Paradise. Room was a good size for us as a family of 3 including a 2 year old.
The only down side for us was the apartment was non-serviced. We knew that going in and were happy not to have any but 7 nights with no spare bin liners, 2 dishwashing powder sachets and 2 dishwashing liquid sachets meant that we had to ration in order to not have to buy any.
We would stay there again.
Nicholas
Nicholas, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
8 September 2018
AC
Great spot! Nice & clean. Will definitely stay there again!
Angela
Angela, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2018
Kevin
Kevin, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 March 2018
AWESOME! SAME AS PICS!!
I LIVE IN LVL23, THE OCEAN VIEW IS AWESOME! NICE ROOM LOOK THE SAME AS ALL PICS ON WEBSITE.
VINCENT
VINCENT, 3-night trip
Verified Expedia guest review
2/10 Poor
12 June 2018
AUD 85 for Extra Cleaning Service!
When we got back from our side, we found that the toilet has spilled water thus it made the floor wet. This happened in the two bathrooms. The dryer didn't work. Its door has been loose and therefore you need to push the door so it would spin. We ended up unable to use it as we expected to.
The lamp located on top of the shower bathroom in the main bedroom fell down from the time we check in and they didnt fix it before checkin.
At the end of our stay we were not aware that we have to take our garbage out with us. Where should we put the garbage? Take us with our flight? There was no sign of garbage room in the building. Therefore we gathered the garbage in a plastic bag and put it near the exit.
We were then contacted and that we had to pay AUSD 85 for an extra cleaning (i.e taking the garbage out of the unit, and wash the dishes we left unwashed).
This is crazy, I asked about the number they came up with and they mentioned that they have a contract with the cleaning service company and AUD 70 is the charge for extra cleaning plus AUD 15 for their administration fee (???)
Although the area is nice, I would suggest you go to another listing in the building. There were plenty of it. I did the same thing in other unit (i.e gather my rubbish in a plastic bag near the door and unwashed my dishes that we use for simple meal before checking out) and never got contacted for an extra charge for cleaning. Disappointment!