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Hyatt Centric Guatemala City

4.5 star property
Luxury hotel with outdoor pool, connected to the convention centre, near La Aurora Zoo

Choose dates to view prices

Hyatt Centric Guatemala City is the perfect blend of luxury and eco-friendliness near La Aurora Zoo. Unwind by the rooftop terrace, sip a drink at the poolside bar, or grab a coffee from the cafe while enjoying in-room WiFi. Guests rave about this hotel’s helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$308
includes taxes & fees
14 Feb - 15 Feb

Why we love this property

Luxury rooftop escape
This luxury hotel provides an elevated experience with curated decor and a stylish rooftop terrace. The perfect spot for a chic getaway.
Flavourful dining options
3 bars complement this hotel's restaurant and cafe. A delicious buffet breakfast starts each day of culinary discovery.
Dream-worthy slumber
Drift into sleep on premium beds, cocooned by blackout drapes. Each luxury guestroom features stylish decor, soft dressing gowns, and a minibar.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for twin Room with Atrium View

Interior

twin Room with Atrium View

  • Sleeps 4

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Atrium View)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for King Room

Premium bedding, minibar, in-room safe, individually decorated

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Twin Room

  • Sleeps 4

View all photos for Junior King Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior King Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

View all photos for King Room with Atrium View

Premium bedding, minibar, in-room safe, individually decorated

King Room with Atrium View

  • Sleeps 2

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About the area

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010

What's nearby

  • Avia Mall - 1 min walk - 0.1 km
  • Plaza Fontabella Shopping Center - 2 min walk - 0.2 km
  • Avenida La Reforma - 3 min walk - 0.3 km
  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 9 min walk - 0.8 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 14 min drive
  • Airport drop-off service

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪Zielo - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪La Taberna - ‬3 min walk

About this property

Hyatt Centric Guatemala City

Hyatt Centric Guatemala City is just 2.7 mi (4.3 km) from the airport and offers a shuttle (available 24 hours). After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 3 bars/lounges. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace and a poolside bar. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 138 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport drop-off on request(available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 21.32 per person
  • Airport shuttle service is offered for an extra charge of USD 16.25 per vehicle. Maximum occupancy 3

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 122 per pet, per stay

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Does Hyatt Centric Guatemala City offer free cancellation for a full refund?

Yes, Hyatt Centric Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Centric Guatemala City?

Yes, there's an outdoor pool.

Are pets allowed at Hyatt Centric Guatemala City?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 122 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Centric Guatemala City?

Yes, there's free self parking.

Is an airport shuttle service offered by Hyatt Centric Guatemala City?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 16.25 per vehicle.

What are the check-in and check-out times at Hyatt Centric Guatemala City?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Hyatt Centric Guatemala City and nearby?

Hyatt Centric Guatemala City has 3 bars and an outdoor pool, as well as a fitness centre.

Are there restaurants at or near Hyatt Centric Guatemala City?

Yes, there's an on-site restaurant.

What's the area around Hyatt Centric Guatemala City like?

Hyatt Centric Guatemala City is a short 19-minute walk from La Aurora Zoo and 4 minutes' walk from Avenida La Reforma.

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Reviews

Hyatt Centric Guatemala City Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities

What guests liked

  • The rooftop pool area is a highlight with a great view and excellent service. (12 reviews)
  • Breakfast was excellent with a wide variety of options and a beautifully arranged buffet. (7 reviews)
  • The property is well-positioned for shops and restaurants with a rooftop bar and breakfast offering a wide variety of options. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Airport
Breakfast
Amenities
Food
Restaurant
Elevator
Shopping malls

Reviews

10/10 Exceptional

Great rooms, nice staff, beautiful hotel
shlomit, 2-night trip

10/10 Exceptional

Excellent location, Cortes’s staff, beautiful installations, good wifi, shower, gym, just an excellent combination for an enjoyable stay.
Salomon, 5-night trip

10/10 Exceptional

Great place! Good location - awesome pool!
Charlotte, 1-night trip

10/10 Exceptional

Everything was great!
Erin, 1-night trip

10/10 Exceptional

Everything about this hotel is excellent. Location, design, the amazing staff, the restaurants, the rooftop bar. Been here a few times and I keep coming back
Alina, 2-night trip

10/10 Exceptional

It is always good to stay there, great service and food
Sofia, 1-night trip

10/10 Exceptional

Excelente Hotel
Blanca, 1-night trip

10/10 Exceptional

Todo excelente!!!!
Marcela, 2-night trip

10/10 Exceptional

Amazing experience at this beautiful hotel. All the staff is friendly and welcoming Would highly recommend it
Keilly, 4-night trip

10/10 Exceptional

Great stay
Ana, 1-night trip

10/10 Exceptional

Wonderful experience, thank you for hosting us Hyatt
Alexander, 1-night trip

10/10 Exceptional

Excellent service
ivonne, 4-night trip

10/10 Exceptional

i would stay there again
James, 1-night trip

10/10 Exceptional

The hotel was beautiful. Very comfortable rooms and a great pool.
Isabel, 1-night trip

10/10 Exceptional

Very nice hotel that's close to the airport. Rudy was very helpful with recommendations and showed great hospitality to me and my husband. Great restaurants within walking distance
Faith, 4-night trip

10/10 Exceptional

nice safe property
Gary, 2-night trip

10/10 Exceptional

Very nice hotel. Lovely roof top pool.
Rachel, 2-night trip

10/10 Exceptional

NA
Gabriela, 1-night trip

10/10 Exceptional

Beautiful and modern hotel in Guatemala City's best area
Raul, 2-night trip

10/10 Exceptional

A beautiful modern hotel in a lovely area…
Mehran, 3-night trip

10/10 Exceptional

❤️❤️❤️❤️
Victor Domingo Tax, 1-night trip

10/10 Exceptional

We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!
Carlos, 1-night trip

10/10 Exceptional

Property was very clean and staff was friendly. Quick commute to the airport.
Kimberly, 1-night trip

10/10 Exceptional

It was an outstanding experience, the staff was the best part of the stay, very helpful and friendly.
Francisco, 5-night trip

10/10 Exceptional

Nice place to stay and the staff was great and accommodations.
Ryan Michael, 3-night trip