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Hotel Grand Park

Photo gallery for Hotel Grand Park

Suite | Pool | Indoor pool
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, soundproofing

Overview of Hotel Grand Park

VIP Access

Hotel Grand Park

3.5-star property
3.5-star hotel in Santa Fe with 2 restaurants and spa

8.0/10 Very good

297 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Bar
Map
Carrera 5 No 23-34, Bogotá, 110311

Room options

About this area

What's nearby

  • In Santa Fe
  • Monserrate - 9 min drive
  • Corferias - 17 min drive
  • U.S. Embassy Bogotá - 25 min drive
  • Park 93 - 33 min drive
  • Unicentro Bogotá - 38 min drive

Getting around

  • Bogotá (BOG-El Dorado Intl.) - 33 min drive

Restaurants

  • Al gratin - 2 min walk
  • La Cucharita Colombiana - 3 min walk
  • Cerdo Rey Burger - 4 min walk
  • Shoga Yaki - 5 min walk
  • Tapas Macarena - 5 min walk

About this property

Hotel Grand Park

When visiting Bogotá, Hotel Grand Park is a great choice to consider. Guests can visit the spa to be pampered with massages, aromatherapy or hydrotherapy, and Trattoria, one of 2 restaurants, serves Italian cuisine. An indoor pool, a bar/lounge and a health club are other highlights. Fellow travellers like the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room
  • Conference centre (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Trattoria – This restaurant specialises in Italian cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Continental breakfast is offered for an extra charge of COP 10000 per person (approximately)

Children & extra beds

  • Rollaway beds are available for COP 87500.00 per night
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 56525 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global) and COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Property registration number 19011

Also known as

Hotel Grand Park Bogotá
Hotel Grand Park Bogota
Hotel Grand Park Bogotá
Grand Park Bogotá
Hotel Hotel Grand Park Bogotá
Bogotá Hotel Grand Park Hotel
Grand Park
Hotel Hotel Grand Park
Hotel Grand Park Hotel
Hotel Grand Park Bogotá
Hotel Grand Park Hotel Bogotá

Frequently asked questions

Does Hotel Grand Park offer free cancellation for a full refund?
Yes, Hotel Grand Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Grand Park?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at Hotel Grand Park on 26 February 2023 start from NZ$54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Grand Park?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Grand Park?
Yes, there's an indoor pool.
Are pets allowed at Hotel Grand Park?
Yes, pets are welcome. There's a charge of COP 56525 per pet, per night.
What are the check-in and check-out times at Hotel Grand Park?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Grand Park and nearby?
Hotel Grand Park has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Hotel Grand Park?
Yes, there are 2 on-site restaurants, featuring Italian cuisine. Nearby restaurants include La Cucharita Colombiana (3-min walk), Cerdo Rey Burger (4-min walk) and Shoga Yaki (5-min walk).
What's the area around Hotel Grand Park like?
Hotel Grand Park is a short 11-minute walk from Gold Museum and 20 minutes' walk from Plaza de Bolivar. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Good value for the price
The hotel was in a good location, staff are always friendly with all the disposition to help you!
Patricia, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Great in general, but if you want a blanket.....
It was good, but again, for the second visit, when I requested a blanket, I was told one would be brought up, and it was not. On this second visit, I requested that a blanket please be brought up, was told it would be, then requested again an hour or so later. Still no blanket by morning. The rest was fine. Thanks.
Elizabeth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Right in the heart of
The location was perfect for me to walk to El Museo del Oro! Right in the heart of the old part of town, La Candelaria. The staff couldn't be more helpful. The place, although lovely from the front, was fairly tired upstairs, though clean. ;) The balcony with spa was a lovely surprise! A bit loud, as on an offramp. Thanks!
Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great. Cant beat it for the price
This place is amazing for the price. The area is great by day, but not at night. However, the hotel also has a restaurant, bar and pool so staying in is also great.
Andrew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No hot water even changed rooms. I ended up leaving for a different hotel at an extra cost because I prepaid for my room
michael, 6-night trip
Verified Expedia guest review

2/10 Poor

Just because we arrived late at the hotel due to delay from Wingo airplane, Grand Park just cancelled our room without any noticing leaving us there with no option than to re book another hotel. We will never ever stay in the hotel Grand Park again.
juliette, 2-night family trip
Verified Expedia guest review

8/10 Very good

Lovely property for the price. No air conditioning, so keeping the windows open for air brings street noise or construction workers sound from outside. They did not clean our room on our final day.
Jon, 6-night family trip
Verified Expedia guest review

8/10 Very good

Everything is walkable, full all inclusive , they have a pool and a bar, offer a la carte food and breakfast not free when booked through expedia,offer tours of the city , cable television is not so good ! Not a good idea to be on the street around 8 pm you will get robbed yet the vibe was good 😊
Robert, 2-night trip
Verified Expedia guest review

2/10 Poor

The receptionist was extremely rude disrespectful. Added additional charges and made me pay before we were allowed to check in. She was laughing in my face and talking over me as I tried to clarify the situation. The room was large, but not very clean. No sound insulation, could head everybody walking in the hallway. Very noisy at night. The area around is not safe after dark. The wife almost had her phone stolen, somebody tried to grab it out of her pocket.
peter, 2-night family trip
Verified Expedia guest review

6/10 Good

Aaron, 5-night trip
Verified Hotels.com guest review