2/10 Poor
9 August 2018
1. check -in service: hard to find where is the reception desk......find out we spent 30mins
2. when ck-in they asking 280000 vnd/ each person and swimming pool entrance 100,000 vnd/ each person and really i do not understand you gonna charge for cart ( ex; front resort gate to my room at least 15 -20mins waking????)
3. nobody respond for asking service even hotel operator they do not care hang up the phone easily
4. only good restaurant facility and service
5. even free night no more staying your location.
6. i gonna advise to hotel.com please when u charged the amounts of bill
no hidden cost later?
i like to see actual number
han james
han james, 1-night family trip
Verified Hotels.com guest review