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The Queen's Hotel

3.0 star property
City centre hotel in Lerwick

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Queen's Hotel

Exterior
Exterior
1 bedroom, desk, iron/ironing board, free WiFi
Property entrance
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

6.0 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Free parking nearby
The price is NZ$204
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Digital channels
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (sleeps 3)

1 bedroom, desk, iron/ironing board, free WiFi

Family Room (sleeps 3)

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room (sleeps 4)

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room (sleeps 4)

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Digital channels
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Digital channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

1 bedroom, desk, iron/ironing board, free WiFi

Twin Room, Sea View

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Digital channels
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Room
Varis House
Free parking
Free WiFi
Laundry facilities
Non-smoking
8.8 out of 10, Excellent, (172)
The price is NZ$204
includes taxes & fees
19 Nov - 20 Nov
Varis House
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About the area

Map
24 Commercial St, Shetland, Lerwick, Scotland, ZE1 0AB

What's nearby

  • Bain's Beach - 1 min walk - 0.1 km
  • Shetland Museum - 5 min walk - 0.5 km
  • Lerwick Town Hall - 6 min walk - 0.5 km
  • Coastal Walk to the Knab - 8 min walk - 0.7 km
  • Up-Helly-Aa Exhibition - 13 min walk - 1.1 km

Getting around

  • Lerwick (LSI-Sumburgh) - 41 min drive

Restaurants

  • ‪Fjara Cafe Bar - ‬19 min walk
  • ‪Da Haaf Restaurant - ‬12 min drive
  • ‪Fort Cafe & Take Away - ‬5 min walk
  • ‪The Lounge Bar - ‬2 min walk
  • ‪The Cornerstone - ‬11 min drive

About this property

The Queen's Hotel

When visiting Lerwick, The Queen's Hotel is a great choice to consider.

Languages

English, French

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 11 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

What to do

  • Whale watching nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Queen's Hotel Lerwick
The Queen's Hotel Hotel
The Queen's Hotel Lerwick
The Queen's Hotel Hotel Lerwick

Frequently asked questions

Are pets allowed at The Queen's Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Queen's Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at The Queen's Hotel?
Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is 11 AM.
What's the area around The Queen's Hotel like?
The Queen's Hotel is located on the waterfront, a short 5-minute walk from Shetland Museum and 6 minutes' walk from Lerwick Town Hall.

The Queen's Hotel Reviews

Reviews

6.0

Good

6.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Good

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic views from our room!
Maria Gabriella, 2-night trip
Verified Expedia guest review

2/10 Poor

Please be aware of positive reviews on this property, the building is in a complete state of disrepair. It shows its age magnificently, and although
Karen, 3-night trip
Verified Expedia guest review

8/10 Very good

We needed to wait for a staff member to register us. We were given 2 adjoining rooms when we requested a triple accommodation. The hotel is right on the coast. No lift, restaurant, or bar were available.
Kathryn, 1-night family trip
Verified Expedia guest review

2/10 Poor

£140 to stay in a property which would make a hostel look luxurious. No food available. Absolutely horrible however given choice so limited appears can charge whatever inflated price they like.
Paul, 1-night business trip
Verified Expedia guest review

2/10 Poor

Gareth, 2-night trip
Verified Expedia guest review

6/10 Good

Adam, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel should not be open to paying guests. It needs a complete refurbished and lacks basic amenities and services that are not stated on the website.
Wilma, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Philip, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice old style hotel. Room was comfortable. Great views across the water. Currently being renovated so no restaurant and reception is rarely staffed during the day.
Chris, 3-night romance trip
Verified Expedia guest review

2/10 Poor

The place is so dirty and under renovations, didn’t feel safe at all. When I wanted to cancel my booking I was told i will not get a refund, that’s daylight robbery. The property was advertised and there was no mention of it being under renovation.
Erick, 1-night family trip
Verified Expedia guest review

4/10 Fair

It's an old hotel that could be very nice and probably was at one time. Carpeting and wallpaper very worn. Bathroom was large and clean which was nice but faucet handles fell off when used, toilet paper roll kept falling off, etc. TV didn't work and we were told someone would come check it out which never happened. Restaurant was closed so had to walk into the town every morning for breakfast and coffee. Supposedly new owners who plan on fixing it up - would be interested if that happens.
David, 4-night trip
Verified Expedia guest review

2/10 Poor

Terrible room and good luck trying to check-in.
I don’t usually leave negative reviews even if I have a bad experience but this hotel is really terrible, if it was a cheap rate you could understand, but we were knocking on almost £300 a night. Arrived there at 2.00pm, the time that check-in opens. No one there, reception has a phone and a note to call for assistance. There was 3 numbers, first two didn’t work. Third I got through to someone who said they would just ‘pop down’. 15 mins nobody arrived, tried calling the numbers again, nobody answers. Tried again and again and nobody responds. Ended up waiting almost an hour in their reception which has no wifi, no phone signal (so no 4G or mobile calls can be made), so sat waiting doing nothing. A guy arrives through the front door and gives us a key, no apologies, no small talk, just room number and here’s your key, just make sure you know there will be no breakfast. Room was terrible, wallpaper peeling off everywhere, heater massively dented, shower head held together by tape, windows rotting and permanently open, the tiny tv didn’t work, everything metal in the bathroom rusted. To be fair, the mattress was relatively comfortable but a very dated room that needs a lot of work but has been neglected for a long time. This isn’t just one room, this is the second time I have stayed there and the room (and reception experience) was just the same. The problem is that there is a lack of hotel rooms in Shetland and so you end up having no choice if you leave it late to book.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Main lights didn’t work no soap shampoo or body wash supplied no breakfast
Bob, 1-night trip
Verified Expedia guest review

2/10 Poor

Steve, 2-night trip
Verified Expedia guest review

2/10 Poor

Sonya, 1-night trip
Verified Orbitz guest review

2/10 Poor

edward, 1-night trip
Verified Expedia guest review

4/10 Fair

Jean Jacques, 3-night trip
Verified Expedia guest review

8/10 Very good

Nicola, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The Queens, is a timewarp but in a good way! The space is clean, comfortable warm and inviting! Absolutely fantastic service, if I return to Lerwick I will definitely staying at Queens!
Verified Expedia guest review

2/10 Poor

Decor was tired there was dust on pictures & frames in reception area a smell of dampness & wet root menu was repetitive & bar was only open from 5pm - 10pm no lounge area to meet relatives will not be back
2-night family trip
Verified Expedia guest review

4/10 Fair

Tired disappointing stay
The decor was tired & dirty - there was dust on the pictures & frames. The decor was tired & needed updated in the bedroom there had been gyprock put over the badly plastered cracks in the room there was a smell of dampness wet root nowhere to meet relatives & bar was open from 5pm & last orders was 9.45pm food was ok but menu was repetitive no variation
Gillian, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Stay for the view or somewhere else
Views of the harbour from most rooms and amazing and the staff are friendly - other than that this is a tired, poor quality hotel. Breakfast awful.
William, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

STEPHEN, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

There is an almost Victorian atmosphere to this place - all dark wood, subdued ochre paintwork and 19th century portraits and paintings in elaborate gilt frames adorning the walls. The rooms are modern enough though, but do heed the advice given about the use of the large key fob to switch on the electrics. The bathroom is equipped with a shower but not the walk-in variety, so care needs to be taken. However, it is simple enough to operate. It is located by the old harbour, handy for the town centre and actually overlooking the sea on one side. It overlooks Commercial St on the other but there is not great problem with noise. Staff are friendly and helpful and there was no problem about checking in earlier than the specified time. A good restaurant for an evening meal and a buffet breakfast where you could eat as much as you want for a day of Shetland exploration.
2-night trip
Verified Expedia guest review