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Hotel Crystal

4.0 star property
Sarajevo hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Crystal

Front of property
Pool
Balcony
Reception
Deluxe Double Room

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
  • Ski facilities
    Ski facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Ski storage
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is NZ$153
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Ceiling fan
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Ceiling fan
Separate bedroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
Bathrobes
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Garden
Spa & Hotel Terme
Pool
Free breakfast
Spa
Free parking
6.4 out of 10, (70)
The price is NZ$126
includes taxes & fees
19 Nov - 20 Nov
Spa & Hotel Terme
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About the area

Map
Banjska, Sarajevo, 71000

What's nearby

  • Ilidza Thermal Riviera - 7 min walk - 0.6 km
  • Sarajevo Tunnel Museum - 6 min drive - 3.8 km
  • Bosna River Spring - 8 min drive - 2.9 km
  • Bosmal City Center - 9 min drive - 7.0 km
  • Baščaršija Džamija - 14 min drive - 11.9 km

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 15 min drive
  • Podlugovi Station - 26 min drive

Restaurants

  • ‪Del Gusto - ‬4 min walk
  • ‪Kilim - ‬3 min walk
  • ‪Turkuazz Cafe&Restaurant - ‬4 min walk
  • ‪Restoran Brajlović - ‬5 min walk
  • ‪Pizzeria Ilidžis - ‬4 min walk

About this property

Hotel Crystal

When visiting Sarajevo, Hotel Crystal is a great choice to consider. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace and a garden.

Languages

English

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Reception hall

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Sofa bed
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This fine-dining restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards.

Also known as

Hotel Crystal Sarajevo
Crystal Sarajevo
Hotel Crystal Hotel
Hotel Crystal Sarajevo
Hotel Crystal Hotel Sarajevo

Frequently asked questions

Does Hotel Crystal offer free cancellation for a full refund?
Yes, Hotel Crystal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Crystal?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Crystal?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Crystal?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Crystal and nearby?
Have fun with nearby winter activities such as skiing. Enjoy amenities such as a fitness centre and a garden.
Are there restaurants at or near Hotel Crystal?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Hotel Crystal like?
Hotel Crystal is located a short 7-minute walk from Ilidza Thermal Riviera.

Hotel Crystal Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

xia, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The shower was cold water not hot enough to have a comfortable shower. When addressed to the hotel we was told mamangament would be notified and nothing was done about the complaint. Luckily we were only in this hotel for 2 days. When leaving the hotel they didnt seem to care that the water was cold even when it was tested by a member of the staff who agreed. No remurbisment was offered. The breakfast was a sham only very limited food available. I would not recommened this hotel. Stay in the hotel hollywood much better which is literally 5 minutes from this hotel.
Raj, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Mohammed, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Elvir, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The place was good but still the aircondition was weak , there was no trash on the room.. The employee was very nice and helpful but I wish they put SHATAF on the bathroom
Abdulaziz, 1-night family trip
Verified Expedia guest review

6/10 Good

Sarah, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

It was at the nice location but there was no hot water for hours and the elevator did not work either.
Emil, 1-night trip
Verified Expedia guest review

4/10 Fair

Poor hotel experience
The did not think through their amenities properly; one cannot tear-open the shower gel unless one does it with the teeth. The shower was full of mildew build-up. There is no waste bin in the room, so they hang a black plastic bag for your use on the cupboard instead. Wifi is only good at the reception and merely working in the room. It is sad, this hotel with a little professional know-how and care can be much better.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A TRANQUIL HAVEN
This hotel is a historical building situated in a park in the outskirts of Sarajevo away from the hustle-bustle of the city, the traffic and the pollution. The airport is only a few miles away, but air traffic noise is not a problem as flights are rather infrequent. We chose to take a taxi into town which cost only around €10 but you can use the No.3 tram too particularly during non-peak hours when it's not packed. I would not recommend the tram / bus though during the hot season as it will not be pleasant. The hotel staff are very helpful and will call you a taxi in no time. However, if you want to catch a taxi back from town it may not be that easy. The hotel has recently changed their name to Crystal from Hungaria but the signs on the street have not been changed. Some taxi drivers may not know the new name either so you may have to say Hotel Hungaria. Guests can use the pool and gym free of charge at their sister Spa Hotel a few minutes walk away. Sauna, thermal spring and other treatments have a charge but are pretty reasonable. British guests may like to note there is no electric kettle or coffee machine in the room but you can ask for hot water at the restaurant until 11pm. Being such a beautiful environment, locals like to use the 3 hotels there for their wedding parties so occasionally there could be party noise till midnight and I think weekends in particular. So it may not be ideal if you are not a great sleeper. Otherwise, the hotel surpassed our expectation.
One Step, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel
A very nice hotel with excellent service and food. The only downside was spending more than an hour looking for parking because we arrived on a Friday evening with a wedding taking place and very limited parking. Highly recommend if don't need to park.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place and view, friendly staff and helpful and the breakfast is good
Verified Expedia guest review

8/10 Very good

Zainab, 1-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

8/10 Very good

Endroit paisible
Un très bel endroit avec jardin immense à un prix très abordable, près de l'aéroport et aussi à une distance de marche de plusieurs restaurants. Le personnel est très sympathique et attentif aux besoins des clients.
4-night trip
Verified Expedia guest review