City Express by Marriott Tijuana Otay is a hub of activity, where you can fuel up with free continental breakfast and stay connected with in-room WiFi. Enjoy a great workout at the gym or take care of work tasks at the 24-hour business center, all while appreciating the helpful staff.
Reviews
7.67.6 out of 10
Good
Popular amenities
Gym
Free breakfast
Non-smoking
Air conditioning
Laundry facilities
Free parking
Main amenities (12)
Daily housekeeping
Free area shuttle
Free cruise terminal shuttle
Free shopping centre shuttle
Fitness centre
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Air conditioning
Car hire on-site
Vending machine
Feel at home (6)
Free cots/infant beds
Private bathroom
Television
Daily housekeeping
Lift
Dry cleaning/laundry service
The current price is NZ$158
NZ$158
includes taxes & fees
2 Mar - 3 Mar
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Free bottled water
Cable channels
21 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Room, 1 Queen Bed, Non Smoking
Room, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Free bottled water
Cable channels
21 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Superior Room, 1 King Bed with Sofa bed
Autonomous University of Baja California - 4 min walk
Alameda Otay - 8 min walk
High Performance Center in Tijuana - 11 min walk
U.S. Consulate General Tijuana - 15 min walk
San Ysidro Border Crossing - 9 min drive
Getting around
Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 9 min drive
San Diego, CA (MYF-Montgomery Field) - 35 min drive
San Diego, CA (SEE-Gillespie Field) - 36 min drive
San Diego, CA (SAN-San Diego Intl.) - 37 min drive
San Diego Santa Fe Depot - 26 min drive
Free local area shuttle
Free cruise terminal shuttle
Free shopping centre shuttle
Restaurants
Agredanos Burguer - 9 min walk
Buffalo Wild Wings - 9 min walk
Starbucks - 1 min walk
Moma sushi + pizza - 9 min walk
Mr. Pampas Do brasil - 6 min walk
About this property
City Express by Marriott Tijuana Otay
At City Express by Marriott Tijuana Otay, you'll be within a 10-minute drive of San Ysidro Border Crossing and U.S. Consulate General Tijuana. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and continental breakfast daily between 6 AM and 10:30 AM. Also, CAS Visa USA and Las Americas Premium Outlets are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
Spanish
At a glance
Hotel size
120 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Free cruise terminal shuttle
Off-site
Free area shuttle within 10 kilometres
Free shopping centre shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
Coffee/tea in a common area
Water dispenser
Travelling with children
Free local shuttle
What to do
Winery tours nearby
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Luggage storage
Facilities
Fitness centre
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Policies
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana
Frequently asked questions
Does City Express by Marriott Tijuana Otay offer free cancellation for a full refund?
Yes, City Express by Marriott Tijuana Otay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Express by Marriott Tijuana Otay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Tijuana Otay?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Tijuana Otay?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at City Express by Marriott Tijuana Otay?
No, this hotel doesn't have a casino, but Caliente Casino (8-min walk) and Caliente Racetrack Casino (6-min drive) are both nearby.
What is there to do at City Express by Marriott Tijuana Otay and nearby?
Maintain your daily exercise routine at the gym.
What's the area around City Express by Marriott Tijuana Otay like?
City Express by Marriott Tijuana Otay is in Mesa de Otay, a short 9-minute drive from Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) and 15 minutes' walk from U.S. Consulate General Tijuana.
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City Express by Marriott Tijuana Otay Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 October 2024
Nice hotel
Abraham
Abraham, 2-night trip
10/10 Exceptional
8 September 2024
Very nice and clean hotel also easy to find will definitely stay here again
Mayra
Mayra, 1-night trip
10/10 Exceptional
7 November 2024
Love the spacious rooms and very clean.
Marco
Marco, 1-night trip
8/10 Very good
8 September 2024
Our stay was short, but we felt safe and enjoy our day!
Honorina
Honorina, 1-night trip
8/10 Very good
5 November 2024
Traveled to Tijuana for a family event, so I knew I was going to returned late to hotel, it was nice to find parking space and feel safe in the parking lot and hotel.
Maria
Maria, 1-night trip
10/10 Exceptional
29 September 2024
Dry good place
Francisco
Francisco, 1-night trip
10/10 Exceptional
20 August 2024
Very close to the Airport and 5 min drive to a plaza near by. Walkable distance to many restaurants. I would stay here again.
Staff was friendly and the free breakfast in the morning is awesome!
Sandra
Sandra, 1-night trip
10/10 Exceptional
24 May 2024
Rooms clean and helpful staff
Evlin
Evlin, 1-night trip
10/10 Exceptional
30 April 2024
Great hospitality
Angelica
Angelica, 1-night trip
10/10 Exceptional
27 May 2024
Very friendly staff
Francisco
Francisco, 1-night trip
8/10 Very good
8 July 2024
Nice property
Ivonne
Ivonne, 2-night trip
10/10 Exceptional
28 May 2024
Clean and helpful staff
Evlin
Evlin, 2-night trip
8/10 Very good
15 November 2024
Sewage smell was bad in the room bathroom but other than that, it was ok.
Jorge
Jorge, 1-night trip
10/10 Exceptional
24 October 2024
New building
Antonio
Antonio, 1-night trip
10/10 Exceptional
2 June 2024
Good stay
Cynthia
Cynthia, 1-night trip
10/10 Exceptional
21 July 2024
Safe,Quite and Convenient
Elizabeth
Elizabeth, 1-night trip
4/10 Fair
17 February 2025
it all started when I tried calling the hotel to ask a question they wouldn’t answer the phones at all. Second customer service was very bad at check in , they even asked me to send them the receipt where I had pre paid my stay, which I thought was weird because it should automatically come up in their system! Third, the room was not what the pictures looked online. The bathroom situation was the worst part where all the water came out of the shower. This will be the last time I stay at a city express.
Verified traveller
2-night trip
10/10 Exceptional
12 August 2024
Love the cleaning personnel
Esperanza
Esperanza, 2-night trip
6/10 Good
26 October 2024
We were able to hear every time someone would turn on their shower and flush the toilet
Ramiro
Ramiro, 1-night trip
10/10 Exceptional
14 June 2024
It was really quiet, the staff was nice and respectful. The breakfast wa really good. They serve eggs with potatoes, fried beans. They have more food like cereal, oatmeal, fruits etc. Nice place. Thank you
Cristina
Cristina, 2-night trip
10/10 Exceptional
26 July 2024
Thanks
Javier Alejandro
Javier Alejandro, 3-night trip
2/10 Poor
27 September 2024
Is a new building but the bathroom sewer stinks a lot like super stinks
Jesus
Jesus, 1-night trip
6/10 Good
21 October 2024
The rooms weren’t clean. The restroom had a really bad smell. Had stood here when they had recently open but the the place is going down hill with no maintenance being done to the place.
Stephanie
Stephanie, 1-night trip
10/10 Exceptional
23 May 2024
Everything was good just the couches and floors a little bit dirty