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Crystal Hotel Asmara

3.0 star property
Asmara hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Hotel Asmara

View from property
Front of property
Lobby
Minibar, in-room safe, desk, free WiFi
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Non-smoking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar
  • Free self-parking
The price is NZ$207
includes taxes & fees
8 Dec - 9 Dec

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
TV
Ceiling fan
Shower/bath combination
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
Minibar
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free WiFi

Standard Double Room

Highlights

Air conditioning
TV
Ceiling fan
Shower/bath combination
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Asmara Palace

Pool
Free breakfast
Spa
Free parking
7.6 out of 10, Good, (10)
The price is NZ$332
includes taxes & fees
5 Dec - 6 Dec
Hotel Asmara Palace
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About the area

Map
Bihat Street No. 17, Asmara

What's nearby

  • Former Governor's Palace - 6 min walk
  • Bell Tower - 7 min walk
  • Bowling Alley - 13 min walk
  • Central Market - 16 min walk
  • University of Asmara - 17 min walk

Getting around

  • Asmara (ASM-Asmara Intl.) - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosina Caffé - ‬10 min walk
  • ‪Cinema Roma - ‬5 min walk
  • ‪Spaghetti & Pizza House - ‬5 min walk
  • ‪Ararat - ‬19 min walk
  • ‪Dolce Vita - ‬10 min walk

About this property

Crystal Hotel Asmara

Crystal Hotel Asmara is just 4 mi (6.4 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Languages

English

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Mosquito nets

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Asmara
Crystal Hotel Asmara Hotel
Crystal Hotel Asmara Asmara
Crystal Hotel Asmara Hotel Asmara

Frequently asked questions

Does Crystal Hotel Asmara offer free cancellation for a full refund?
Yes, Crystal Hotel Asmara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Hotel Asmara?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Hotel Asmara?
Yes, there's free self parking.
Is an airport shuttle service offered by Crystal Hotel Asmara?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
What are the check-in and check-out times at Crystal Hotel Asmara?
Check-in start time: 1:00 PM; check-in end time: anytime. Check-out time is 10:30 AM.
Are there restaurants at or near Crystal Hotel Asmara?
Yes, there's an on-site restaurant.
What's the area around Crystal Hotel Asmara like?
Crystal Hotel Asmara is a short 7-minute walk from Bell Tower and 13 minutes' walk from Bowling Alley.

Crystal Hotel Asmara Reviews

Reviews

7.2

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Shiferaw, 10-night trip
Verified Lastminute guest review

10/10 Exceptional

The property staff and space was excellent. Helpful staff and very clean. It was so safe and many places to see by foot! Beautiful city and we were right at the core.
Martha, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Great location in the heart of Asmara, walkingdistanceto almosteverythingtou want to see in the city. Definitely try to get a room with a front balcony overlooking the Customs Building across the street and the Embassy of Türkiye to the right (I had room 201). Wi-Fi is available (but expect a very slow connection). Included breakfast is good, made to order omelet with strong coffee and fresh juice. Hot water in the shower and bathroom, small mini-fridge, comfortable bed, very friendly English-speaking reception, make for a good mid-range budget option. I booked and prepaid on Expedia, making it hassle free once in Asmara, and saving my cash for the restaurants and bars in Asmara. Reception can change USD at the normal government rate 15 nakfa to 1 USD. I actually walked to and from the airport, and it takes about one hour. Don't miss Ghibabo Restaurant nearby for 15 nakfa Asmara beer and traditional food like kitfo (tasty pizzas, too). Recommended hotel!
David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location! Great service! Convenient to all sites.
kwendeche, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Staff were really helpful and the hotel's in a great location. Only downside is that the room isn't well soundproofed, so noise from the corridor could be loud.
3-night trip
Verified Hotels.com guest review

8/10 Very good

The best choice in Asmara. Great location in the center of town. Very good, friendly and attentive service. Very clean room and hence a very good stay. Given the financial and investment situation in Eritrea, it is unsurprising that the rooms are a little spartan but that is no criticism of the hotel. I would definitely return to the Crystal.
SteveB, 2-night trip
Verified Expedia guest review

6/10 Good

Clean & friendly. Arrived morning of 7th October with room confirmation from Expedia for 19 days. I was shocked to be told they did not know of this booking and that they had a room for only two days!! I was very disappointed about this state of affairs. Sadly wi fi was not working and could not tell Expedia of my status. On the second day of my stay I was told I could stay for the booked 19 days and they apologised for the imperfect info I was given day before!! So the first two days were hair raising not knowing what I could do about it.
19-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Very happy with 2 week stay at crystal hotel. Service provided was excellent and the staff especially receptionists, waitresses and housekeepers were exceptionally friendly, approachable and always greeted us kindly. Hotel is in the perfect location, very close to Asmara city center. My family really enjoyed their stay at Crystal hotel this summer, July 2019 Rahwa
Rahwa, 14-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Decent tourist hotel in Asmara
Perfectly adequate hotel for Asmara. Needed a hotel our first night and stayed at the Crystal. Relocated to another property for the rest of our stay, but Crystal was fine for one night.
andrew, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

There are no credit cards accepted anywhere in Eritrea. Hotel either takes US dollars, Euros or local currency. There is no elevator at this hotel. The restaurant is excellent with cheap prices. Shuttle service is excellent but is not cheap.
3-night family trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

The staff is very nice and helpful. The location is great for walking.
Patrick, 5-night family trip
Verified Expedia guest review

8/10 Very good

Hotel is basic but has all you need. Walkable distant to many sites. Overpriced, but no more so than other hotels in Asmara. If we go again to the city we will stay in the same hotel.
Ravi, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

I travelled to Asmara Dec/19/2018 with my two brothers and we staid in crystal hotel for two weeks and I cannot express my happiness enough about the hotel from the bell man Mr habte all the receptions helen, tsega to the owner Mr Daniel every one of them where pleasant and very nice people. the only thing I would like to mention is water was very slow in the bathroom I was having hard time taking a shower especially at night. I would recommend this hotel to everybody who is travelling to Asmara. Hope to see everybody again soon.
6-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel very near to the centre of town. 5 minutes from central strip and close to many attractions
7-night trip
Verified Expedia guest review

2/10 Poor

I pre paid for dec 26 and when I got there they said I had to pay again
1-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Orbitz guest review

8/10 Very good

Room 206 was pretty comfortable. We stayed the last night of our trip there, and compared to room 205, it was much larger. Both the sleeping area and the bathroom were significantly better. The bathroom appeared twice as large than 205. What we couldn't figure out is how we ended up paying the same rate for both rooms. Staff was very friendly but not as organized. At the front desk, it took them a while to verify our room reservation, although we had stayed two nights when we first entered the country, and another three nights half-way through our trip. We confirmed our last reservation with one staff member at the front desk (October 4th), and when we arrived (October 14th) another staff member couldn't seem to find our reservation. It took some searching, and asking around but she finally found it.
1-night trip
Verified Expedia guest review

6/10 Good

Hotel staff are very friendly. The room was smaller than it appeared in online photos, and the bathroom shower pressure was unreliable. On certain days the pressure was strong, and other days there was hardly any water getting through. I'm not sure if it was the room we were in (205), or just the time of day we showered. The hotel has no elevator, and a windy staircase. Not the best if you have many or heavy bags.
3-night trip
Verified Expedia guest review

4/10 Fair

Room was unclean on arrival day. Surface area of side tables and desk area were dusty. It seemed to be a room that had been unoccupied for a while. We paid for a room with a view, but all we could see are other buildings lined up against the hotel. Water pressure in the shower was unreliable, and the bathroom was very small in room 205. The shower area was cramped, and felt a bit claustrophobic, with the water heater right above the back of my head. The window in the bathroom is right next to shower, so cold air would seep in, even with the window closed. The staff at the hotel were very friendly, though.
2-night trip
Verified Expedia guest review

8/10 Very good

there isn’t a lot of choice in Asmara
It’s cool in Asmara and the shower was challenging to get it warm . They turn off the water pump during certain hours . All the noise echoes up the stairwell . If you are not on the street side you will hear the people in the restaurant until it closes . It’s clean . There are no coffee / tea making facilities as stated . Water is not complimentary and over priced .
1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean
They don’t tell you that they turn the water off after 10am , and then not on again until 7-9pm . These are the only times to shower . It’s not very warn ( the heater tank isn’t left on between guests ) and Asmara is coolish . I had a shower that the curtain was too short snd the water sprays all over . There isn’t s lot of hotels in Asmara for around this price so there isn’t a huge choice . Overall it was ok . Overpriced
1-night trip
Verified Hotels.com guest review

8/10 Very good

good location
i arrived at 4am ( when most flights arrive ) staff were hard to wake up to get in the door. they are not very efficient . the details in info about the hotel are not accurate. there are no tea making facilities . bottled water is provided but not complimentary and over priced. breakfast is only available 7- 9 am . terrible wifi - i wasn’t able to open an email during my stay
1-night trip
Verified Hotels.com guest review