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Hotel Las Americas
4-star hotel with spa, near U.S. Embassy in Guatemala
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
FromNZ$162NZ$133
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
8.0.Very good.181 verified Hotels.com guest reviews
Close to airport nice place. Lot of restaurants nearby.
Mar 7, 2021
Had an excellent experience for one night. Shuttle promptly met us at airport, check in…
Feb 23, 2021
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- 72 hours Gap period enforced between guest stays -
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Dining options32 positive mentions
Safe31 positive mentions
Walkable31 positive mentions
Convenient30 positive mentions
Shopping28 positive mentions
- Free WiFi
- Pool
- Airport transfer
- Bathtub
- Non-smoking
- Gym
Property highlights
Main amenities
- 184 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
For families
- Free cribs/infant beds
- Private bathroom
- Television
- Free toiletries
- Daily housekeeping
- Iron/ironing board
What’s around
- In Zona 13
- U.S. Embassy in Guatemala - 27 min walk
- El Obelisco - 15 min walk
- Avenida La Reforma - 15 min walk
- Union Church of Guatemala - 20 min walk
- La Aurora Zoo - 21 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Double Room
- Junior Suite, 1 King Bed
What’s around
Landmarks
- In Zona 13
- U.S. Embassy in Guatemala - 27 min walk
- El Obelisco - 15 min walk
- Avenida La Reforma - 15 min walk
- Union Church of Guatemala - 20 min walk
- La Aurora Zoo - 21 min walk
- Embassy of Germany in Guatemala - 23 min walk
- Plaza Fontabella Shopping Center - 24 min walk
- Children's Museum - 24 min walk
- The Village Shopping Center - 25 min walk
- National Museum of Modern Art - 26 min walk
Getting around
- La Aurora Intl. Airport (GUA) - 14 min drive
- Airport shuttle (surcharge)
map
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At a glance
Hotel size
- This hotel has 184 rooms
Arriving/leaving
- Check-in time 3:00 PM-9:00 PM
- Check-out time is 1 PM
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
The front desk is open during the following times:
- Monday - Sunday: 6:00 AM - 11:00 PM
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle from 4:00 AM to 11:30 PM*
Parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- 24-hour room service
Things to do
- Outdoor pool
- Fitness facilities
- Full-service spa
- Spa treatment room(s)
- Spa tub
- Sauna
Working away
- 24-hour business center
- Meeting rooms
Services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Hair salon
- Free newspapers in lobby
Facilities
- Year Built - 1993
- Elevator
- ATM/banking
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible meeting spaces/business centre
- Wheelchair-accessible on-site restaurant
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Freshen up
- Private bathroom
- Shower/tub combination
- Free toiletries
- Hair dryer
Be entertained
- 32-inch LED TV
- Cable TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
TERRAZA SPA CLUB has 2 treatment rooms. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
VOLCANES RESTAURANT - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Small print
Also known as
- Hotel Las Americas Quetzaltenango
- Las Americas Quetzaltenango
- Hotel Las Americas Guatemala City
- Las Americas Guatemala City
- Hotel Las Americas Hotel
- Hotel Las Americas Guatemala City
- Hotel Las Americas Hotel Guatemala City
Optional extras
Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
Late check-out can be arranged for an extra charge of USD 25 (subject to availability)
Rollaway beds are available for USD 25.0 per day
Buffet breakfast is offered for an extra charge of USD 21.00 for adults and USD 12 for children (approximately)
Airport shuttle service is offered for an extra charge of USD 3 (one-way)
Airport shuttle for children between the ages of 5 and 11 costs USD 3 (one-way)
Policies
Only registered guests are allowed in the guestrooms.
Guests under 18 years old are not allowed in the spa.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hotel Las Americas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's an outdoor pool.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 3:00 PM - 9:00 PM. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of USD 25 (subject to availability).
- Yes, VOLCANES RESTAURANT offers international cuisine. Nearby restaurants include Hector's Bistro (3-min walk), Restaurante Ginger (6-min walk), and Peccato Pasta (7-min walk).
- Yes, an airport shuttle is available from 4:00 AM to 11:30 PM on request. The charge is USD 3 one-way.
- Hotel Las Americas has a spa and an outdoor pool, as well as a fitness center.
8.0.Very good.181 verified Hotels.com guest reviews
- 10.0.Exceptional
Clean and convenient to the airport. Would recommend
1 night business trip, Dec 16, 2020
Verified Expedia guest review
- 6.0.Good
El Staff muy amable, la ubicación fenomenal, me quede para poder atender una celebración en las mismas instalaciones. Las instalaciones no son tan buenas como lo eran hace algunos años. No necesitaba una habitación para 3, sin embargo me cobraron para 3. Por alguna razón salimos con varios piquetes de algún insecto en la habitación, a pesar de decir que el hotel es limpio imagino que el control de plagas no es de lo mejor.
O.O., 1 night family trip, Dec 5, 2020
Verified Expedia guest review
- 10.0.Exceptional
The location, everything is close by. Very convenience. Very clean.
15 night family trip, Nov 30, 2020
Verified Expedia guest review
- 10.0.Exceptional
Relaxed
Nice place and relaxing. Restaurant is excellent.
John, 1 night trip, Mar 11, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
The hotel was much better than what I expected. I messaged the hotel a day before I arrived asking about the shuttle bus from the airport, and they arranged it for me even though I arrived after midnight. The hotel had a 24 hour reception, which was great. Staff were very friendly, and the room was very nice and clean. The breakfast was included, and it was by far the best breakfast I have had in any hotel. The hotel is at a main street, so it can be noisy.
2 night trip, Mar 7, 2020
Verified Expedia guest review
- 6.0.Good
Necesita mejorar.
Recepcion y check in estuvo bastante bien, pero luego el personal muy desatentos, sobretodo en el restaurante.Poco amables. Ademas, los elevadores en muy malas condiciones y tardadisimo. El Wi-fi super lento e inestable.
1 night business trip, Feb 26, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
The restaurant was amazing. Both the food and the staff were excellent. The staff recognized us after just our first meal at the restaurant and welcomed us back like old friends.
Rebecca, 1 night family trip, Feb 23, 2020
Verified Expedia guest review
- 10.0.Exceptional
Nice place to stay personnel very attentive and the service to an from the airport at no extra cost perfect
1 night family trip, Feb 13, 2020
Verified Expedia guest review
- 2.0.Poor
Hotel is very outdated, old, ugly, nasty.AC is super loud and old. walls are paper thin, you can hear anything people from the other rooms are saying. could not sleep a minute. Bathtub drain was clogged, water pressure was weak. bathroom has some previous women hair. disgusting.
Eldar, 1 night trip, Feb 12, 2020
Verified Expedia guest review
- 4.0.Fair
Didnot look like 5 starts i will never stay there again bad service,room looks old with dirty carpet and old
1 night romance trip, Feb 10, 2020
Verified Expedia guest review