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Splendid Hotel & Spa

3.0 star property
Hotel with spa, near Hoan Kiem Lake

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Photo gallery for Splendid Hotel & Spa

Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast (VND 113500 per person)
Daily buffet breakfast (VND 113500 per person)
Exterior detail
Interior entrance

Reviews

9.4 out of 10
Exceptional
Experience the charm of Hanoi Old Town at Splendid Hotel & Spa, with a full-service spa offering Swedish massages and body treatments. Unwind in the snack bar/deli or explore nearby Thang Long Water Puppet Theatre. Guests praise the helpful staff and perks like free valet parking.

Popular amenities

  • Free parking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Lake View

Minibar, in-room safe, desk, blackout curtains

Family Room, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Ceiling fan
Blackout curtains
2 bedrooms
Hairdryer
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony

View from room

Family Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room Single Use, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Day Use (Max 4 hours)

Day Use (Max 4 hours)

Day Use (Max 4 hours)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Day Use - 4 Hours Only

Hanoi Lotus Boutique Hotel

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 2,567 reviews
Hanoi Lotus Boutique Hotel
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At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

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Splendid Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Lake
Restaurant
Airport
Breakfast
Value
Food
Attraction

What guests liked

  • Airport transfers were arranged and went very smoothly, with some guests even praising the reasonable prices. (5 reviews)
  • The property's spa services were not mentioned in the reviews, however, the staff's helpfulness and attentiveness were highlighted. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The staff were absolutely amazing and its in the best location. Would stay here again
Andrea, 2-night trip

8/10 Very good

Good location, very friendly service and clean rooms.
Johanna, 5-night trip

8/10 Very good

Good location

Service is good, the staffs are friendly and helpful. Location is great.
Kim Chong, 1-night trip

10/10 Exceptional

Very accommodating staff

This was an amazing stay at Splendid Hotel.. The staffs are all very profesional..and Mr. Jacky the manager was very accommodating in all level.. I will come back here anytime.. Just the best
Luis, 2-night trip

10/10 Exceptional

Great hotel

We had a lovely stay here. The staff are brilliant and Kayn and Hannah went out of their way to help us.
Simon, 2-night trip

10/10 Exceptional

Great place to stay in the Old Quarter

Great location in the Old Quarter. Very friendly staff. Cozy rooms
Cyruz, 4-night trip

10/10 Exceptional

Excellent location and value for money

Really enjoyable stay at the Splendid hotel and spa. Hannah and Kim were so helpful and attentive and went above and beyond. The location couldn't be better, 5 mins from the Lake. The room was spacious enough and a roomy bed. Complimentary coffee and water every day. Would thoroughly recommend!
Julie, 4-night trip

10/10 Exceptional

A great place to stay in Hanoi at reasonable price

Very good all around. The staff were excellent and very helpful to sort things out.
s, 1-night trip

10/10 Exceptional

Great place to stay! Walking streets, plenty of restaurants and massage
Dong Hai, 3-night trip

10/10 Exceptional

The staff help us many times in travel. The view of the lake was great also
charles, 3-night trip

10/10 Exceptional

Convenient location. Staff are so kind and friendly.
Tony, 3-night trip

10/10 Exceptional

Hanoi

Nice room in the old quarter of Hanoi.
Mai, 1-night trip

10/10 Exceptional

The accommodations were clean and comfortable. I cannot say enough good things about the staff! They made my stay in Hanoi so memorable and enjoyable!
Karen, 3-night trip

2/10 Poor

Disgusting

It was the werst hotel room ever. Dirty, smelly, dirty bed linen, noisy and tiny. It was so bad that we could not stay there, not even for one night. this hotel should be removed from the hotels.com list. We are trying to get our money back since we did not stay there.
Ulrich, 9-night trip

10/10 Exceptional

Great location!!! On a busy street yet our room was quiet. Staff was super great. I’ll stay here again
George, 4-night trip

10/10 Exceptional

A great hotel with very friendly and helpful staff. The hotel itself is in a great location in the Old Quarter. We have had a great few days here!
Libby, 5-night trip

10/10 Exceptional

Excellent place to stay

Nice let situated in the centre of the city and next to the lake. It’s just the right location to explore the old town by foot. We stayed here three times in our trip and left our cases in between shorter trips away. The staff are excellent and nothing is too much trouble. We arranged money exchange, transport and laundry services at a good price. The rooms are clean and tidy and the back rooms are quieter at night although we had a good night sleep every night. The hotel did not have a restaurant but there are plenty of places nearby to get breakfast and other meals. Highly recommended.
s, 2-night trip

10/10 Exceptional

Attentive staff and older, but nice rooms in a super convenient location for being walkable
Keith, 6-night trip

10/10 Exceptional

Splendid Hotel and Spa is perfectly located in the Old Quarter of Hanoi, a one minute walk from the historic heart of the city, Hoan Kiem Lake. In keeping with most establishments of the Old Quarter, the entrance is modest, but upstairs, the rooms are very comfortable and well-equipped, accessible by elevator. Best of all, the staff was amazing, ready to assist in all aspects of our visit. In particular, the day manager Hannah Le was able to accommodate every request for personalized excursions around northern Vietnam. She, her assistant Hoa, and other members of our staff made us feel like part of their family.
Eric, 8-night trip

2/10 Poor

No idea how this was 9.2 score I fell for it too

Our flight was delayed so we arrived late, if someone asleep in reception counts as 24hr desk service then once we woke him up there was no problem. No room key just a door code that probably doesn’t change. Safe in room Other peoples hair left in bed. Floor broken in places. All taps and showers ran yellow intermittently. Sleeping fully clothed type place. Mosquitoes in room on arrival, balcony door didn’t lock and couldn’t find remote for air con. Stained toilet seat It is not a spa - offers massage nearby. Breakfast is not even on site. Scam No idea how this was 9.2 score I fell for it too
3-night trip

10/10 Exceptional

I was very comfortable
Yusuke, 6-night trip

10/10 Exceptional

Fantastic location in Hanoï's old quarter. Amazing staff !!! Hotel is very clean but could use some renovations. But extremely budget friendly i.e. the value is incredible! Anna and the rest of the front desk staff will treat you like royalty. I will stay there again.
François, 7-night trip

10/10 Exceptional

Flora is helpful. The room is quiet,so good clean room, location is good. Trip to halong and ninh binh tour is very good service, highly recommended for anyone come to stay
Shohei, 4-night trip

8/10 Very good

Hannah and Flora were very helpful. The rooms are a bit small but the location is very convenient. Not bad overall.
Joel, 3-night trip

10/10 Exceptional

Very well located, excellent value for money
Aidan, 3-night trip