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Kapuas Palace Pontianak Hotel

3.5 star property
Family-friendly hotel in Pontianak with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kapuas Palace Pontianak Hotel

Aerial view
Deluxe Room, Pool View
Reception
Business Suite, Pool View | Living area
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Pool
    Pool
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Free babysitting
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Babysitting (free)
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Deluxe, City View

Junior Deluxe, City View

Junior Deluxe, City View

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
Cable channels
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, Pool View

Superior Double or Twin Room, Pool View

Superior Double or Twin Room, Pool View

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
Cable channels
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View

Deluxe Room, Pool View

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
Cable channels
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, City View

Standard Double or Twin Room, City View

Standard Double or Twin Room, City View

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
Cable channels
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Business Suite, Pool View

Business Suite, Pool View

Business Suite, Pool View

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
Cable channels
  • 62 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Jalan Gajah Mada 889, Pontianak, Kalimantan Barat, 78122

What's nearby

  • Gajah Mada Shopping Complex - 2 min walk - 0.2 km
  • Vihara Bodhisatva Karaniya Metta - 3 min drive - 2.4 km
  • Ayani Mega Mall - 4 min drive - 3.5 km
  • Museum Provinsi Kalimantan Barat - 4 min drive - 3.9 km
  • Danau Sentarum National Park - 9 min drive - 6.8 km

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive

Restaurants

  • ‪Bakmi Kepiting Oukie - ‬1 min walk
  • ‪Nasi Tim & Bubur Daging Babi Gajah Kembar - ‬1 min walk
  • ‪Goeboek Coffee - ‬2 min walk
  • ‪Cafe Praktis - ‬2 min walk
  • ‪Se7en Days Cafe - ‬2 min walk

About this property

Kapuas Palace Pontianak Hotel

Kapuas Palace Pontianak Hotel is a great choice for a stay in Pontianak. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A children's pool and a garden are other highlights.

Languages

English, Indonesian

At a glance

Hotel size

  • 190 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool
  • Playground
  • Free babysitting

Working away

  • Business centre
  • Conference space (8590 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1983
  • Garden
  • Library
  • An outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • 22-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

On-site venue – This coffee shop serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: IDR 200000.0 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 60000 per person

Policies

This property accepts credit cards.

Also known as

Kapuas Palace Hotel Pontianak
Kapuas Palace Hotel
Kapuas Palace Pontianak
Kapuas Palace
Kapuas Palace Pontianak
Kapuas Palace Pontianak Hotel Hotel
Kapuas Palace Pontianak Hotel Pontianak
Kapuas Palace Pontianak Hotel Hotel Pontianak

Frequently asked questions

Does Kapuas Palace Pontianak Hotel offer free cancellation for a full refund?
Yes, Kapuas Palace Pontianak Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kapuas Palace Pontianak Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Kapuas Palace Pontianak Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Kapuas Palace Pontianak Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Kapuas Palace Pontianak Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Kapuas Palace Pontianak Hotel and nearby?
Kapuas Palace Pontianak Hotel has an outdoor pool and a garden.
Are there restaurants at or near Kapuas Palace Pontianak Hotel?
Yes, there's an on-site restaurant.
What's the area around Kapuas Palace Pontianak Hotel like?
Kapuas Palace Pontianak Hotel is located a short 2-minute walk from Gajah Mada Shopping Complex.

Kapuas Palace Pontianak Hotel Reviews

Reviews

5.0

5.4/10

Cleanliness

5.8/10

Staff & service

2.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Nur Nazurah, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Sabri, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Poor housekeeping and maintenance makes these property looks bad. Cockroaches, water stained, water leaks are things you can see in most of the places. Please find other options!
Aciss, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Poor maintenance and house keeping makes
1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

2/10 Poor

Roach Motel
Roaches in the hotel room. Hole in floor. Tub dinged in several places through the ceramic. Pool water like milk. Wifi never worked. Front desk people no help even though we spoke Malay.Had to battle for an extra thin towel. Very basic breakfast.
Thomas, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Safe place
Convince
Verified Hotels.com guest review