Does Kaiser Max Design Appartements offer free cancellation for a full refund?

Yes, Kaiser Max Design Appartements does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Kaiser Max Design Appartements?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Kaiser Max Design Appartements?

Yes. On-site parking options include a garage.

What are the check-in and check-out times at Kaiser Max Design Appartements?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 20. Contactless social distancing and check-out are available.

What is there to do at Kaiser Max Design Appartements and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes casino gaming.

Are there restaurants at or near Kaiser Max Design Appartements?

Yes, there's an on-site restaurant.

Does Kaiser Max Design Appartements have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes an espresso maker, a coffee maker and a toaster.

What's the area around Kaiser Max Design Appartements like?

Kaiser Max Design Appartements is in Innsbruck City Centre, a short 1-minute walk from Innsbruck Old Town Christmas Market and 2 minutes' walk from Hofburg.

Kaiser Max Design Appartements (Innsbruck, ), Innsbruck hotel discounts

10/10 Exceptional

27 March 2025

Great place! Yes, check in could be annoying but other than that what an amazing place! I’ll def stay here again

Jeffrey, 6-night trip

10/10 Exceptional

28 February 2025

Loved this area and the privacy

Lisa, 5-night trip

10/10 Exceptional

17 September 2024

Amazing property! The room had a wonderful breakfast nook with a view of the Goldenes Dachl. We loved staying here.

Jeffrey, 1-night trip

10/10 Exceptional

13 December 2024

3 rd time staying at Kaiser Max! Absolutely love this place! I will be back next year!!!

Katryna, 2-night trip

10/10 Exceptional

30 December 2024

Location is perfect. We stayed in Studio on 5th floor with 2 adults and 2 kids (12,9). Plenty of room and exceeded our expectations.

Meghan, 2-night trip

10/10 Exceptional

16 December 2023

Very friendly staff. Amazing location and great spacious room

Natalie, 1-night trip

10/10 Exceptional

28 January 2018

Very nice, clean appartement situated in the heart of Innsbruck

Yan, 1-night trip

8/10 Very good

21 August 2024

Amazing location and helpful staff. There was a heat wave so lack of air conditioning wasn’t great, but my understanding is that this is usually not an issue under normal weather conditions.

Maureen, 1-night trip

10/10 Exceptional

4 July 2025

The directions to the apartment were a little confusing so took us a little longer to find; however, the building is located next to the old town tower, which is a good landmark and easy to find. The apartments are above a cafe and are very clean, modern and fresh looking. We arrived in the middle of a heatwave so the building was probably hotter than normal, with fans and windows in use instead of AC, but this is typical for many European locations. We had plenty of space for our family to spread out and loved the central location within the old town as we could walk everywhere. Didn’t see the staff apart from check in but they were very friendly and there for help/questions if needed. There are cafes, restaurants and shops within mins/seconds walk from the apartment building so everything is close by, which is a great plus on top of the quality building. Would highly recommend the apartment as a ideal location to explore Innsbruck and the surrounding area from.

Richard, 2-night trip

10/10 Exceptional

18 September 2022

This apartment was outstanding. Attached restaurant was a big benefit with helpful staff. Our view from apt. 5 was fabulous! Right in the middle of everything you want or need. Very clean with all amenities and charming.

Karen, 4-night trip

8/10 Very good

21 October 2022

Was a pleasant experience. The room location was amazing. Top floor of building next to ancient clock tower looking out on popular square. You enter the Apartment via a restaurant. Great location. Only snag was they charged me with an unexpected cleaning charge of $35 upon check-in. I would stay there again.

Matt, 2-night trip

8/10 Very good

3 January 2024

Perfect location, a little noisy but didnt affect us as much as we thought. Good space, fell in love with the window view. Only negative was pillows not great, and becareful as water can leak out of bathroom. Everything else great

Christie, 3-night trip

10/10 Exceptional

20 December 2024

The apartment was in an excellent location and very clean. It was well-equipped with essentials like towels, pillows, a hairdryer etc. However, there was an oddly placed planter in one of the rooms, seemingly used to cover some exposed pipes. The check-in process was smooth but unconventional, as the restaurant host also served as the apartment manager and was only available between 3:00 and 9:00 PM. We considered storing our luggage after checkout, but there was no one to assist since the restaurant didn’t open until 3:00 PM.

Rebecca, 2-night trip

8/10 Very good

27 December 2019

Spacious apartment with two beds, very clean and modern in design. In a great location, right in the heart of old Innsbruck. The apartment felt hot and stuffy and we couldn’t figure out how to cook it down, and the linens and towels were really minimal. It was fine for one night.

Minna, 1-night trip

4/10 Fair

10 July 2024

Construction going on. No AC in the property so had to open the windows to bugs and construction. Water from the bathroom spills over to the living room if towels are not kept sufficiently. Extra towels.are $2 Euro each.

Megha, 2-night trip

10/10 Exceptional

21 July 2025

We stayed in Innsbruck in July as a family of 4 with two children, ages 12 & 17. Parking- Although there is no onsite parking, there is an offsite paid parking garage around a 5 minute walk from the apartment that was easily walk-able. Communication & Check-in- The communication was limited but informative and the Check-in was seamless. You access the entrance to the Apartment via a restaurant and check in with the hostess. The apartment elevator is right inside the door to the restaurant and easily accessible once you check in. The process took only a few minutes and was very easy. The building felt very secure, clean, and safe. Apartment- The apartment itself had two bedrooms, a pull out couch in the living room, a kitchen, and a nice large bathroom. The space was very clean and modern, and gave us ample room to spread out as a family. The air conditioning wasn't strong, but the windows were able to be opened and let in a welcomed cool breeze. Location- You CANNOT BEAT the location of this apartment. I honestly had no idea when we booked it how great it is. Located in the main square of the city, you simply have to look up for the apartment building entrance to see the Golden Roof. Almost everything the city has to offer is within steps of the building entrance and easily walk-able.

Sarah, 3-night trip

8/10 Very good

11 August 2024

Cute apt. Horrible check-in experience

We had a very painful check-in process. This is a small apartment building, not a typical hotel. We arrived on a Sunday and there was no staff, despite arriving during the advertised check-in hours. Hotels.com was no help. Finally we received a text from staff requiring more money in order for him to come check us in, despite having paid in full through Hotels.com. Once we finally got in the apt, the rest of the stay was smooth. The apt is in a great location and is in good condition. It was very warm with no AC, but it’s common not to have AC.

3-night trip

4/10 Fair

21 November 2019

Price Not Clear - Bathroom Door Transparent

The front desk refused to let us in the apartment, demanding we pay per person. Something not clarified at the booking. Also the bathroom door is basically transparent so it was very uncomfortable for our group to share the space. Despite the central location, I would not recommend this property to anyone.

1-night trip

8/10 Very good

15 June 2018

The apartment is beautifully updated and very clean and comfortable with one major downside. No AC. Without AC you are stuck opening your windows just to survive the heat to find that in Innsbruck people stay up through the night. The apartment is located in the busiest part of Innsbruck meaning loud noises all night. The worst two nights of sleep of our European vacation. We love Innsbruck and just wish the Beautiful apartment had AC.

2-night trip

8/10 Very good

11 September 2022

Great apartments and location!

This is a great place! Located right in the middle of old town and the apartment is awesome - everything you need! Communication wasn’t the best - the apartments are located above a bar and the bar was closed when I arrived so I had to troubleshoot. When I connected - they were super helpful, but it was unexpected and not the best after a long trip to arrive. Room was great but I was at the top and it was pretty warm. The AC unit didn’t have a tube to feed the hot air out the window, so it blew hot air out the back as well and the Gold member perk (bottle of wine) wasn’t in the room. Not a big deal as it is pretty circumstantial, but worth noting. I would definitely stay here again. The location and value and definitely worth it!

Kyle, 5-night trip

4/10 Fair

26 December 2022

We spent a lot of money to stay here so my expectations were pretty high. Wi-Fi signal was non existent in most of the place, which is tough when you travel internationally and get no cell service. I scanned the network and there were 41 devices on the Wi-Fi, I just don’t think the owner has kept up with the infrastructure needs to serve a whole building. No flexibility on late checkout… usually people will at least offer a few minutes or a solid explanation why we need to be out promptly at 10. Again, traveling internationally this is something to consider as 10am is early. There were little kids slamming around the floor above nearly all hours of the day and night, so it was hard to sleep for the few hours we were there.

8/10 Very good

23 December 2024

muy buena opcion en un excelente lugar

buena opcion, con espacio amplio para familias, muy bien ubicado. con elevador. mi única molestia es que se escuchan las pisadas de la recamar superior.

RAFAEL, 3-night trip

6/10 Good

8 December 2024

Die ausziehbare Couch war nicht zum Schlafen geeignet. Die Fenster sind leider nicht dicht daher sehr laut und kalt. Haben kein Auge zugemacht. Unterkunft war aber sehr schön und super Lage.

Martina, 1-night trip

10/10 Exceptional

3 January 2024

Wir haben mehrere Tage über Sylvester im Kaiser Max verbracht und waren sehr zufrieden. Die Zimmer sind sehr gut ausgestattet und sehr ordentlich. Die Lage mitten in der Altstadt von Innsbruck ist top alles Sehenswürdigkeiten sind fussläufig zu erreichen. Von den Zimmern hat man einen direkten Blick auf das Goldene Dacherl. Wer es wirklich ruhig mag ist schon aufgrund der Lage hier nicht gut aufgehoben. Wir fanden es super und kommen sehr gerne wieder.

Alexander, 4-night trip

8/10 Very good

18 September 2022

Hervorragende Lage, unser Zimmer hätte aber gründlicher geputzt werden können.

Tatjana, 1-night trip

Kaiser Max Design Appartements

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