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Holiday Inn Knoxville N - Merchant Drive by IHG

3.0 star property
Knoxville hotel with outdoor pool and restaurant

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Photo gallery for Holiday Inn Knoxville N - Merchant Drive by IHG

Welcome to our lobby, featuring a reception desk, comfortable seating, and a large window offering a view of the outside.
Work in comfort with a central desk, flat-screen monitor, and ample seating.
Two large beds with white linens, a flat-screen TV, and a desk with a chair.
Relax in a serene outdoor space with a round table, cushioned bench, and glass partition offering a view of the surrounding area.
Relax in a stylish seating area with a sofa, ottomans, and dining table.
Located near the University of Tennessee, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers a welcoming atmosphere with a bar and on-site restaurant serving breakfast and dinner. Connect to WiFi, stay active at the gym or unwind by the seasonal outdoor pool. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Room service
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$224
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, desk, iron/ironing board

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Shower)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Holiday Inn Knoxville-West, I-40 & I-75 by IHG

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 1,007 reviews
The price is NZ$172
includes taxes & fees
21 Aug - 22 Aug
Holiday Inn Knoxville-West, I-40 & I-75 by IHG
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About the area

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 17 min walk - 1.4 km
  • Knoxville Convention Center - 6 min drive - 9.2 km
  • University of Tennessee - 7 min drive - 9.5 km
  • Neyland Stadium - 8 min drive - 10.6 km
  • Knoxville Zoo - 10 min drive - 12.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Hexagon Brewing Company - ‬5 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Pizza Inn - ‬19 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive by IHG

Holiday Inn Knoxville N - Merchant Drive by IHG puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Bull and Barrel, which serves breakfast and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and overall property condition.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 122 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 36 kg per pet)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Bull and Barrel – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 4.99 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35.00 per accommodation, per night (maximum USD 105.00 per stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 21 to September 10
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Only bookings from non-local guests are accepted. Guests whose residence is within the same county as the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive an IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Knoxville
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel Knoxville
HELP_OUTLINE

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Knoxville N - Merchant Drive by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 35.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive by IHG?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon.

What is there to do at Holiday Inn Knoxville N - Merchant Drive by IHG and nearby?

Holiday Inn Knoxville N - Merchant Drive by IHG has an outdoor pool and a fitness centre.

Are there restaurants at or near Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's an on-site restaurant, Bull and Barrel.

What's the area around Holiday Inn Knoxville N - Merchant Drive by IHG like?

Holiday Inn Knoxville N - Merchant Drive by IHG is in Inskip, a short 19-minute walk from Knoxville Expo Center.

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Holiday Inn Knoxville N - Merchant Drive by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Restaurant
Location
Bar
Shower
Food
Toilet

What guests liked

  • Breakfast was delicious with many options and the staff was very friendly and helpful. (10 reviews)
  • The on-site restaurant served good food and breakfast was also satisfactory. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great hotel, poor location so close to interstate

Wonderful stay. A few positives were the cleanliness, modern look and wonderful breakfast. A few negatives were the black out curtains didn’t cover the entire window and the parking lot lights were bright and the interstate noise was loud.
Andy, 1-night trip

10/10 Exceptional

Great place to stay.
Erik, 2-night trip

10/10 Exceptional

Met request of quiet location!
Martin, 1-night trip

10/10 Exceptional

So spotlessly clean and new, quiet, pet-friendly, very comfortable bed, spacious bathroom, great free parking, easy check-in experience with lovely front desk manager Sara, check-out time not till noon — all at excellent value
Lauren, 1-night trip

10/10 Exceptional

The hotel is very nice. The staff are amazing. Highly reccomend if you need a place to stay on this side of Knoxville.
Randel, 1-night trip

10/10 Exceptional

The homeless people across the street from the hotel.
Nick, 3-night trip

10/10 Exceptional

Nice place
Mickey, 1-night trip

10/10 Exceptional

Friendly staff, clean
Constance, 1-night trip

8/10 Very good

Hotel clean. Staff very friendly. Had a problem @ check-in … hotel had no record that I had paid 1/2 of fee when making the reservation, so I was charged full amount. Had to go through Expedia and should get refund in about two wks.
Madge, 3-night trip

8/10 Very good

Room was a little chilly but was very clean and service was excellent. Would stay there again.
Michael, 1-night trip

10/10 Exceptional

Great breakfast and people were super nice
Kelli, 1-night trip

6/10 Good

Mehhhhhhh

It is an average hotel with comparitively above average pricing. The lobby of the building appears to have some updating but the rest of the hotel reads dated. The pool does not open until ten where many offer 8AM or even 6AM opening. The staff were all friendly and competent. So generally average to here but let's talk about breakfast. You have to pay an additional fee for breakfast - which we paid. Less expensive hotels offer similar and better breakfest incuded. The food was mediocre with what appeared to be real bacon the high point. Mediocre is the norm I believe in buffet hotel breakfast but the zinger here is they offer you a "check" with an opportunity to tip after you serve breakfast to yourself.
joseph, 4-night trip

10/10 Exceptional

We had a great stay! The room was nice and clean. The hotel staff were very nice and accommodating. We didn’t get a chance to eat at the restaurant in the lobby, but the menu I saw seemed to have some great dishes. The location was great, with many restaurants, stores, and gas stations nearby. Would definitely stay here again.
Ashley, 2-night trip

6/10 Good

Didnt stay long the hotel was nice
Andrew, 1-night trip

10/10 Exceptional

Clean, convenient
Katheryn, 1-night trip

10/10 Exceptional

Very nice place to stay
Britt, 1-night trip

10/10 Exceptional

Great stay!
Bengy, 1-night trip

10/10 Exceptional

We had a quick stay but everything was nice and clean. Shower water pressure was low.
Erika, 1-night trip

8/10 Very good

Worth the money

Overall a great place to stay for a one nighter headed in to Pigeon forge. Clean and kinda comfortable (for a hotel). Our only issue was the crooked rocking chair toilet. Kinda hard to be quiet in the middle of the night when the toilet goes clunk clunk clunk when you sit down
Robert, 1-night trip

8/10 Very good

Very comfortable beds!
Stephen, 1-night trip

10/10 Exceptional

Easy access to highway , Starbucks and restaurants . Clean ..
Michele, 2-night trip

10/10 Exceptional

Great sray

Everything about this day was quick and easy, although their knees were great
Brently, 1-night trip

8/10 Very good

It was a nice clean stay.
Michael, 1-night trip

10/10 Exceptional

None
Timothy, 2-night trip

10/10 Exceptional

For the price a solid place to stay for a UT game
Dan, 2-night trip