Hotel Shalom, Jeju City, South Korea

Everything was good. Ms. URI was very nice at the front desk! My only suggestion is that they need to staff people that speak some English if they want international tourism!

Clean n comfortable rooms, friendly n helpful staff, most of all very convenient to commute due to central city location😊👍👍😊

Room was spacious with a small sofa to lounge around on, bed was comfortable, I slept like a log. There was a bathtub to soak in and a high tech toilet bowl in the bathroom. Walking distance to Noodle street and a few museums. Visited in winter, we tried to adjust the A/C but didn't understand the Korean, we figured it out somehow lol. There is parking provided in the hotel basement.

Hotel Shalom is relatively near the airport (cross the road and take 101/110/120/130, 3000won by cash). The room is clean and new, bed was comfortable. There are 2 convenience store located nearby. Amenities provided includes shampoo, conditioner, shower gel, lotion, towel, bathroom slippers, water, a useless hair dryer (read more below). B2-B2 are parking lots. However the CONS as follow: - concierge staff was not welcoming upom checkin - tiny areas (e.g. showerhead holder) was not cleaned, image attached. - aircon was difficult to adjust - MOST IMPORTANTLY, the hair dryer cant discharge warm air at all. Called the concierge and someone came up to check and told me that it's normal. Are you telling me a hairdryer whichcan only discharge cold air is normal? No. I've stayed in hotels with small hairdryer which have weak air strength but never one with cold air only. Goodness.

The hotel location is convenient and the rooms are comfortable and clean. The other services are deficient though. The fitness center is located on B4 floor but the directions are for B1 floor. Fitness center is only for name sake and is used for other purposes. I booked a room for my family with twin bed. On arrival I was informed that my room is upgraded to two double beds since I was traveling with my 5 years old daughter. I thanked the receptionist but she told me that I have to pay additional KRW 20000. I said I am not interested in upgrade and happy with my current booking. She had difficulty understanding english and kept reciting same sentence again and again citing some rule. I gave up. Despite having deficiency in services they were insistent on charging guests for full service. I had other things to do instead of changing hotel room at the last minute so I just dropped my luggage and asked her to bill the amount to my room. It was a shock that she insisted to pay before being allowed to check-in. I simply gave her KRW 20000 and waited for receipt but she was still talking and explaining something to me which I was not even listening. I asked her to issue the receipt and be happy. After 5 minutes I gave up waiting for the receipt as well and left the place as I was losing patience. I was planning for a three day stay but instead left the room very next morning to more welcoming hotel with better facilities.

Pros- nice and good size bedroom. Very good view of the ocean. Wifi is good Cons- Staff is unable to communicate well.

Very clean and it's look new. Convenient location at the city center.

Lovely staff, brand new room and facilities, great location for city hall area.

We arrived at 12.30 pm but we couldn’t check in until 3 pm. It was raining-snowing and freezing and we had been traveling on planes for 16 hours. There were so many people waiting at the lobby and we couldn’t get early check in, so we dropped the luggage at the counter and went out for some abalones. The island is big and tourist attractions are far apart... the bus takes a Long time to go from one point to another. When we were back at 5.30 pm to check in, the room was ready. It was new, clean and had all the necessary amenities. It was an amazing value for money staying at Shalom. The place is so centrally located you can get buses to go every corner easily Checking out was a breeze. I highly recommend his hotel and it would be even more amazing if they allow early check in.

Very comfortable hotel. The reception staff are also very helpful.