Waterfront Cebu City Casino - 18 min walk - 1.6 km
Getting around
Cebu (CEB-Mactan - Cebu Intl.) - 27 min drive
Restaurants
Icon Cebu - 1 min walk
Choobi Choobi - 2 min walk
Kanyoen Yakiniku Restaurant - 1 min walk
Turning Wheels Craft Brewery - 8 min walk
Ruthy's Lechon - 3 min walk
About this property
Mezzo Hotel
Mezzo Hotel puts you a short five-minute drive from Ayala Center and SM City Cebu. Guests can indulge in massages and enjoy local and international cuisine at Cafe Mezzo, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a poolside bar and a fitness centre.
Languages
English, Filipino
At a glance
Hotel size
186 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Cafe Mezzo – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Ryan's Bar – This bar specialises in international cuisine and only serves light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: PHP 1000.0 per stay
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately PHP 438 for adults and PHP 219 for children
Children & extra beds
Rollaway beds are available for PHP 1500.0 per day
Policies
This property accepts credit cards and cash.
Also known as
Mezzo Hotel Cebu
Mezzo Cebu
Mezzo Hotel Cebu
Mezzo Hotel Hotel
Mezzo Hotel Hotel Cebu
Frequently asked questions
Does Mezzo Hotel offer free cancellation for a full refund?
Yes, Mezzo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mezzo Hotel?
Yes, there's an indoor pool.
Are pets allowed at Mezzo Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mezzo Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mezzo Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Mezzo Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (18-min walk) is nearby.
What is there to do at Mezzo Hotel and nearby?
Mezzo Hotel has an indoor pool and a fitness centre.
Are there restaurants at or near Mezzo Hotel?
Yes, Cafe Mezzo offers local and international cuisine.
What's the area around Mezzo Hotel like?
Mezzo Hotel is a short 15-minute walk from Ayala Center and 18 minutes' walk from SM City Cebu.
Mezzo Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
8.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
16 July 2024
This is our 6th or more times we've stayed at this hotel. We've noticed that the room has gotten smaller & tightier. We used to have robes, slippers, combs, shampoos & conditioners. But we've noticed some of those items were missing.
Janice
Janice, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
LEA G
LEA G, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 June 2024
eknath
eknath, 3-night trip
Verified Expedia guest review
8/10 Very good
17 May 2024
Helpful
Security staff friendly but not as helpful as in times past.
Desk and service staff helpful and friendly; but sheets are not always changed unless you insist.
Power was out once.
Charles
Charles, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 April 2024
Business
Charles
Charles, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
20 April 2024
Helpful
Charles
Charles, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 March 2024
Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable.
Cedrick
Cedrick, 11-night trip
Verified Expedia guest review
8/10 Very good
5 March 2024
Need more toilet paper in the bathroom.
Theresa E.
Theresa E., 1-night romance trip
Verified Expedia guest review
4/10 Fair
28 February 2024
Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks
Janina Lou
Verified Expedia guest review
10/10 Exceptional
31 January 2024
Josefina
Josefina, 4-night trip
Verified Expedia guest review
2/10 Poor
9 January 2024
They made us to wait for check in 1hour coz they are not ready for our room even check in time passed
Santa
Santa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 December 2023
Would stay again
The staff were friendly, courteous, & always helpful
Lionel
Lionel, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
11 May 2023
Afraid to leave my room
Staff entered room at all times of day and night without announcing themselves or knocking .
Things in the room was altered or moved, and no service provided at that time.
Charles
Charles, 2-night family trip
Verified Hotels.com guest review
6/10 Good
17 January 2023
I love the suite room it was very good and huge … just don’t like the shower area…
Aldrin
Verified Expedia guest review
4/10 Fair
15 September 2022
I booked this for my parents to attend an event held in same Hotel. Per family experience, Hotel is good and staff were nice as well as accomodating. The only issue i got with this booking was paying extra for breakfast and not getting what you paid. So, I would say posted option for breakfast in expedia when booking this Hotel is not reliable. I would suggest paying the breakfast directly to the Hotel during your stay.
Chito
Chito, 1-night family trip
Verified Expedia guest review
8/10 Very good
22 April 2022
quite a good deal. i happened to stay at the room near a wedding party group, which has more than 5 people chatting at night, a little bit noisy, otherwise, it is perfect
Tao
Tao, 2-night trip
Verified Expedia guest review
6/10 Good
7 April 2022
Cebu Visit
The doorman and reception staff and every staff member i interacted with during my stay were polite and helpful.
Prior to arrival contacting the hotel was very difficult and took 3 days of phone calls to eventually speak with someone.....very frustrating waste of time.
The room was clean and comfortable.
However nearly every day the room was serviced some things were replaced but others werent.....very confusing.
on two occassions the bathmat was taken but know clean bathmat was left??.....as i kept explaining to housekeeping this was dangerous as the floor was slippery when wet.
On one occassion the towels were taken but no fresh ones left??
Both these situations were able to be rectifiied by contacting the staff .....but was just strange situation
On several occassions the coffee sachets that i used werent replaced the next day......and when i contacted the staff and advised i only needed coffee (no sugar no creamer no tea) ......i got tea and sugar left in my room but no coffee??
overall stay was good and all staff i spoke to were polite and helpful......just some strange things with the room
Randall
Randall, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2021
Arnold
Arnold, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 January 2020
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
19 January 2020
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
19 January 2020
Never go here again
Worst service i have meet in a hotel. They didn't even show way to elevator. Gave us wrong room, 40min for check in (no other coustomer), smells bad and no service mind at all. Did check out after 3hours and book another hotel
alexander
alexander, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
16 January 2020
Very disappointing experience!
Hotel is showing images not related to the room you'll get!!
Hotel management is not decent in giving you what you paid for and what you expected.
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
2 January 2020
baby's dayout
had a relaxing stay with my family
Marc Louis
Marc Louis, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 December 2019
Eslam
Eslam, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
1 November 2019
Good hotel despite lack of a doorman
The hotel is tucked away down a back street in an old district of Cebu city called Mabolo. Upon arriving there was no doorman to greet us or carry our suitcase up the steps in front of the hotel. Normally this wouldn't have been a problem however i had an accident 2 weeks prior and had injured my back so it was a real struggle to get into the lobby. The Lobby itself is quite pleasant with lots of marble and an open fish pond although strangely no seating unless you sit on the ponds edge. Checking in was straight forward as i had prepaid through hotels.com and only needed a signature a copy of my passport and a 1000 peso deposit. The receptionist gave us our room card and wifi logins and then left us to it. Upon entering the room it was already air conditioned which was a pleasant surprise in the Philippines as you usually have to activate it once you enter. The room which was a junior suite was of a reasonable size and very clean. The reason for going for it was that it had a full size bath which i wanted for my aforementioned bad back and i had three long baths over the 2 days we stayed which set me up for the long haul flight back to the UK. The bathroom also had a double size shower which worked well for the wife and overall i would say it was one of the best i have experienced in the Philippines over the 25 years I have been going there. Overall a good stay which could be enhanced by having a full time doorman (i did spot one on the middle day when i didn't need him).