Stay was fine, post trip was the worst. Booked though Expedia with a guaranteed credit card, I was not asked to present a card on arrival or departure. Assumed as usual that my booking thru hotel.com was simply billed to my card. Amazed to receive an email threatening to report me to the police!! Hotels.com, useless in resolving and apparently I missed an email amongst others from hotels.com because i book over 50 hotels a year and have hundreds of emails from hotels.com , largely with useless promotions which I do not read. Anyway, still shocked at the threatening language from this hotel and inability to either understand a guaranteed credit card or follow up payment.