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Mama Shelter Belgrade

4.5 star property
Belgrade hotel with restaurant and bar/lounge, aimed at LGBTQ+ guests

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Belgrade

Exterior
Exterior
Room, 1 King Bed (XXL Mama) | Terrace/patio
Exterior
Room, 1 King Bed (Large Mama)
VIP Access

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Gym
    Gym
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Babysitting
  • 4 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
The price is NZ$197
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Fan
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Hotel Moskva
Spa
Airport transfer
Parking available
Free WiFi
9.0 out of 10, Wonderful, (1002)
The price is NZ$257
includes taxes & fees
5 Dec - 6 Dec
Hotel Moskva
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About the area

Map
Kneza Mihaila 54A, Belgrade, 11000

What's nearby

  • Knez Mihailova Street - 1 min walk
  • Kalemegdan Citadel - 7 min walk
  • Republic Square - 8 min walk
  • Nikola Tesla Museum - 3 min drive
  • Church of Saint Sava - 4 min drive

Getting around

  • Belgrade (BEG-Nikola Tesla) - 31 min drive
  • Belgrade Dunav Station - 11 min drive
  • Belgrade Centre Railway Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Boutique № 2 - ‬1 min walk
  • ‪Kafeterija | Magazin 1907 - ‬1 min walk
  • ‪Harat's Pub Belgrade - ‬1 min walk
  • ‪Snežana - ‬1 min walk

About this property

Mama Shelter Belgrade

Mama Shelter Belgrade features a rooftop terrace and puts you only steps from Knez Mihailova Street. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Mama Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian, Serbian, Spanish

At a glance

Hotel size

  • 125 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 total, up to 60 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Secured on-site self-parking (EUR 30 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Bike rentals nearby

Working away

  • 4 meeting rooms
  • Conference space (2917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • Shopping centre on-site
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local culture and ecosystem education
  • Double-glazed windows
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Mama Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mama Bar – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 40 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge of EUR 39 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 5.0 per day
  • Rollaway beds are available for EUR 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per accommodation, per stay

Parking

  • Secured self-parking costs EUR 30 per day
  • Guests must contact this property in advance to reserve on-site parking

Policies

This property caters to LGBTQ+ guests.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property offers portable visual emergency devices on request at check-in.

Also known as

Mama Shelter Belgrade Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Belgrade Belgrade
Belgrade Mama Shelter Belgrade Hotel
Hotel Mama Shelter Belgrade
Hotel Mama Shelter Belgrade Belgrade
Belgrade Mama Shelter Belgrade Hotel
Hotel Mama Shelter Belgrade
Mama Shelter Belgrade Belgrade
Mama Shelter Hotel
Mama Shelter
Mama Shelter Belgrade Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Belgrade Belgrade
Belgrade Mama Shelter Belgrade Hotel
Hotel Mama Shelter Belgrade
Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel
Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel Belgrade

Frequently asked questions

Does Mama Shelter Belgrade offer free cancellation for a full refund?
Yes, Mama Shelter Belgrade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mama Shelter Belgrade?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 60 kg per pet. There's a charge of EUR 25 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Mama Shelter Belgrade?
Yes. Self-parking costs EUR 30 per day.
Is an airport shuttle service offered by Mama Shelter Belgrade?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.
What are the check-in and check-out times at Mama Shelter Belgrade?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. There's a charge of EUR 39 for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mama Shelter Belgrade and nearby?
Have fun during the warmer months with activities nearby such as cycling. Mama Shelter Belgrade also has a 24-hour fitness centre.
Are there restaurants at or near Mama Shelter Belgrade?
Yes, Mama Restaurant offers international cuisine.
What's the area around Mama Shelter Belgrade like?
Mama Shelter Belgrade is in Stari Grad, a short 1-minute walk from Knez Mihailova Street and 7 minutes' walk from The Belgrade Fortress.

Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic location in heart of old town
Great location and great placement above the mall. Fantastic panoramic views of Belgrade. Great service. Very lively bar that happens to be the hotspot for local night life. After hours access is a bit problematic because the mall entrances close during the night and one has to figure out where is the elevator. My only complaint would be that they do not have adequate shower supplies. Instead of usual shower gel and shampoo you get a small bar soap.
Sergey, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We loved our time at Mama Shelter Belgrade, would definitely stay again. Helpful and friendly staff, fun vibe and perfect location.
Amelia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dmitriy, 9-night trip
Verified Expedia guest review

10/10 Exceptional

A gem in the city! Perfect location, large rooms - clean and very quiet - attentive staff and excellent amenities. Delicious breakfast with good collection of authentic Serbian dishes. The restaurant is superb - we dined in it 4 times and everything was a hit! I will stay there again in a heartbeat. Zero cons, only pros.
Dmitriy, 11-night family trip
Verified Expedia guest review

6/10 Good

Great location, friendly and helpful staff. Shower kept flooding the bathroom floor, and there was music noise from the venue below (we were in the park side annex of the hotel). This is a 5-year-old hotel and there were no USB sockets whatsoever in the room!
Moshe, 7-night family trip
Verified Expedia guest review

8/10 Very good

Great hotel in a great location. The room was beautiful and we had a fantastic view. The staff at reception were friendly and helpful. The bar has a great atmosphere and view.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great rooftop bar, booked toors started right in front of the hotel
Edvard, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Great location for walkability
Nikola, 1-night trip
Verified Expedia guest review

10/10 Exceptional

anat, 4-night trip
Verified Expedia guest review

10/10 Exceptional

ian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

At best a 3 star
Hotel is definitely not a four star due to lack of cleanliness. At best a 3 star due to the location and young hip friendly staff. Cleaning staff didnt even bother to clean or remove our trash until we complained the next days. Bathroom had no instructions on whaat is their towel policy and lack of shampoos and shower gels, they infact gave a soap bar. Moreover, we found blood stains on the floor. Wont recommend for kids or toddlers.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is amazing! I'll definitely come back. Best location, great breakfast, nice comfy bed and the staff is trully professional. There is everything you need in one building. Also, I enjoyed walking around the Kalemegdan area. Definitely, it was a great choice for me!
Valeria, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Great location. Nice rooms with nice towels, sheets and pillows. Very good breakfast
Charles, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

All perfect
Eszter, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I absolutely love this hotel. The location is great. The dining options as well as the breakfast buffet are excellent. The hotel is situated on top of a very modern shopping center with high end stores. It also includes a grocery store, pharmacy, and a Starbucks. Mama Shelter has a very hip and sexy vibe in its interior design and excellent soundtrack that plays throughout the common areas. The stylish rooms are perfectly clean and comfortable with showers that are like a spa experience. Lastly, the staff was beyond fantastic!! They were very friendly, helpful, and professional; especially Jovanka and Radica at the front desk. This was my third time at Mama Shelter. I honestly can’t think of any reasonable criticism. I very much look forward to my next stay at this hotel.
mihailo, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the restaurants and bars that were walkable
Mary, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, very welcoming front desk staff and delicious breakfast. They made sure to accommodate my requests on a short notice. Thank you!
Anastasiia, 3-night trip
Verified Expedia guest review

8/10 Very good

Ms Nastasja, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Mama shelter is a great and centrally located place to stay. Great amenities including breakfast and gym. The rooftop bar was a vibe as well. Highly recommend!
Amreen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great location, lovely atmosphere. Room is missing a better closet as well as a better selection of bathroom supplies & toiletries. Other than that, had a great stay. Hotel staff is very friendly and helpful.
Arianne, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Mama Shelter Belgrade
Lovely hotel. Really friendly staff. Great bar and food. Room, clean comfy and quiet. My only small complaint would be that the bathroom towels supplied are a quite scratchy. Maybe they need updating or renewing. Other than that, all good!
Mark, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jelena, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Azra, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel inside a mall
The hotel was situated inside a mall which was just great as it was close to dining and shopping options. The rooms were comfortable but the daily cleaning was not topnotch especially in the bathroom and I noticed that they were quite frugal with bathroom amenities. Other than that, I would recommend this hotel in Belgrade.
Melanie T, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mama Shelter Belgrade is a place you simply can't go wrong with. Prime location in the heart of the city, amazing staff, great rooms and everything you could wich for while staying in Belgrade. Simply perfect!
Mirza, 1-night family trip
Verified Expedia guest review